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Answer» I have been having an issue with an update that came out for my ATI display driver from windows update. It was an optional update that fixed a problem with my external monitor but now my laptop doesn't seem to be recognising the previous ATI graphics drivers it had installed. The catalyst control centre doesn't have any of the features like display and audio options, it now only SHOWS the hydra grid options. My computer also seems to think that nothing is wrong. It is very noticeable in gaming and I cannot find anything to help with this ANNOYING problem. I have already system restored my computer the first time to get it fixed but there has to be a different way of fixing this issue. So please if anyone knows anything that can help that would be greatly appreciated.
system specs: Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service PACK 1 (7601.win7sp1_gdr.120503-2030) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv6 Notebook PC BIOS: InsydeH2O Version 03.60.48F.1B Processor: Intel(R) Core(TM) i5-2410M CPU 2.30GHz (4 CPUs), ~2.3GHz Memory: 4096MB RAM Available OS Memory: 4044MB RAM Page File: 3691MB used, 4394MB available Windows Dir: C:\Windows DirectX Version: DirectX 11
Here's what is says about the display:
Card name: Radeon (TM) HD 6770M Manufacturer: ATI Technologies Inc. Chip TYPE: ATI display adapter (0x6740) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6740&SUBSYS_1657103C&REV_00 Display Memory: 2778 MB Dedicated Memory: 1012 MB Shared Memory: 1765 MB Current Mode: 1366 x 768 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: CMO15A2 Native Mode: 1366 x 768(p) (59.989Hz) Output Type: Internal Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1070 (English) Driver Version: 8.830.6.2000 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver DATE/Size: 4/13/2011 02:02:10, 795648 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2400-11CF-A277-5D36BEC2C535} Vendor ID: 0x1002 Device ID: 0x6740 SubSys ID: 0x1657103C Revision ID: 0x0000 Driver Strong Name: oem49.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Vancouver_PXAI:8.830.6.2000:pci\ven_1002&dev_6740&subsys_1657103c Rank Of Driver: 00E60001 Video Accel: ModeMPEG2_A ModeMPEG2_C Good morning turbomike135
Is this post in error. We were working with you on another post and you said that you were all set for the time being.
Please let us know if you have another PC with the same issue, thank you Mike Yeah everything seems to be working out now thanksGood morning turbomike135
You are very welcome any time please just let us know if you ever need anything else, sorry to bug you I just wanted to make sure you didn't have another PC with an issue.
Thank you, Mike
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