Hi all , firstly i apologize if I have posted in the wrong section but I desperately need to advice.
I have a HP Pavillion a6042uk. I bought it of my sister . Prior to me buying it i did know she had a PROB with bsod and as I had dealt with this before I thought what the heck I will still have it.
it is a intel pentium dual cpu e21060 @1.8ghtz, ram 2g and it has a 250 hard drive.
It was bought as new running on Vista. I have ran windows 7 and the computer is sluggish and unresponsive. I have tried xp , but as the pc was made for vista most of the drivers are missing.
So far I have done a clean install . The pc can work fine for a hour or two or just TEN minutes before a blue screen appears. Each page never the same as before, can be mind dump, usb prob , driver. But it boots up fine and have tried to update and make sure drivers are up to date. I am the pc now. I find I have a bsod mostly when I go online.
Any thoughts. Big thank you in advance.Download BlueScreenView to your desktop.
BlueScreenView
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
doing it now Mini081511-06.dmp15/08/2011 08:25:540x000001240x000000000x842083f00xb20000180x06000e0fhal.dllhal.dll+69ddHardware Abstraction Layer DLLMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18005 (lh_sp2rtm.090410-1830)32-bitntkrnlpa.exe+cdb8dhal.dll+69ddntkrnlpa.exe+c15a0hal.dll+68f1C:\Windows\MiniDump\Mini081511-06.dmp2156002134,952
Mini081511-05.dmp15/08/2011 08:12:41DRIVER_IRQL_NOT_LESS_OR_EQUAL0x000000d10xe84a4e140x000000020x000000000x8b1294d2usbccgp.sysusbccgp.sys+54d2USB Common Class Generic Parent DriverMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6001.18000 (longhorn_rtm.080118-1840)32-bitntkrnlpa.exe+4dfd9usbccgp.sys+54d2usbccgp.sys+57a6ntkrnlpa.exe+20d919C:\Windows\MiniDump\Mini081511-05.dmp2156002134,952
Mini081511-06.dmp15/08/2011 08:25:540x000001240x000000000x842083f00xb20000180x06000e0fhal.dllhal.dll+69ddHardware Abstraction Layer DLLMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18005 (lh_sp2rtm.090410-1830)32-bitntkrnlpa.exe+cdb8dhal.dll+69ddntkrnlpa.exe+c15a0hal.dll+68f1C:\Windows\MiniDump\Mini081511-06.dmp2156002134,952
Mini081511-05.dmp15/08/2011 08:12:41DRIVER_IRQL_NOT_LESS_OR_EQUAL0x000000d10xe84a4e140x000000020x000000000x8b1294d2usbccgp.sysusbccgp.sys+54d2USB Common Class Generic Parent DriverMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6001.18000 (longhorn_rtm.080118-1840)32-bitntkrnlpa.exe+4dfd9usbccgp.sys+54d2usbccgp.sys+57a6ntkrnlpa.exe+20d919C:\Windows\MiniDump\Mini081511-05.dmp2156002134,952
Mini081511-04.dmp15/08/2011 00:23:17BUGCODE_USB_DRIVER0x000000fe0x000000080x000000040x84b5c0280x00000000usbhub.sysusbhub.sys+13984Default Hub Driver for USBMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18005 (lh_sp2rtm.090410-1830)32-bitntkrnlpa.exe+cdb8dusbhub.sys+13984usbhub.sys+1457usbhub.sys+105aC:\Windows\MiniDump\Mini081511-04.dmp2156002189,304
Mini081511-03.dmp15/08/2011 00:16:49PAGE_FAULT_IN_NONPAGED_AREA0x000000500xf3ec42870x000000000x81a446160x00000002ntkrnlpa.exentkrnlpa.exe+9838dNT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18267 (vistasp2_gdr.100608-0458)32-bitntkrnlpa.exe+9838dntkrnlpa.exe+4ddd4ntkrnlpa.exe+29616ntkrnlpa.exe+1724cfC:\Windows\MiniDump\Mini081511-03.dmp2156002134,952
Mini081511-02.dmp15/08/2011 00:13:37BUGCODE_USB_DRIVER0x000000fe0x000000080x000000040x85d2c0280x00000000usbhub.sysusbhub.sys+13984Default Hub Driver for USBMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18005 (lh_sp2rtm.090410-1830)32-bitntkrnlpa.exe+cdb8dusbhub.sys+13984usbhub.sys+1457usbhub.sys+105aC:\Windows\MiniDump\Mini081511-02.dmp2156002191,744
Mini081511-01.dmp15/08/2011 00:11:12BUGCODE_USB_DRIVER0x000000fe0x000000050x8555c0e00x808627cc0x85bc719cUSBPORT.SYSUSBPORT.SYS+29706USB 1.1 & 2.0 Port DriverMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18005 (lh_sp2rtm.090410-1830)32-bitntkrnlpa.exe+cdb8dUSBPORT.SYS+29706USBPORT.SYS+4267usbehci.sys+5ec4C:\Windows\MiniDump\Mini081511-01.dmp2156002172,824
Mini081411-08.dmp14/08/2011 22:58:30PAGE_FAULT_IN_NONPAGED_AREA0x000000500xc0a424750x000000000x81ab994d0x00000002Ntfs.sysNtfs.sys+10e06NT File System DriverMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6000.16386 (vista_rtm.061101-2205)32-bitntkrnlpa.exe+9838dntkrnlpa.exe+4ddd4ntkrnlpa.exe+b494dfltmgr.sys+9385C:\Windows\MiniDump\Mini081411-08.dmp2156002134,952
