Solve : Cannot delete registry entries or change permissions in Window

1.	Solve : Cannot delete registry entries or change permissions in Windows XP?
Answer» I do not have the OS disk for this computer. I have my own OS disk for a Dell computer that has the XP Media Center Edition, but I don't know if it work for what you have planned. The owner of this laptop is a teenage boy (can't you tell?), the son of a friend of mine. He has misplaced the OS disk and they are supposed to be looking for it this weekend.OK I am back. I ran the ESET scan and the log is below: C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\_jcheabgh_.sys.zip Win32/BHO.EXT trojan C:\TDSSKiller_Quarantine\22.08.2010_14.57.34\susp0000\svc0000\tsk0000.dta a variant of Win32/Bubnix.AZ trojan C:\TDSSKiller_Quarantine\23.08.2010_09.26.49\susp0000\svc0000\tsk0000.dta a variant of Win32/Bubnix.AZ trojan Please download TDSSKiller from here and save it to your Desktop. Doubleclick TDSSKiller.exe to run the tool Click the Start Scan button (If prompted with a "hidden service warning" do go ahead and delete it.) After the scan has finished, click the Close button Click the Report button and copy/paste the contents of it into your NEXT reply Note:It will also create a log in the C:\* directory.* Here is the TDSS log: 2010/09/06 18:33:32.0557 TDSS rootkit removing tool 2.4.2.0 Sep 3 2010 10:26:06 2010/09/06 18:33:32.0557 ================================================================================ 2010/09/06 18:33:32.0557 SystemInfo: 2010/09/06 18:33:32.0557 2010/09/06 18:33:32.0557 OS Version: 5.1.2600 ServicePack: 3.0 2010/09/06 18:33:32.0557 Product type: Workstation 2010/09/06 18:33:32.0557 ComputerName: CHASEDOTY 2010/09/06 18:33:32.0557 UserName: chase 2010/09/06 18:33:32.0557 Windows directory: C:\WINDOWS 2010/09/06 18:33:32.0557 System windows directory: C:\WINDOWS 2010/09/06 18:33:32.0557 Processor architecture: Intel x86 2010/09/06 18:33:32.0557 Number of processors: 1 2010/09/06 18:33:32.0557 Page size: 0x1000 2010/09/06 18:33:32.0557 Boot type: Normal boot 2010/09/06 18:33:32.0557 ================================================================================ 2010/09/06 18:33:37.0526 Initialize success 2010/09/06 18:33:51.0574 ================================================================================ 2010/09/06 18:33:51.0574 Scan started 2010/09/06 18:33:51.0574 Mode: Manual; 2010/09/06 18:33:51.0574 ================================================================================ 2010/09/06 18:33:52.0402 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys 2010/09/06 18:33:52.0465 ACPIEC (a19857c810444c1ae0c1eaae1ae3801d) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys 2010/09/06 18:33:52.0559 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys 2010/09/06 18:33:52.0637 AegisP (accd563bf09c4659b54143fde633b57d) C:\WINDOWS\system32\DRIVERS\AegisP.sys 2010/09/06 18:33:52.0918 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys 2010/09/06 18:33:53.0059 AgereSoftModem (c41a5740468d0b9cb46e6390a0e15ce3) C:\WINDOWS\system32\DRIVERS\AGRSM.sys 2010/09/06 18:33:53.0731 AR5211 (3d769924a07c00f5bb4b890f3934cd1e) C:\WINDOWS\system32\DRIVERS\ar5211.sys 2010/09/06 18:33:53.0809 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys 2010/09/06 18:33:53.0949 ASCTRM (d880831279ed91f9a4190a2db9539ea9) C:\WINDOWS\system32\drivers\ASCTRM.sys 2010/09/06 18:33:54.0059 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys 2010/09/06 18:33:54.0121 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys 2010/09/06 18:33:54.0277 ati2mtag (221f0a33229cce7bf2f7640d3bb8845d) C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 2010/09/06 18:33:54.0512 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys 2010/09/06 18:33:54.0746 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys 2010/09/06 18:33:54.0809 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys 2010/09/06 18:33:55.0028 BHDrvx86 (8f6d9ce8af24f09de6b020b2c09e27d9) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\BASHDefs\20100810.004\BHDrvx86.sys 2010/09/06 18:33:55.0418 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys 2010/09/06 18:33:55.0496 ccHP (e941e709847fa00e0dd6d58d2b8fb5e1) C:\WINDOWS\system32\drivers\NIS\1107000.00C\ccHPx86.sys 2010/09/06 18:33:55.0621 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys 2010/09/06 18:33:55.0699 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys 2010/09/06 18:33:55.0762 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys 