InterviewSolution
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Solve : Can't Play Any Video Media, Having Trouble Updating Windows 7? |
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Answer» Good Morning SuperDave - before we GET to the ComboFix log, I've noticed another hiccup with whatever has got hold of my computer. When I'm visiting a site and I want to FIND out the location of a retailer, when I click on 'Where to Buy' or if a Google Map is included and I go to click on it for any reason, Firefox crashes immediately. I'm not sure if this is just a bug in Firefox or it is related to not being able to play videos or get into my 'System' or System Restore. Anyhoo - here's the log: R2 AODDriver4.3;AODDriver4.3;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe R2 KMService;KMService;c:\windows\system32\srvany.exe;c:\windows\SYSNATIVE\srvany.exe R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;c:\program files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesService64.exe;c:\program files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesService64.exe R3 AM10;Cisco AM10 Driver;c:\windows\system32\DRIVERS\am10w7.sys;c:\windows\SYSNATIVE\DRIVERS\am10w7.sys R3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys;c:\windows\SYSNATIVE\DRIVERS\amdiox64.sys R3 ASOVPNHelper;Astrill OpenVPN Service;c:\program files (x86)\Astrill\ASOvpnSvc.exe;c:\program files (x86)\Astrill\ASOvpnSvc.exe R3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS;c:\windows\SYSNATIVE\drivers\BVRPMPR5a64.SYS R3 cpudrv64;cpudrv64;c:\program files (x86)\SystemRequirementsLab\cpudrv64.sys;c:\program files (x86)\SystemRequirementsLab\cpudrv64.sys R3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudbus.sys;c:\windows\SYSNATIVE\DRIVERS\ssudbus.sys R3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys;c:\windows\SYSNATIVE\drivers\dgderdrv.sys R3 DiskDoctorService;Norton Disk Doctor Service;c:\program files (x86)\Symantec\Norton Utilities 16\Tools\Disk Doctor\DiskDoctorSrv.exe;c:\program files (x86)\Symantec\Norton Utilities 16\Tools\Disk Doctor\DiskDoctorSrv.exe R3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys;c:\windows\SYSNATIVE\epmntdrv.sys R3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys;c:\windows\SYSNATIVE\EuGdiDrv.sys R3 FsUsbExDisk;FsUsbExDisk;c:\windows\SysWOW64\FsUsbExDisk.SYS;c:\windows\SysWOW64\FsUsbExDisk.SYS R3 HTCAND64;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys;c:\windows\SYSNATIVE\Drivers\ANDROIDUSB.sys R3 htcnprot;HTC NDIS Protocol Driver;c:\windows\system32\DRIVERS\htcnprot.sys;c:\windows\SYSNATIVE\DRIVERS\htcnprot.sys R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe R3 pcouffin;VSO Software pcouffin;c:\windows\system32\Drivers\pcouffin.sys;c:\windows\SYSNATIVE\Drivers\pcouffin.sys R3 SpeedDiskService;Norton SpeedDisk Service;c:\program files (x86)\Symantec\Norton Utilities 16\Tools\SpeedDisk\SpeedDiskSrv.exe;c:\program files (x86)\Symantec\Norton Utilities 16\Tools\SpeedDisk\SpeedDiskSrv.exe R3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudmdm.sys;c:\windows\SYSNATIVE\DRIVERS\ssudmdm.sys R3 syncagentsrv;Acronis Sync Agent Service;c:\program files (x86)\Common Files\Acronis\SyncAgent\syncagentsrv.exe;c:\program files (x86)\Common Files\Acronis\SyncAgent\syncagentsrv.exe R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesDriver64.sys;c:\program files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesDriver64.sys R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe R3 WsAudio_Device(1);WsAudio_Device(1);c:\windows\system32\drivers\VirtualAudio1.sys;c:\windows\SYSNATIVE\drivers\VirtualAudio1.sys R3 WsAudio_Device(2);WsAudio_Device(2);c:\windows\system32\drivers\VirtualAudio2.sys;c:\windows\SYSNATIVE\drivers\VirtualAudio2.sys R3 WsAudio_Device(3);WsAudio_Device(3);c:\windows\system32\drivers\VirtualAudio3.sys;c:\windows\SYSNATIVE\drivers\VirtualAudio3.sys R3 WsAudio_Device(4);WsAudio_Device(4);c:\windows\system32\drivers\VirtualAudio4.sys;c:\windows\SYSNATIVE\drivers\VirtualAudio4.sys R3 WsAudio_Device(5);WsAudio_Device(5);c:\windows\system32\drivers\VirtualAudio5.sys;c:\windows\SYSNATIVE\drivers\VirtualAudio5.sys R4 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE;c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE R4 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE;c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE S0 39594152;39594152 Boot Guard Driver;c:\windows\system32\DRIVERS\39594152.sys;c:\windows\SYSNATIVE\DRIVERS\39594152.sys S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_sata.sys