government that applies ICT to transform its internal and external relationships” (United Nations, 2003). ICT allows a government’s internal and external communication to gain speed, precision, simplicity, outreach and networking capacity, which can then be converted into cost reductions and increased effectiveness - TWO features desirable for all government operations, but ESPECIALLY for public services. ICT also enables 24/7 usefulness, transparency and accountability, as well as networked STRUCTURES of public administration, information management and knowledge creation. In addition, it can equip people to participate in an inclusive political process that can produce well-informed public consent, which is, increasingly, the basis for the legitimacy of governments.

This paper reports on the experiences of DistrictNet, an ongoing e-governance programme in the East African country of Uganda. The goal of the paper is to evaluate the programme against a theoretical background, and also to draw practical lessons from the programme that could provide guidance to new e-governance programmes in the development context. The paper begins by providing some theoretical background for e-governance, which is important to better understand the objectives and design of the DistrictNet programme. In section 3 we discuss the programme, focusing on its beginnings and its achievements so FAR. In section 4 we evaluate the 

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