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Solve : Bad virus help plz?

Answer»

Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.

* Scroll down to Non-plug and Play Drivers and click the plus icon to open those drivers.
* Search for any of the following:
* Important! The letters can appear in either upper case or lower case letters.

- UACd.sys <- Or anything beginning with UAC
- gaopdxserv.sys <- Or anything beginning with gaopd
- gxvxcserv.sys <- Or anything beginning with gxvx
- Seneka.sys <- Or anything beginning with Seneka
- clbdriver.sys <- Or anything beginning with clbdriver
- TDSSserv.sys <- Or anything beginning with TDSS
- ovfst.sys <- Or anything beginning with ovfst
- lowsec.sys <- Or anything beginning with lowsec

* If you do find it, right click on it, and select Disable. Do not try to uninstall them.
* Now restart the computer and see if you can run the scans that would not run.
* Let me know if you found them or not.when i try to click on system from the control panel i get that stupid black box that looks like CMD or RUN... there is a message that pops up in the black box right before it disappears and says.. The programs is too big to fit in memory... any suggestions on a different way to get to system... thxDoes it do the same thing in Safe Mode also?not sure which safe mode you want me to use... if i just use regular safe mode i get files that go down my screen mosly in system 32 and then a blue screen appears... saying  A problem has been dected and windows has been shut down to prevent damage to your computer.. then tells me some steps to prevent further damage and cant do anything but restart my computer.. Technical information *** Stop: 0x0000007B (0xF78EA528, 0xc0000034, 0x00000000, 0x00000000).. not sure if there is a way around this or a different route you want me to choose...Try this please.

Click Start > Run

Now type this in exactly as it is typed, note the space between the chkdsk and /r

Code: [Select]chkdsk /r
Then press Enter on your keyboard.

You will likely see an error about why chkdsk can't run. Just type Y and then press the Enter key. Be sure the computer restarts.

Let me know how that goes.i typed in exactly how you said and again that black window appears .. says program too cant fit in memory... then quickly disappears.. leaving me no chance to click Y and enter...There are definite malware issues but I'm also afraid this is more than malware. The OS or possibly the Hard Drive itself is corrupted.

Do you have your Windows install CD?unfortunitly the windows cd is nowhere to be found.. i have a key with no cd... not sure if that matters... any suggestions ? thxKnowing the key is a good thing. Do you have a friend that has the same OS as you that you could borrow a disk from?You might also try another rescue cd.

Dr.Web LiveCD

1. Download the image of the Dr Web LiveCD

The download link is at the BOTTOM of the page. Click Download Dr.Web LiveCD. On the next page click on the most recent modified version, which is usually either the first or second download.

2.  Burn the Dr Web LiveCD ISO images to a CD or DVD.

- If you need a free burning application, CDBurnerXP works on all operating SYSTEMS from Microsoft Windows 2000 SP4 onwards.

3. Start the computer with the Dr Web LiveCD in the CD/DVD tray. As loading starts a dialog window will prompt you to choose between the standard and safe mode. Use arrow keys to select Dr Web LiveCD (Default) mode and press Enter on the keyboard.

4. When Dr.Web LiveCD (Default) is selected, all available disk drives will be detected automatically. The operating system will also try to CONNECT to the local network if available.

5. When the system is loaded, check all disks or folders you want to scan and click Start

6. Let Dr. Web FINISH it's scan and then remove any threats found and then exit out of the scanner..

7. Take the CD out of the CD/DVD tray and then restart the computer.

The Dr Web LiveCD also includes other useful features and helpoptions if needed.

* If you’d like to start the scanner using the command line (console) select Dr.Web LiveCD (Safe Mode).
* Choose Start Local HDD if you want to boot from the hard drive instead of Dr.Web LiveCD.
* Select Testing Memory to launch the Memtest86+ utility.

See the Dr.Web LiveCD Homepage for complete details.
not Windows Media Center.. i do have a Windows xp Home edition restallation cd but that is different from media center... i dont think i can use home edition on my labtob.... Home edition is different but a XP Pro disk would work. XP Pro is the same as Media Center only without the Media Center SOFTWARE which can be downloaded separately from Microsoft.yeah i dont have a xp pro disc.... i will try the Live cd, though i dont think i will be much use... let me know if you have any other ideas.... i will let you know how the cd rescue works.. thx



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