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Solve : A problem with an Epson cx7400 all in one?

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I have a problem with my SCANNER.  I have a epson cx7400 flatbed all in one.  I was going to try and scan a document but the scanner would not capture all of the letter sized document.  I uninstalled the printer and downloaded the DRIVER again. I attempted to scan and I got this error message.

Epson scan can not be started. Please use the TROUBLESHOOTING assistant.  I opened it and I got these options which included "try using a different Twain compliant application" what does that mean?

It then asked if my computer met the system requirements and it is the same computer from which I printed and scanned for two years. 

Can you please help meError messages do not always provide correct information.
Does the printer still print?
Can you use the printer DIRECTLY to copy a printed page?
The Epson cx7400 flatbed all in one is said to also copy a page without the computer. "PC- Free Paper Support" Does it still do that?




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