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Live Call Transfer? Notification Of Live Call Transfer In Inbound Or Outbound Mode?

Answer»

LIVE calls can be transferred anywhere you want,to your office CELL PHONE while you are traveling, or to third party call center, or agents home or his/her cell phone.

Agent can be informed before picking up the live call or after picking up the call and announcing the live call transferred from and hence giving SIGNALS to the live agent that a particular call is transferred.

In our predictive mode it is mille seconds you can even hear person even picking up the receiver from his HEADSET.

Live calls can be transferred anywhere you want,to your office Cell phone while you are traveling, or to third party call center, or agents home or his/her cell phone.

Agent can be informed before picking up the live call or after picking up the call and announcing the live call transferred from and hence giving signals to the live agent that a particular call is transferred.

In our predictive mode it is mille seconds you can even hear person even picking up the receiver from his headset.



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