Solve : " Application cannot be executed. File xxxx is infected. "?

1.	Solve : " Application cannot be executed. File xxxx is infected. "?
Answer» AVENGER Download The Avenger by Swandog46 from here. Unzip/extract it to a folder on your desktop. Double click on avenger.exe to run The Avenger. Click OK. Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it. Click the Execute button. You will be asked No script has been entered. Do you want to execute a rootkit scan only?. Click Yes. You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?. Click Yes. Your PC will now be rebooted. After your PC has completed the necessary reboots, a log should automatically open. If it does not automatically open, then the log can be found at %systemdrive%\avenger.txt (typically C:\avenger.txt). Please post this log, along with a new HijackThis log in your next reply. Couldn't copy the log so I just type it out here Script file opened successfully. Script file read successfully. Backups directory opened successfully at c:\avenger ********************* Beginning to process script files Rootkit scan active. No rootkits found! Completed script processing. ******************* Finished! Terminate. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 上午 01:21:37, on 18/3/2011 Platform: Windows Vista (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16386) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\conime.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\PC Tools Security\BDT\FGuard.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe C:\Windows\system32\igfxsrvc.exe C:\Users\Jessica\AppData\Local\Google\Update\GoogleUpdate.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Users\Jessica\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\Program Files\Common Files\PPLiveNetwork\PPAP.exe C:\Program Files\Synaptics\SynTP\SynToshiba.exe C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe C:\Users\Jessica\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Users\Jessica\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Jessica\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [ThpSrv] C:\Windows\system32\thpsrv /logon O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [PCTools FGuard] C:\Program Files\PC Tools Security\BDT\FGuard.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe O4 - HKCU\..\Run: [PPAP] "C:\Program Files\Common Files\PPLiveNetwork\PPAP.exe" -background O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe" O4 - HKCU\..\Run: [Google Update] "C:\Users\Jessica\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - Startup: Dropbox.lnk = C:\Users\Jessica\AppData\Roaming\Dropbox\bin\Dropbox.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: 匯出至 Microsoft Excel(&X) - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: HP 剪貼本 - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll O9 - Extra button: HP 智慧型選取 - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab O16 - DPF: {C2B78FF1-6E5A-4854-AC24-E09A0E2411BA} (MeetUploader Control) - http://static1.meetupstatic.com/applet/MeetUploader_200909.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-au.cab O16 - DPF: {EF0D1A14-1033-41A2-A589-240C01EDC078} (PPLive Lite Class) - http://download.pplive.com/config/pplite/pluginsetup.cab O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Unknown owner - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Unknown owner - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (file missing) O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- End of file - 8353 bytes Double click on avenger.exe to run The Avenger. Click OK. Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it. Copy all of the text in the below textbox to the clibpboard by highlighting it and then pressing Ctrl+C. Code: [Select]Comment: Files to delete: C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\35\78782723-4ec911f7 In the avenger window, click the Paste script from Clipboard, button. Click the Execute button. You will be asked Are you sure you want to execute the CURRENT script?. Click Yes. You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?. Click Yes. Your PC will now be rebooted. Note: If the above script contains Drivers to delete: or Drivers to disable:, then The Avenger will require two reboots to complete its operation. After the above is completed, please run ESET again and post the log.Couldn't access ESET..... Error 503 Service Unavailable Service Unavailable Guru Meditation: XID: 1708240621 Varnish cache serverOk. Please try this one. Run the BitDefender Online scanner Agree to the license and then select Scan. DO NOT CHANGE THE OPTIONS TO SHOW ALL FILES SCANNED. That will make your logs huge and we don't need to see clean files. Once Bitdefender completes the scan: Click-on the Detected Problems tab. Then select Click here to export the scan report. When the window comes up to save the report, change the Save as type: box to: Text (Tab Delimited) (.txt)* and then in the File name box enter change to bdscan then click Save. This will save a file named bdscan.txt. I would suggest saving it to the Desktop so you can easily find it. (take notice of where you save it so you can find it later). This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html. If you do not follow these step, you will have an incorrect log or worse a log summary which is useless to us. Post the bdscan.txt file as an Attachment. Hi Dave, I retried the link and it worked again. Many thanks! [email protected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6425 # api_version=3.0.2 # EOSSerial=8c3e0ea75a51104e9e9f6114226ef181 # end=stopped # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2011-03-15 05:15:38 # local_time=2011-03-15 03:15:38 ) # country="Taiwan" # lang=1033 # osver=6.0.6000 NT # compatibility_mode=512 16777215 100 0 0 0 0 0 # compatibility_mode=5892 16776573 100 95 137694193 137694565 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=14646 # found=0 # cleaned=0 # scan_time=745 [email protected] as downloader log: all ok esets_scanner_update returned -1 esets_gle=53251 # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6425 # api_version=3.0.2 # EOSSerial=8c3e0ea75a51104e9e9f6114226ef181 # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2011-03-15 06:25:34 # local_time=2011-03-15 04:25:34 ) # country="Taiwan" # lang=1033 # osver=6.0.6000 NT # compatibility_mode=512 16777215 100 0 0 0 0 0 # compatibility_mode=5892 16776573 100 95 137695050 137695422 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=103131 # found=1 # cleaned=0 # scan_time=4085 C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\35\78782723-4ec911f7 multiple threats (unable to clean) 00000000000000000000000000000000 I [email protected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6425 # api_version=3.0.2 # EOSSerial=8c3e0ea75a51104e9e9f6114226ef181 # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2011-03-21 03:14:11 # local_time=2011-03-21 01:14:11 ) # country="Taiwan" # lang=1033 # osver=6.0.6000 NT # compatibility_mode=512 16777215 100 0 369142 369142 0 0 # compatibility_mode=5892 16776573 100 95 138201866 138202238 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=101569 # found=0 # cleaned=0 # scan_time=4185 Looks good. How's your computer working now?No prob at all. But I don't think I have a antivirus software? Would you recommend one please? Thank you very much for your time and help!!! Quote But I don't think I have a antivirus software? Would you recommend one please? I can't believe that escaped my notice. Trying to juggle too many balls, I guess. Here's a list. I recommend MicroSoft Security Essentials. Before we continue download and install a free antivirus. Remember to only install one antivirus! 1) Avast! Home Edition 2) AVG Free Edition 3) Avira AntiVir Personal 4) Microsoft Security Essentials for Windows Vista\Windows 7 - 64 bit Download 4-a) Microsoft Security Essentials for Windows XP 5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one) 6) PC Tools AntiVirus Free Edition It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can RESULT in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time. ********************************************* Once you have installed an AV program, we can do some cleanup. To uninstall ComboFix Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane. In the field, type in ComboFix /uninstall (Note: Make sure there's a space between the word ComboFix and the forward-slash.) Then, press Enter, or click OK. This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore. ************************************************** Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC** will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. *********************************************** Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. ******************************************* Use the Secunia Software INSPECTOR to check for out of date software. •Click Start Now •Check the box next to Enable thorough system inspection. •Click Start** •Allow the scan to finish and scroll down to see if any updates are needed. •Update anything listed. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you INTERACT with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing!

