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Recall A Time When You Had To Deal With A Difficult Passenger. How Did You Resolve The Issue? |
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Answer» Don’t make the mistake of blaming the customer when answering this question. INSTEAD, MENTION how you were empathetic and non-judgemental towards them, and how you showed a sincere DESIRE to HELP them. EXPLAIN what the root cause of their problem was, and how you finally resolved it. Don’t make the mistake of blaming the customer when answering this question. Instead, mention how you were empathetic and non-judgemental towards them, and how you showed a sincere desire to help them. Explain what the root cause of their problem was, and how you finally resolved it. |
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