2010/09/06 18:33:55.0887 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys 2010/09/06 18:33:55.0965 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys 2010/09/06 18:33:56.0121 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys 2010/09/06 18:33:56.0199 DLABOIOM (ee4325becef51b8c32b4329097e4f301) C:\WINDOWS\system32\DLA\DLABOIOM.SYS 2010/09/06 18:33:56.0449 DLACDBHM (d979bebcf7edcc9c9ee1857d1a68c67b) C:\WINDOWS\system32\Drivers\DLACDBHM.SYS 2010/09/06 18:33:56.0528 DLADResN (1e6c6597833a04c2157be7b39ea92ce1) C:\WINDOWS\system32\DLA\DLADResN.SYS 2010/09/06 18:33:56.0559 DLAIFS_M (752376e109a090970bfa9722f0f40b03) C:\WINDOWS\system32\DLA\DLAIFS_M.SYS 2010/09/06 18:33:56.0590 DLAOPIOM (62ee7902e74b90bf1ccc4643fc6c07a7) C:\WINDOWS\system32\DLA\DLAOPIOM.SYS 2010/09/06 18:33:56.0621 DLAPoolM (5c220124c5afeaee84a9bb89d685c17b) C:\WINDOWS\system32\DLA\DLAPoolM.SYS 2010/09/06 18:33:56.0653 DLARTL_N (7ee0852ae8907689df25049dcd2342e8) C:\WINDOWS\system32\Drivers\DLARTL_N.SYS 2010/09/06 18:33:56.0684 DLAUDFAM (4ebb78d9bbf072119363b35b9b3e518f) C:\WINDOWS\system32\DLA\DLAUDFAM.SYS 2010/09/06 18:33:56.0731 DLAUDF_M (333b770e52d2cea7bd86391120466e43) C:\WINDOWS\system32\DLA\DLAUDF_M.SYS 2010/09/06 18:33:56.0840 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys 2010/09/06 18:33:56.0965 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys 2010/09/06 18:33:57.0028 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys 2010/09/06 18:33:57.0168 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys 2010/09/06 18:33:57.0356 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys 2010/09/06 18:33:57.0387 DRVMCDB (fd0f95981fef9073659d8ec58e40aa3c) C:\WINDOWS\system32\Drivers\DRVMCDB.SYS 2010/09/06 18:33:57.0418 DRVNDDM (b4869d320428cdc5ec4d7f5e808e99b5) C:\WINDOWS\system32\Drivers\DRVNDDM.SYS 2010/09/06 18:33:57.0606 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 2010/09/06 18:33:57.0731 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 2010/09/06 18:33:57.0887 esgiguard (051a2e2a75adb6d1c5c27e940fdabcba) C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys 2010/09/06 18:33:58.0184 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys 2010/09/06 18:33:58.0278 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys 2010/09/06 18:33:58.0309 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys 2010/09/06 18:33:58.0371 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys 2010/09/06 18:33:58.0450 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys 2010/09/06 18:33:58.0512 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys 2010/09/06 18:33:58.0543 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys 2010/09/06 18:33:58.0653 GEARAspiWDM (4ac51459805264affd5f6fdfb9d9235f) C:\WINDOWS\system32\Drivers\GEARAspiWDM.sys 2010/09/06 18:33:58.0840 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys 2010/09/06 18:33:58.0965 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 2010/09/06 18:33:59.0121 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys 2010/09/06 18:33:59.0325 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys 2010/09/06 18:33:59.0606 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys 2010/09/06 18:33:59.0887 IDSxpx86 (231c3f6d5c520e99924e1e37401a90c4) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\IPSDefs\20100906.001\IDSxpx86.sys 2010/09/06 18:34:00.0200 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys 2010/09/06 18:34:00.0575 IntcAzAudAddService (7c09d605fcae64e3cb11ebf90fb1e3a1) C:\WINDOWS\system32\drivers\RtkHDAud.sys 2010/09/06 18:34:00.0950 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys 2010/09/06 18:34:00.0997 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys 2010/09/06 18:34:01.0090 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 2010/09/06 18:34:01.0184 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys 2010/09/06 18:34:01.0387 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys 2010/09/06 18:34:01.0434 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys 2010/09/06 18:34:01.0481 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys 2010/09/06 18:34:01.0544 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys 2010/09/06 18:34:01.0622 Iviaspi (f59c3569a2f2c464bb78cb1bdcdca55e) C:\WINDOWS\system32\drivers\iviaspi.sys 2010/09/06 18:34:01.0669 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys 2010/09/06 18:34:01.0731 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys 2010/09/06 18:34:01.0887 