S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_xata.sys S0 BootDefragDriver;BootDefragDriver;c:\windows\System32\drivers\BootDefragDriver.sys;c:\windows\SYSNATIVE\drivers\BootDefragDriver.sys S0 fltsrv;Acronis Storage Filter Management;c:\windows\system32\DRIVERS\fltsrv.sys;c:\windows\SYSNATIVE\DRIVERS\fltsrv.sys S0 MDFSYSNT;MacDrive file system driver; S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1506000.020\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1506000.020\SYMDS64.SYS S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1506000.020\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1506000.020\SYMEFA64.SYS S0 tib;Acronis TIB Manager;c:\windows\system32\DRIVERS\tib.sys;c:\windows\SYSNATIVE\DRIVERS\tib.sys S0 tib_mounter;Acronis TIB Mounter;c:\windows\system32\DRIVERS\tib_mounter.sys;c:\windows\SYSNATIVE\DRIVERS\tib_mounter.sys S0 vididr;Acronis Virtual Disk;c:\windows\system32\DRIVERS\vididr.sys;c:\windows\SYSNATIVE\DRIVERS\vididr.sys S0 vidsflt;Acronis Disk Storage Filter;c:\windows\system32\DRIVERS\vidsflt.sys;c:\windows\SYSNATIVE\DRIVERS\vidsflt.sys S1 39594151;39594151;c:\windows\system32\DRIVERS\39594151.sys;c:\windows\SYSNATIVE\DRIVERS\39594151.sys S1 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\BASHDefs\20141118.001\BHDrvx64.sys;c:\program files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\BASHDefs\20141118.001\BHDrvx64.sys S1 CbFs;CbFs;c:\windows\system32\drivers\cbfs.sys;c:\windows\SYSNATIVE\drivers\cbfs.sys S1 ccSet_MCLIENT;Norton Management Settings Manager;c:\windows\system32\drivers\MCLIENTx64\0302020.00C\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\MCLIENTx64\0302020.00C\ccSetx64.sys S1 ccSet_NIS;NIS Settings Manager;c:\windows\system32\drivers\NISx64\1506000.020\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NISx64\1506000.020\ccSetx64.sys S1 ccSet_NST;Norton Identity Safe Settings Manager;c:\windows\system32\drivers\NSTx64\7DD04000.00A\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NSTx64\7DD04000.00A\ccSetx64.sys S1 GUBootStartup;GUBootStartup;c:\windows\System32\drivers\GUBootStartup.sys;c:\windows\SYSNATIVE\drivers\GUBootStartup.sys S1 IDSVia64;IDSVia64;c:\program files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\IPSDefs\20141121.001\IDSvia64.sys;c:\program files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\IPSDefs\20141121.001\IDSvia64.sys S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS S1 setup_9.0.0.722_27.04.2011_00-08drv;setup_9.0.0.722_27.04.2011_00-08drv;c:\windows\system32\DRIVERS\3959415.sys;c:\windows\SYSNATIVE\DRIVERS\3959415.sys S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1506000.020\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1506000.020\Ironx64.SYS S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1506000.020\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1506000.020\SYMNETS.SYS S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe S2 afcdpsrv;Acronis Nonstop Backup Service;c:\program files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe;c:\program files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe S2 AODDriver4.2.0;AODDriver4.2.0;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys S2 Browser Defender Update Service;Browser Defender Update Service;c:\program files (x86)\PC Tools Security\BDT\BDTUpdateService.exe;c:\program files (x86)\PC Tools Security\BDT\BDTUpdateService.exe S2 DfSdkS;Defragmentation-Service;c:\program files (x86)\Ashampoo\Ashampoo HDD Control\DfsdkS.exe;c:\program files (x86)\Ashampoo\Ashampoo HDD Control\DfsdkS.exe S2 FoxitCloudUpdateService;Foxit Cloud Safe Update Service;c:\program files (x86)\FOXIT SOFTWARE\FOXIT READER\Foxit Cloud\FCUpdateService.exe;c:\program files (x86)\FOXIT SOFTWARE\FOXIT READER\Foxit Cloud\FCUpdateService.exe S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe S2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;c:\program files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe;c:\program files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe S2 HTCMonitorService;HTCMonitorService;c:\program files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe;c:\program files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe S2 IDMWFP;IDMWFP;c:\windows\system32\DRIVERS\idmwfp.sys;c:\windows\SYSNATIVE\DRIVERS\idmwfp.sys S2 iPodDrv;iPodDrv;c:\windows\system32\drivers\iPodDrv.sys;c:\windows\SYSNATIVE\drivers\iPodDrv.sys S2 M4iPodWPDService;M4iPodWPDService;c:\program files (x86)\Common Files\Mediafour\iPod\M4iPodWPDService.exe;c:\program