Answer» AVENGER

Download The Avenger by Swandog46 from here.
Unzip/extract it to a folder on your desktop.
Double click on avenger.exe to run The Avenger.
Click OK.
Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.
Click the Execute button.
You will be asked No script has been entered. Do you want to execute a rootkit scan only?.
Click Yes.
You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?.
Click Yes.
Your PC will now be rebooted.
After your PC has completed the necessary reboots, a log should automatically open. If it does not automatically open, then the log can be found at %systemdrive%\avenger.txt (typically C:\avenger.txt).
Please post this log, along with a new HijackThis log in your next reply.

Couldn't copy the log so I just type it out here

Script file opened successfully.
Script file read successfully.
Backups directory opened successfully at c:\avenger
***********************

Beginning to process script files
Rootkit scan active.
No rootkits found!

Completed script processing.

***********************

Finished! Terminate.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 上午 01:21:37, on 18/3/2011
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\conime.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\PC Tools Security\BDT\FGuard.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Windows\system32\igfxsrvc.exe
C:\Users\Jessica\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Users\Jessica\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Common Files\PPLiveNetwork\PPAP.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Users\Jessica\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Users\Jessica\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jessica\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [ThpSrv] C:\Windows\system32\thpsrv /logon
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [PCTools FGuard] C:\Program Files\PC Tools Security\BDT\FGuard.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [PPAP] "C:\Program Files\Common Files\PPLiveNetwork\PPAP.exe" -background
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Jessica\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: Dropbox.lnk = C:\Users\Jessica\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: 匯出至 Microsoft Excel(&X) - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: HP 剪貼本 - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP 智慧型選取 - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {C2B78FF1-6E5A-4854-AC24-E09A0E2411BA} (MeetUploader Control) - http://static1.meetupstatic.com/applet/MeetUploader_200909.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-au.cab
O16 - DPF: {EF0D1A14-1033-41A2-A589-240C01EDC078} (PPLive Lite Class) - http://download.pplive.com/config/pplite/pluginsetup.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Unknown owner - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Unknown owner - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (file missing)
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 8353 bytes

Double click on avenger.exe to run The Avenger.
Click OK.
Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.
Copy all of the text in the below textbox to the clibpboard by highlighting it and then pressing Ctrl+C.

