Hello all,

My computer just got hit by a virus, and I would greatly apprecate any advice you can give me.

Some info:
Windows XP Home computer with SP2 or greater.
Updated Norton Antivirus

I'm typing this from a work laptop because the computer that is infected won't let me do much. When I boot the computer, I get several "Application cannot be executed. The file (xxx) is infected. Do you want to activate your antivirus SOFTWARE now?" messages along with several popups from Antispyware Soft. I REALLY cannot run any .exe files or much of ANYTHING else, and I constantly get popups. The only time I can run a program or .exe file is in Safe Mode.

I did go into Safe Mode, and I was able to run a virus scan and Malwarebytes Anti-Malware but they did not find anything. I tried to do a system restore but all of my restore points were gone and System Restore was off. I was unable to access the internet in Safe Mode until I checked that a proxy server setting was on. I turned it off, and now I can get on the internet but it redirects me to porn or antivirus sites.

Any help you can give would be greatly appreciated.

Jeremy M.
Sorry for the delay, we are busy here on the boards. If you are still having issues, please do the following:


Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• Please save the log to a location you will remember.
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire REPORT in your next reply.