files (x86)\Common Files\Mediafour\iPod\M4iPodWPDService.exe S2 M4LIC;Mediafour M4LIC service;c:\program files (x86)\Common Files\Mediafour\M4LIC.EXE;c:\program files (x86)\Common Files\Mediafour\M4LIC.EXE S2 MCLIENT;Norton Management;c:\program files (x86)\Norton Management\Engine\3.2.2.12\ccSvcHst.exe;c:\program files (x86)\Norton Management\Engine\3.2.2.12\ccSvcHst.exe S2 NCO;Norton Identity Safe;c:\program files (x86)\Norton Identity Safe\Engine\2013.4.0.10\ccSvcHst.exe;c:\program files (x86)\Norton Identity Safe\Engine\2013.4.0.10\ccSvcHst.exe S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe;c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE S2 NU16StartManagerSvc;Norton Utilities 16 Start Manager Service;c:\program files (x86)\Symantec\Norton Utilities 16\sMonitor\StartManSvc.exe;c:\program files (x86)\Symantec\Norton Utilities 16\sMonitor\StartManSvc.exe S2 PassThru Service;Internet Pass-Through Service;c:\program files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe;c:\program files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe S2 RtkAudioService;Realtek Audio Service;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files (x86)\Secunia\PSI\PSIA.exe;c:\program files (x86)\Secunia\PSI\PSIA.exe S2 Secunia Update Agent;Secunia Update Agent;c:\program files (x86)\Secunia\PSI\sua.exe;c:\program files (x86)\Secunia\PSI\sua.exe S3 afcdp;afcdp;c:\windows\system32\DRIVERS\afcdp.sys;c:\windows\SYSNATIVE\DRIVERS\afcdp.sys S3 ASProxy;ASProxy;c:\program files (x86)\Astrill\ASProxy.exe;c:\program files (x86)\Astrill\ASProxy.exe S3 asvpndrv;Astrill SSL VPN Adapter;c:\windows\system32\DRIVERS\asvpndrv.sys;c:\windows\SYSNATIVE\DRIVERS\asvpndrv.sys S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys S3 DFX11_1;DFX Audio Enhancer 11.1;c:\windows\system32\drivers\dfx11_1x64.sys;c:\windows\SYSNATIVE\drivers\dfx11_1x64.sys S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys;c:\windows\SYSNATIVE\DRIVERS\netr28x.sys S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf.sys;c:\windows\SYSNATIVE\DRIVERS\psi_mf.sys S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys S3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);c:\windows\system32\drivers\WsAudio_DeviceS(1).sys;c:\windows\SYSNATIVE\drivers\WsAudio_DeviceS(1).sys S3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);c:\windows\system32\drivers\WsAudio_DeviceS(2).sys;c:\windows\SYSNATIVE\drivers\WsAudio_DeviceS(2).sys S3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);c:\windows\system32\drivers\WsAudio_DeviceS(3).sys;c:\windows\SYSNATIVE\drivers\WsAudio_DeviceS(3).sys S3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);c:\windows\system32\drivers\WsAudio_DeviceS(4).sys;c:\windows\SYSNATIVE\drivers\WsAudio_DeviceS(4).sys S3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);c:\windows\system32\drivers\WsAudio_DeviceS(5).sys;c:\windows\SYSNATIVE\drivers\WsAudio_DeviceS(5).sys . . --- Other Services/Drivers In Memory --- . *Deregistered* - EraserUtilDrv11410 . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}] 2013-01-16 16:46454176----a-w-c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe . Contents of the 'Scheduled Tasks' folder . 2014-11-24 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-07-30 23:41] . 2014-11-24 c:\windows\Tasks\GlaryInitialize 5.job - c:\program files (x86)\Glary Utilities 5\Initialize.exe [2014-09-29 06:52] . 2014-11-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-08-25 20:21] . 2014-11-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-08-25 20:21] . 2014-06-12 c:\windows\Tasks\HPCeeScheduleForsrcstcbstrd.job - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15] . 2014-06-12 c:\windows\Tasks\HPCeeScheduleForTIMS-COMPUTER$.job - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15] . 2014-11-24 c:\windows\Tasks\NUAutoUpdate.job - c:\program files (x86)\Symantec\Norton Utilities 16\SULauncher.exe [2014-07-13 17:21] . 2014-11-23 c:\windows\Tasks\Wise Turbo Checker.job - c:\program files (x86)\Wise\Wise Care 365\WiseTurbo.exe [2014-08-03 21:03] . . --------- X64 Entries ----------- . