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Solve : BSOD, ram problems are probable?

Answer»

Hi,
I have bought a new pc couple of months ago. I used to get couple of BSOD EVERY day till my computer didn't boot any more. after lots of checking it appeared that the problem was caused bu my video card. when I inserted the card to another slot of my mother board the problem was solved till 3 days ago that my computer crashed again. I checked my event viewer and saw the BugcheckCode 80 it seems it is about fault page filing. I ran  windows memory diagnostic and it says
"The Windows Memory Diagnostic TESTED the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer"

  - Results

   LaunchType Manual
 
   CompletionType Fail
 
   MemorySize 8143
 
   TestType 10
 
   TestDuration 290
 
   TestCount 12
 
   NumPagesTested 2083670
 
   NumPagesUnTested 1122
 
   NumBadPages 4
 
   T1NumBadPages 0
 
   T2NumBadPages 0
 
   T3NumBadPages 0
 
   T4NumBadPages 4
 
   T5NumBadPages 0
 
   T6NumBadPages 0
 
   T7NumBadPages 0
 
   T8NumBadPages 0
 
   T9NumBadPages 0
 
   T10NumBadPages 0
 
   T11NumBadPages 0
 
   T12NumBadPages 0
 
   T13NumBadPages 0
 
   T14NumBadPages 0
 
   T15NumBadPages 0
 
   T16NumBadPages 0
 
 
I am not sure whether it is important but couple of days ago when I turned on my computer it didn't boot and SAID "CPU fan error" and entered BIOS although the fan worked.
It is worthy to add that the problem happens randomly mostly when my computer is on for couple of hours and not necessarily running heavy programs. I was actually using chrome when it happend
I tried googling the problem but I am not much of an expert so I actually have no idea what is wrong with my computer and what to do next. I wonder it could be my mother board. I appreciate any suggestions.

my system information

OS: windows 7 x64
8 GB of Ram
Intel core i7 CPU

ThanksIf it's a few months old, return it under warranty.well, things don't work this way actually. I have the warranty cards of each part (RAM, CPU , ...) but I didn't bought the whole case. It was assembled.

I would really appreciate it if you can tell me which component causes the problem.As I said the problem happens randomly. They won't accept there is a problem with the computer.Let's check the BSOD errors first.

Please go to C:\Windows\Minidump folder. Do you see any dmp logs from the folder?  If yes, then read the instruction of the second paragraph below.If not, configure kernel memory dump debugging information under startup and recovery.

> Right-click My Computer and choose Properties.
> Go to Advanced System Settings - Advance Tab.
> Under Startup and Recovery, click Settings...
> Look for 'write debugging information' and use Kernel memory dump
> Checkmark overwrite any existing file

If there are latest created minidumps under C:\Windows\Minidump folder, please post the latest dmp logs (atleast 5) by :

> Highlight (holding ctrl key) and choosing the dmp logs by hitting enter or left mouse click.
> Right-click and choose send to desktop.
> When on desktop, highlight all dmp logs and right-click and send to compressed zipped folder.
> Upload zipped filder and share the link by registering here https://www.box.com/
* minidumps log sample 010613 - 16676 -01.dmp -> 01 is for month - 06 for day - 13 is for year.Hi,
Thanks for replying. There is a mini dump file. But I am afraid I have no access to "box.com" because of my internet connection. It says "The server at www.box.com is taking too long to respond. " probably due to filtering. I have access to skydrive, google drive and dropbox if any of them works for you. Is it possible to share the file there?
 I desperately checked the thread for any replies today. I don't know anyone with sufficient computer knowledge and most the people I have talked to say wait for the problem to get worse. I am looking forward to your answer about the substitution site for sharing the file.     

Thanks,Hi again
I noticed there is a "attachment and other option" so is it okay to use it for attaching the dump file? the zipped file is not that big (54 kB)Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next replyHi,
There are the results:

==================================================
Dump File         : 080113-28080-01.dmp
Crash Time        : 8/1/2013 3:23:55 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a3`195900d8
Parameter 2       : 00000000`00000001
Parameter 3       : fffff880`00e2c900
Parameter 4       : 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cd40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17727 (win7sp1_gdr.111118-2330)
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\080113-28080-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 296,864
Dump File Time    : 8/1/2013 3:25:32 PM
==================================================

==================================================
Dump File         : 073113-22370-01.dmp
Crash Time        : 7/31/2013 10:37:13 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff834`108b285e
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`013a2961
Parameter 4       : 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cd40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17727 (win7sp1_gdr.111118-2330)
Processor         : x64
Crash Address     : ntoskrnl.exe+7cd40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\073113-22370-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 296,864
Dump File Time    : 7/31/2013 10:38:38 PM
==================================================

Return the RAM for replacement...check the MBoard Manual and select specific RAM off of their QVL list...Could you please explain a bit more you are saying that there is something wrong with my RAM and it needs to be replaced I didn't understand this part "select specific RAM off of their QVL list." Your error messages are RAM related...
All MBoard manuf. publish a QVL list for RAM...stands for Qualified Vendor List...it MEANS the specific RAM modules listed have been physically tested on that specific MBoard and are recommend by the Board manuf.Thanks for replying. Let me ask one more question. I hope it won't seem silly. I have heard video cards have some RAM too and I had a few problems with my video card as I have explained in my first post which was triggered by the slot of motherboard. Is it possible that this problem would be related to the former?
 By the way the model of my Mboard is ASUS P8H77-V LE. Is it true that it only works with one stick of RAM?No...

Quote

    4×240pin

Memory Standard
    DDR3 2200(O.C.)/2133(O.C.)/2000(O.C.)/1866(O.C.)/1800(O.C.)/1600/1333

Maximum Memory Supported
    32GB

Channel Supported
    Dual Channel


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