1.

Rights and Responsibilities of Consumers.

Answer»

(i) Rights of a Consumer:

  • Safety,
  • Information
  • Choice
  • Repre-sentation
  • Redressal and
  • Consumer Education.

United Nations Organization (UNO) has issued a directive recommending two more rights for the consumers. They are:

  1. Basic Needs and
  2. Hygienic Environment.

(ii) Responsibilities of a Consumer:

  • Conscipus Use of Rights
  • Beware of Misleading Advertisement
  • Care during Purchases
  • Solicit for a Bill,
  • Solicit a High Quality
  • Registration of Genuine Complaint
  • Spread of Consumerism
  • Environment Protection and
  • No Involvement in Unethical Activities.


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