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt1"] @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}] 2014-08-17 04:10164760----a-w-c:\users\srcstcbstrd\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt2"] @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}] 2014-08-17 04:10164760----a-w-c:\users\srcstcbstrd\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt3"] @="{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}] 2014-08-17 04:10164760----a-w-c:\users\srcstcbstrd\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt4"] @="{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}] 2014-08-17 04:10164760----a-w-c:\users\srcstcbstrd\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt5"] @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}] 2014-08-17 04:10164760----a-w-c:\users\srcstcbstrd\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt6"] @="{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}] 2014-08-17 04:10164760----a-w-c:\users\srcstcbstrd\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt7"] @="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}] 2014-08-17 04:10164760----a-w-c:\users\srcstcbstrd\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt8"] @="{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}] 2014-08-17 04:10164760----a-w-c:\users\srcstcbstrd\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AcronisSyncError] @="{934BC6C0-FEC2-4df5-A100-961DE2C8A0ED}" [HKEY_CLASSES_ROOT\CLSID\{934BC6C0-FEC2-4df5-A100-961DE2C8A0ED}] 2013-10-01 14:262810968----a-w-c:\program files (x86)\Acronis\TrueImageHome\tishell64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AcronisSyncInProgress] @="{00F848DC-B1D4-4892-9C25-CAADC86A215D}" [HKEY_CLASSES_ROOT\CLSID\{00F848DC-B1D4-4892-9C25-CAADC86A215D}] 2013-10-01 14:262810968----a-w-c:\program files (x86)\Acronis\TrueImageHome\tishell64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AcronisSyncOk] @="{71573297-552E-46fc-BE3D-3DFAF88D47B7}" [HKEY_CLASSES_ROOT\CLSID\{71573297-552E-46fc-BE3D-3DFAF88D47B7}] 2013-10-01 14:262810968----a-w-c:\program files (x86)\Acronis\TrueImageHome\tishell64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay] @="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}" [HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}] 2014-10-21 22:52777032----a-w-c:\program files (x86)\Google\Drive\googledrivesync64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay] @="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}" [HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}] 2014-10-21 22:52777032----a-w-c:\program files (x86)\Google\Drive\googledrivesync64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedViewOverlay] @="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}" [HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}] 2014-10-21 22:52777032----a-w-c:\program files (x86)\Google\Drive\googledrivesync64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay] @="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}" [HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}] 2014-10-21 22:52777032----a-w-c:\program files (x86)\Google\Drive\googledrivesync64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay] @="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}" [HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}] 2014-10-21 22:52777032----a-w-c:\program files (x86)\Google\Drive\googledrivesync64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\IDM Shell Extension] @="{CDC95B92-E27C-4745-A8C5-64A52A78855D}" [HKEY_CLASSES_ROOT\CLSID\{CDC95B92-E27C-4745-A8C5-64A52A78855D}] 2014-04-21 08:0225112----a-w-c:\program files (x86)\Internet Download Manager\IDMShellExt64.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768] "Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2012-09-20 1832760] . HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs UxTuneUp . ------- Supplementary Scan ------- . uStart Page = uLocal Page = c:\windows\system32\blank.htm mDefault_Page_URL = hxxp://www.google.com mStart Page = hxxp://www.google.com mLocal Page = c:\windows\SysWOW64\blank.htm uSearchAssistant = hxxp://www.google.com IE: Download all links with IDM - c:\program files (x86)\Internet Download Manager\IEGetAll.htm IE: Download with IDM - c:\program files (x86)\Internet Download Manager\IEExt.htm IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105 IE: Çàêà÷àòü ÂÑÅ ïðè ïîìîùè Download Master IE: Çàêà÷àòü ïðè ïîìîùè Download Master IE: Ïåðåäàòü íà óäàëåííóþ çàêà÷êó DM TCP: DhcpNameServer = 192.168.1.1 FF - ProfilePath - c:\users\srcstcbstrd\AppData\Roaming\Mozilla\Firefox\Profiles\h7dij27t.default-1412713083351\ FF - prefs.js: browser.search.selectedEngine - Norton Safe Search FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ FF - prefs.js: network.proxy.type - 0 . - - - - ORPHANS REMOVED - - - - . HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start ShellIconOverlayIdentifiers-MacDrive volume icons - (no