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Answer» I do not think that that posted correctly and I am not sure where it cut off. I have posted them on pastebin if that is okay. If you have any other preferred methods to post the results please FEEL free to suggest them.
The OTL Logfile - http://pastebin.com/iGCjiDEW
The OTL Extras Logfile - http://pastebin.com/9CxfxXLT
I cant try to fit the results across multiple posts if needed. We're going to have to figure out a way to repair those files. Can you borrow a Windows 10 disk. It must be the same version that you have installed? 64 bit ProI do not have a windows 10 disk that I can borrow, but can't I download one off of the internet and put it on a USB?You can get a replacement from MS if you give them a call.Okay I have ATTAINED a USB with windows 10 installation on it. From here now what. Sorry for the delayed reply, with the holidays and all I was very busy.To RUN the SFC /SCANNOW Command in Windows 10 Click All Apps, select Windows Systems and select Command Prompt
2. To Scan and Repair System Files NOTE: Scans the integrity of all protected system files and repairs the system files if needed. A) In the elevated command prompt, type sfc /scannow and press Enter. (see screenshot below) NOTE: This may take some TIME to finish.
If it finds corrupted files it will ask for the Windows 10 Media. Insert your USB stick
B) Go to step 4.
3. To Only Verify if the System Files are Corrupted NOTE: Scans and only verifies the integrity of all proteced system files only. A) In the elevated command prompt, type sfc /verifyonly and press Enter.
4. When the scan is complete, hopefully you will see all is ok like the screenshot below. NOTE: If not, then you can attempt to run a System Restore using a restore POINT dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work.
5. When done, close the elevated command prompt.Ok so after following what you have said about the SFC /scannow , my computer has found corrupt files. However you said that it would ask for Windows 10 media but it has not. This is a screenshot of what I see. https://gyazo.com/d873580a0b14df0c2061243f4640c74b
Also I tried uploading my CBS file in text form to this post but it was too long I guess. So I also tried uploading it to Pastebin.com but it exceeded its 512 kb limit. The file is also too large to attach to this post as I tried that as well. It is 6,531kb so I will use a third party service just in case you need it. If you have any other preferred method of viewing it please feel free to suggest it. Here is the CBS http://www.filedropper.com/cbs_10
Thanks again!What is the make of your computer?Hm, what do you mean the make of my computer? Do you mean the specs? Here are the specs if that is what you are referring too. https://gyazo.com/716f26fb430dfe5a36199116bb3f5f2eNo, I meant is it a HP, Toshiba, Lenova??It is self built so none of the above I guess? I built it back a few years ago now. Ok. Do you know how to change the boot menu to boot from the USB port? You will need to do that to boot the computer from the USB stick and do a repair.Yes I know how to do that. So boot from the USB then what from there?Set your computer to boot from the USB and then run SFC again to see if it will repair the corrupted files.
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