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Solve : Can't Collect Information??

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Dear Forum,
I TRIED to view my SYSTEM information in My Computer, and it would not display the processor.
So, I googled and found Run: Open: msinfo32
It DISPLAYS a message: System Information
System Summary/Hardware Resources
Can't Collect Information
Cannot access the Windows Management  INSTRUMENTATION software. Windows Management files may be moved or missing.
The computer is acting kind of slow.
Any ideas?
Thanks a bunch!
Regards,
Mike
 
According to this page
http://support.microsoft.com/kb/323209

You may have certain services disabled. Enabling these services differs with each Operating System. Which you have not told us.Thanks Red!
I am not sure what processor I have, it's some intel quad.
It's XP, one year old.
Thanks!
MikeI googled "enabling WMI", and got the following: http://www.poweradmin.com/help/enableWMI.aspx
It shows how to enable the WMI. I get to the CONTROL Properties screen, and it says "provider load failure", and will not go to the security screen.
I have tried numerous restore points, and it will not restore.
Thanks for any help!
Sincerely,
Mike
 Hi Guys!
I found this Microsoft WMI Diagnosis Utility: http://www.microsoft.com/download/en/confirmation.aspx?id=7684

It ran successfully, and says:

WARNING: WMI DCOM components registration is missing for the following EXE/DLLs: .................................... 10 WARNING(S)!
17446 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\FASTPROX.DLL (\CLSID\{7A0227F6-7108-11D1-AD90-00C04FD8FDFF}\InProcServer32)
17447 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\FASTPROX.DLL (\CLSID\{D71EE747-F455-4804-9DF6-2ED81025F2C1}\InProcServer32)
17448 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\FASTPROX.DLL (\CLSID\{ED51D12E-511F-4999-8DCD-C2BAC91BE86E}\InProcServer32)
17449 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMPROX.DLL (\CLSID\{4C6055D8-84B9-4111-A7D3-6623894EEDB3}\InProcServer32)
17450 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMPROX.DLL (\CLSID\{A1044801-8F7E-11D1-9E7C-00C04FC324A8}\InProcServer32)
17451 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMPROX.DLL (\CLSID\{F7CE2E13-8C90-11D1-9E7B-00C04FC324A8}\InProcServer32)
17452 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMSVC.DLL (\INTERFACE\{631F7D96-D993-11D2-B339-00105A1F4AAF})
17453 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMSVC.DLL (\INTERFACE\{631F7D97-D993-11D2-B339-00105A1F4AAF})
17454 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMSVC.DLL (\INTERFACE\{6963B029-B969-40AA-9180-2B2F84075973})
17455 23:21:18 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMSVC.DLL (\INTERFACE\{6B3FC272-BF37-4968-933A-6DF9222A2607})
17456 23:21:18 (0) ** => WMI System components are not properly registered as COM objects, which could make WMI to
17457 23:21:18 (0) **    fail depending on the operation requested.
17458 23:21:18 (0) ** => For a .DLL, you can correct the DCOM configuration by executing the 'REGSVR32.EXE ' command.

How do I execute this: 'REGSVR32.EXE ' command? I tried putting it into the run command, and no dice.

Thanks!
MikeThe Windows Management Instrumentation startup type is Automatic. Click Start and choose Run. Type services.msc then Enter in Win XP. In Vista and Win 7, type services.msc and Enter on Search programs and files box. Look for WMI and double click to change current type and make sure to hit apply.Hi Jason!
Thanks for the response. I'm not sure I understand. You say to "change the current type". What does this mean? The diagnostic says to execute the 'REGSVR32.EXE ' command.
Thanks!
Mike Quote

What does this mean?

I am also not sure why you ran that diagnostic utility.
You will find Windows Management Instrumentation on my previous reply.


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