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Answer» Here is the readout from hijack this :Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:56:57 PM, on 3/31/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
Running processes: C:\windows\System32\smss.exe C:\windows\system32\csrss.exe C:\windows\system32\winlogon.exe C:\windows\system32\services.exe C:\windows\system32\lsass.exe C:\windows\system32\svchost.exe C:\windows\system32\svchost.exe C:\windows\System32\svchost.exe C:\windows\system32\svchost.exe C:\windows\system32\svchost.exe C:\windows\system32\svchost.exe C:\windows\system32\spoolsv.exe C:\windows\system32\svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\windows\system32\CTsvcCDA.exe C:\Program Files\Creative\Shared Files\CTDevSrv.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\Program Files\PC Tools Firewall Plus\FWService.exe C:\windows\system32\pctspk.exe C:\windows\system32\svchost.exe C:\windows\System32\ups.exe C:\windows\System32\alg.exe C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe C:\windows\system32\ctfmon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Creative\Creative Media Lite\CTZDetec.exe C:\windows\explorer.exe C:\Program Files\DC++\DCPlusPlus.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\windows\system32\wbem\wmiprvse.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.bearshare.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555 R3 - URLSearchHook: (no NAME) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: (no name) - {01A0681A-4B21-4B83-BCCD-816B202EE403} - C:\windows\System32\dxva232.dll (file missing) O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing) O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Norton 360\Engine\3.0.0.134\coIEPlg.dll (file missing) O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Norton 360\Engine\3.0.0.134\IPSBHO.DLL (file missing) O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing) O2 - BHO: Updater For My.Freeze.com Toolbar - {C26CD490-5F01-41E3-B150-EB29F19DA056} - C:\Program Files\myfreezetoolbar\auxi\myfreezetoolbAu.dll (file missing) O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: TBSB05974 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - (no file) O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing) O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O3 - Toolbar: (no name) - {0C8413C1-FAD1-446C-8584-BE50576F863E} - (no file) O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s O4 - HKLM\..\Run: [UserFaultCheck] %SYSTEMROOT%\system32\dumprep 0 -u O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [CTZDetec.exe] "C:\Program Files\Creative\Creative Media Lite\CTZDetec.exe" O4 - HKLM\..\Policies\Explorer\Run: [RTHDBPL] C:\Documents and Settings\Owner\Application Data\SystemProc\lsass.exe O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08d9 -f video -m logitech -d 11.80.1048.0 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08d9 -f video -m logitech -d 11.80.1048.0 (User 'Default user') O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file) O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1223773299995 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Norton 360\Engine\3.0.0.134\coIEPlg.dll (file missing) O20 - AppInit_DLLs: C:\windows\System32\dpvoice32.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: a4f542c9862 - C:\windows\System32\dpvoice32.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\windows\system32\CTsvcCDA.exe O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe O23 - Service: Symantec Eraser Service (EraserSvc10910) - Unknown owner - C:\Program Files\Norton 360\Norton 360\Engine\3.0.0.134\ccSvcHst.exe (file missing) O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java QUICK Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\windows\system32\pctspk.exe
-- End of file - 7992 bytes And thanks in advanced. You will need to uninstall Bearshare for me to continue helping. Bearshare is not a clean p2p client so it needs to be removed.
Open HijackThis and select Do a system scan only
Place a check mark next to the following entries: (if there)
- R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
- R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
- O2 - BHO: (no name) - {01A0681A-4B21-4B83-BCCD-816B202EE403} - C:\windows\System32\dxva232.dll (file missing)
- O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
- O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
- O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Norton 360\Engine\3.0.0.134\coIEPlg.dll (file missing)
- O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Norton 360\Engine\3.0.0.134\IPSBHO.DLL (file missing)
- O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)
- O2 - BHO: Updater For My.Freeze.com Toolbar - {C26CD490-5F01-41E3-B150-EB29F19DA056} - C:\Program Files\myfreezetoolbar\auxi\myfreezetoolbAu.dll (file missing)
- O2 - BHO: TBSB05974 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - (no file)
- O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)
- O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
- O3 - Toolbar: (no name) - {0C8413C1-FAD1-446C-8584-BE50576F863E} - (no file)
- O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
- O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
- O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
- O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Norton 360\Engine\3.0.0.134\coIEPlg.dll (file missing)
- O20 - AppInit_DLLs: C:\windows\System32\dpvoice32.dll
- O23 - Service: Symantec Eraser Service (EraserSvc10910) - Unknown owner - C:\Program Files\Norton 360\Norton 360\Engine\3.0.0.134\ccSvcHst.exe (file missing)
. Important: Close all open windows except for HijackThis and then click Fix checked.
Restart the computer if asked to do so.
Once completed, exit HijackThis.
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Download DISABLE/Remove Windows Messenger to the desktop to remove Windows Messenger.
Do not confuse Windows Messenger with MSN Messenger or Windows Live Messenger because they are not the same. Windows Messenger is a frequent cause of popups.
Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.
Exit out of MessengerDisable then delete the two files that were put on the desktop.
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Create An Uninstall List
* Start HijackThis * Click on the Open the Misc Tools section * Click on the Open Uninstall Manager button. * Click on the Save list button and specify where you would like to save this file and click Save. * When you press Save button a notepad will open with the contents of that file. * Copy and paste that list in your reply.
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If you already have ComboFix be sure to delete it and download a new copy.
Download ComboFix© by sUBs from one of the below links. Be sure to save it to the Desktop.
Link #1 Link #2
**Note: It is important that it is saved directly to your Desktop
Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them. Double click combofix.exe & follow the prompts. Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it) When finished ComboFix will produce a log for you. Post the ComboFix log in your next reply.
Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.
Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.
If you have problems with ComboFix usage, see How to use ComboFix
That's the weird thing is i thought i deleted bear share No problem. Just continue on with ComboFix and we will deal with it later.
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