file) AddRemove-dBpoweramp CD Writer - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp Dalet Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp DSP Effects - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp FLAC Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp Monkeys Audio Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp Mp2 and BwfMp2 codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp mp3 (Fraunhofer IIS) Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp Music Converter - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp Ogg Vorbis Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp Real Audio (Helix) Encoder - c:\windows\system32\SpoonUninstall.exe AddRemove-dBPoweramp tooLame MP2 codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp Wave64 Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp WavPack Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp [Arrange Audio] Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp [Audio Info] Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp [Calculate Audio CRC] Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp [Channel Split] Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp [ID Tag Update] Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp [Length Split] Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp [Multi Encoder] Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp [ReplayGain] Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-dBpoweramp [Tag From Filename] Codec - c:\windows\system32\SpoonUninstall.exe AddRemove-MyFreeCodec - c:\program files (x86)\MyFree Codec\1.0b beta\uninstall.exe . . . [HKEY_LOCAL_MACHINE\system\ControlSet001\services\MCLIENT] "ImagePath"="\"c:\program files (x86)\Norton Management\Engine\3.2.2.12\ccSvcHst.exe\" /s \"MCLIENT\" /m \"c:\program files (x86)\Norton Management\Engine\3.2.2.12\diMaster.dll\" /prefetch:1" -- . [HKEY_LOCAL_MACHINE\system\ControlSet001\services\NCO] "ImagePath"="\"c:\program files (x86)\Norton Identity Safe\Engine\2013.4.0.10\ccSvcHst.exe\" /s \"NCO\" /m \"c:\program files (x86)\Norton Identity Safe\Engine\2013.4.0.10\diMaster.dll\" /prefetch:1" -- . [HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS] "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32\diMaster.dll\" /prefetch:1" "ImagePath"="\SystemRoot\System32\Drivers\NISx64\1506000.020\SYMNETS.SYS" "TrustedImagePaths"="c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32;c:\program files (x86)\Norton Internet Security\Engine64\21.6.0.32" . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_USERS\S-1-5-21-1654476252-2253211636-4181094436-1001_Classes\Wow6432Node\CLSID\{7B8E9164-324D-4A2E-A46D-0165FB2000EC}] @Denied: (Full) (Everyone) "scansk"=hex(0):7c,19,f4,ae,cc,a9,bb,cf,9a,6e,eb,c2,b3,d3,e5,fa,af,bb,fa,b7,ce, 2b,ae,2c,2a,BD,ad,bf,5b,89,16,da,53,f1,1a,cc,3f,43,f0,dd,00,00,00,00,00,00,\ . [HKEY_USERS\S-1-5-21-1654476252-2253211636-4181094436-1001_Classes\Wow6432Node\CLSID\{8b150649-cc18-437b-9165-4e92b58ecd5d}] @Denied: (Full) (Everyone) @Allowed: (Read) (RestrictedCode) "Model"=dword:000000df "Therad"=dword:00000015 "MData"=hex(0):57,89,20,3f,ac,21,f3,5c,31,e8,6e,19,c6,e6,97,b4,4d,b0,f2,24,68, 9f,d4,4e,46,8f,3c,f2,5c,68,ee,21,46,8f,3c,f2,5c,68,ee,21,46,8f,3c,f2,5c,68,\ . [HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}] @Denied: (A) (Everyone) "Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}" . [HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3] @Denied: (A) (Everyone) . [HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0] "Key"="ActionsPane3" "Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd" . [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2014-11-24 04:57:10 ComboFix-quarantined-files.txt 2014-11-24 09:57 ComboFix2.txt 2014-09-30 20:59 . Pre-Run: 273,062,338,560 bytes free Post-Run: 272,623,067,136 bytes free . - - End Of File - - DDC7E0D6DF6C3DD0C4E3F3250E7A1D04 6D3EED386323636C4F6567A6FD927C9B Still the same problems after a reboot. At this point about the only thing I can think of doing is saving your important documents, files, pictures, videos and music and run the Recovery Console and take your computer back to the day you purchased it. Thanks. I was afraid of that. For some reason I still have a hinky feeling that it has to do with the Microsoft Updates. Thanks for all your help and I'll certainly backup everything up and start from scratch. You're welcome. I will lock this thread. If you need it re-opened, please send me a PM. |
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