Code: [Select]Comment:

Files to delete:
C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\35\78782723-4ec911f7

In the avenger window, click the Paste script from Clipboard, button.
Click the Execute button.
You will be asked Are you sure you want to execute the CURRENT script?.
- Click Yes.
- You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?.
- Click Yes.
- Your PC will now be rebooted.
- Note: If the above script contains Drivers to delete: or Drivers to disable:, then The Avenger will require two reboots to complete its operation.

After the above is completed, please run ESET again and post the log.Couldn't access ESET.....

Error 503 Service Unavailable

Service Unavailable

Guru Meditation:

XID: 1708240621

Varnish cache serverOk. Please try this one.

Run the BitDefender Online scanner

Agree to the license and then select Scan. DO NOT CHANGE THE OPTIONS TO SHOW ALL FILES SCANNED. That will make your logs huge and we don't need to see clean files.

Once Bitdefender completes the scan:
Click-on the Detected Problems tab.
Then select Click here to export the scan report.

When the window comes up to save the report, change the Save as type: box to:
Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click Save.

This will save a file named bdscan.txt. I would suggest saving it to the Desktop so you can easily find it. (take notice of where you save it so you can find it later).
This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.

If you do not follow these step, you will have an incorrect log or worse a log summary which is useless to us.

Post the bdscan.txt file as an Attachment.
Hi Dave, I retried the link and it worked again. Many thanks!

[email protected] as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=8c3e0ea75a51104e9e9f6114226ef181
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-03-15 05:15:38
# local_time=2011-03-15 03:15:38 )
# country="Taiwan"
# lang=1033
# osver=6.0.6000 NT
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5892 16776573 100 95 137694193 137694565 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=14646
# found=0
# cleaned=0
# scan_time=745
[email protected] as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=8c3e0ea75a51104e9e9f6114226ef181
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-03-15 06:25:34
# local_time=2011-03-15 04:25:34 )
# country="Taiwan"
# lang=1033
# osver=6.0.6000 NT
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5892 16776573 100 95 137695050 137695422 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=103131
# found=1
# cleaned=0
# scan_time=4085
C:\Users\Jessica\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\35\78782723-4ec911f7 multiple threats (unable to clean) 00000000000000000000000000000000 I
[email protected] as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=8c3e0ea75a51104e9e9f6114226ef181
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-03-21 03:14:11
# local_time=2011-03-21 01:14:11 )
# country="Taiwan"
# lang=1033
# osver=6.0.6000 NT
# compatibility_mode=512 16777215 100 0 369142 369142 0 0
# compatibility_mode=5892 16776573 100 95 138201866 138202238 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=101569
# found=0
# cleaned=0
# scan_time=4185
Looks good. How's your computer working now?No prob at all. But I don't think I have a antivirus software? Would you recommend one please? Thank you very much for your time and help!!! Quote

But I don't think I have a antivirus software? Would you recommend one please?

I can't believe that escaped my notice. Trying to juggle too many balls, I guess. Here's a list. I recommend MicroSoft Security Essentials.

Before we continue download and install a free antivirus.

Remember to only install one antivirus!

1) Avast! Home Edition
2) AVG Free Edition
3) Avira AntiVir Personal
4) Microsoft Security Essentials for Windows Vista\Windows 7 - 64 bit Download
4-a) Microsoft Security Essentials for Windows XP
5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
6) PC Tools AntiVirus Free Edition

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can RESULT in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
***********************************************
Once you have installed an AV program, we can do some cleanup.

To uninstall ComboFix

Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
In the field, type in ComboFix /uninstall

(Note: Make sure there's a space between the word ComboFix and the forward-slash.)

Then, press Enter, or click OK.
This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.

******************************************************
Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
*************************************************
Looking over your log it seems you don't have any evidence of a third party firewall.

Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors.

Remember only install ONE firewall

1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one)
2) Online Armor
3) Agnitum Outpost
4) PC Tools Firewall Plus

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
***********************************************
Use the Secunia Software INSPECTOR to check for out of date software.

•Click Start Now

•Check the box next to Enable thorough system inspection.

•Click Start

•Allow the scan to finish and scroll down to see if any updates are needed.
•Update anything listed.
.
----------

Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you INTERACT with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

Solve : " Application cannot be executed. File xxxx is infected. "?

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