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Most Medical Practices Have Days In The Schedule Where Everyone Seems To Be Running Behind. What Do You Do If A Patient Complains About Being Kept Waiting Too Long?

Answer»

First, when I finally am able to help the PATIENT, I would apologize for the situation. I would explain that in order to achieve the best and most personal care, it’s SOMETIMES necessary to spend a few extra minutes with patients. Sometimes this MAKES the DOCTORS get a little behind in their schedule, but most people would be understanding in this situation.

First, when I finally am able to help the patient, I would apologize for the situation. I would explain that in order to achieve the best and most personal care, it’s sometimes necessary to spend a few extra minutes with patients. Sometimes this makes the doctors get a little behind in their schedule, but most people would be understanding in this situation.



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