Mini081411-07.dmp14/08/2011 22:52:46PAGE_FAULT_IN_NONPAGED_AREA0x000000500xe5d5fe7f0x000000000x81ae8ff10x00000002srv2.syssrv2.sys+13fd9Smb 2.0 Server driverMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18274 (vistasp2_gdr.100618-0530)32-bitntkrnlpa.exe+9838dntkrnlpa.exe+4ddd4ntkrnlpa.exe+b5ff1ntkrnlpa.exe+1724cfC:\Windows\MiniDump\Mini081411-07.dmp2156002134,952
Mini081411-06.dmp14/08/2011 22:49:40KERNEL_MODE_EXCEPTION_NOT_HANDLED0x1000008e0xc00000050x81b04ab20x941417280x00000000ntkrnlpa.exentkrnlpa.exe+b2ab2NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18267 (vistasp2_gdr.100608-0458)32-bitntkrnlpa.exe+b2ab2ntkrnlpa.exe+212d1entkrnlpa.exe+212f20ntkrnlpa.exe+28d6eC:\Windows\MiniDump\Mini081411-06.dmp2156002134,952
Mini081411-05.dmp14/08/2011 22:42:08IRQL_NOT_LESS_OR_EQUAL0x0000000a0x356a81c70x000000020x000000010x81dc4edehal.dllhal.dll+3edeHardware Abstraction Layer DLLMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18005 (lh_sp2rtm.090410-1830)32-bitntkrnlpa.exe+4dfd9hal.dll+3edentkrnlpa.exe+340a9ntkrnlpa.exe+a74daC:\Windows\MiniDump\Mini081411-05.dmp2156002134,952
Mini081411-04.dmp14/08/2011 16:18:09IRQL_NOT_LESS_OR_EQUAL0x0000000a0x2e65ffc30x000000020x000000010x81822ff9hal.dllhal.dll+3ff9Hardware Abstraction Layer DLLMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18005 (lh_sp2rtm.090410-1830)32-bitntkrnlpa.exe+4dfd9hal.dll+3ff9Ntfs.sys+11ddcNtfs.sys+11e27C:\Windows\MiniDump\Mini081411-04.dmp2156002134,944
Mini081411-03.dmp14/08/2011 15:49:35IRQL_NOT_LESS_OR_EQUAL0x0000000a0x26a75bf90x000000020x000000010x81bd6ff9hal.dllhal.dll+3ff9Hardware Abstraction Layer DLLMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18005 (lh_sp2rtm.090410-1830)32-bitntkrnlpa.exe+4dfd9hal.dll+3ff9ntkrnlpa.exe+b0f13win32k.sys+c9cc5C:\Windows\MiniDump\Mini081411-03.dmp2156002173,528
Mini081411-02.dmp14/08/2011 15:39:40IRQL_NOT_LESS_OR_EQUAL0x0000000a0x01c85bdc0x000000020x000000000x81848537ntkrnlpa.exentkrnlpa.exe+4dfd9NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6002.18267 (vistasp2_gdr.100608-0458)32-bitntkrnlpa.exe+4dfd9ntkrnlpa.exe+44537ntkrnlpa.exe+86f65ntkrnlpa.exe+2211b6C:\Windows\MiniDump\Mini081411-02.dmp2156002134,944
Mini081411-01.dmp14/08/2011 14:29:58DRIVER_IRQL_NOT_LESS_OR_EQUAL0x000000d10x371c3b8a0x000000020x000000000x8b186e77usbccgp.sysusbccgp.sys+8e77USB Common Class Generic Parent DriverMicrosoft® Windows® Operating SystemMicrosoft Corporation6.0.6001.18000 (longhorn_rtm.080118-1840)32-bitntkrnlpa.exe+4dfd9usbccgp.sys+8e77usbccgp.sys+5792ntkrnlpa.exe+20d919C:\Windows\MiniDump\Mini081411-01.dmp2156002134,944
Dump File : Mini081511-06.dmp
Crash Time : 15/08/2011 08:25:54
Bug CHECK String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x842083f0
Parameter 3 : 0xb2000018
Parameter 4 : 0x06000e0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+69dd
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb8d
Stack Address 1 : hal.dll+69dd
Stack Address 2 : ntkrnlpa.exe+c15a0
Stack Address 3 : hal.dll+68f1
Computer Name :
Full Path : C:\Windows\Minidump\Mini081511-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 134,952
================================================You have installed 3 different windows system, Are you using Vista? yes
it came with vista on it , i did dipe it purt on 7 it was running slow then xp and just couldnt get drivers so went back too vistsa
1. Try running system file checker -> http://support.microsoft.com/kb/929833
2. Then use Safemode with Networking. On first boot up, tap F8 and choose the option. Use it for a couple of hours and check if you get the same BSOD.
3. Post current protection softwares installed. Make sure to acquire all drivers directly on HP support site with the corresponding OS you installed.
*editedDid the BSODs occur with all three versions of Windows or just Vista?When I first aquired the pc it had Vista on it and it was doing it then. I did put windows 7 and it ran so slow but it never suffered with bsod. I did run win xp too but the prob with this was no drivers were available.
I have since this morning opened tower up and gently brushed away all dust, which was a lot and I am surpised one fan worked as it was pretty built up. At this moment it has been running about six hours with out no blue screen so at the moment this is a good sign. Hi,

Do you remember making any recent changes to the computer prior to this issue?

I would suggest you to follow the steps in the link and check if the issue persists:

http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Also check event viewer for error follow the steps in the link:

http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

Hope this information helps you.