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys 2010/09/06 18:34:02.0122 Lavasoft Kernexplorer (32da3fde01f1bb080c2e69521dd8881e) C:\Program Files\Lavasoft\Ad-Aware\KernExplorer.sys 2010/09/06 18:34:02.0278 Lbd (b7c19ec8b0dd7efa58ad41ffeb8b8cda) C:\WINDOWS\system32\DRIVERS\Lbd.sys 2010/09/06 18:34:02.0403 meiudf (7efac183a25b30fb5d64cc9d484b1eb6) C:\WINDOWS\system32\Drivers\meiudf.sys 2010/09/06 18:34:02.0450 MHNDRV (7f2f1d2815a6449d346fcccbc569fbd6) C:\WINDOWS\system32\DRIVERS\mhndrv.sys 2010/09/06 18:34:02.0590 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys 2010/09/06 18:34:02.0669 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys 2010/09/06 18:34:02.0715 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys 2010/09/06 18:34:02.0794 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys 2010/09/06 18:34:02.0872 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys 2010/09/06 18:34:02.0934 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys 2010/09/06 18:34:03.0044 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 2010/09/06 18:34:03.0184 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys 2010/09/06 18:34:03.0247 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys 2010/09/06 18:34:03.0356 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys 2010/09/06 18:34:03.0403 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys 2010/09/06 18:34:03.0465 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys 2010/09/06 18:34:03.0497 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys 2010/09/06 18:34:03.0747 NAVENG (0953bb24c1e70a99c315f44f15993c17) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\VirusDefs\20100906.024\NAVENG.SYS 2010/09/06 18:34:03.0825 NAVEX15 (3ddb0bef60b65df6b110c23e17cd67dc) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\VirusDefs\20100906.024\NAVEX15.SYS 2010/09/06 18:34:04.0012 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys 2010/09/06 18:34:04.0200 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys 2010/09/06 18:34:04.0262 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys 2010/09/06 18:34:04.0325 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys 2010/09/06 18:34:04.0372 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys 2010/09/06 18:34:04.0497 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys 2010/09/06 18:34:04.0622 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys 2010/09/06 18:34:04.0684 Netdevio (1265eb253ed4ebe4acb3bd5f548ff796) C:\WINDOWS\system32\DRIVERS\netdevio.sys 2010/09/06 18:34:04.0794 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys 2010/09/06 18:34:04.0841 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys 2010/09/06 18:34:04.0919 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys 2010/09/06 18:34:04.0966 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys 2010/09/06 18:34:05.0028 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys 2010/09/06 18:34:05.0059 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys 2010/09/06 18:34:05.0091 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys 2010/09/06 18:34:05.0184 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys 2010/09/06 18:34:05.0356 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys 2010/09/06 18:34:05.0512 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys 2010/09/06 18:34:05.0622 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys 2010/09/06 18:34:05.0716 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys 2010/09/06 18:34:05.0747 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys 2010/09/06 18:34:06.0013 Pfc (444f122e68db44c0589227781f3c8b3f) C:\WINDOWS\system32\drivers\pfc.sys 2010/09/06 18:34:06.0059 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys 2010/09/06 18:34:06.0091 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys 2010/09/06 18:34:06.0122 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys 2010/09/06 18:34:06.0169 PxHelp20 (183ef96bcc2ec3d5294cb2c2c0ecbcd1) C:\WINDOWS\system32\Drivers\PxHelp20.sys 2010/09/06 18:34:06.0356 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys 2010/09/06 18:34:06.0419 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 2010/09/06 18:34:06.0544 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys 2010/09/06 18:34:06.0669 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys 2010/09/06 18:34:06.0747 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys 2010/09/06 18:34:06.0794 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys 2010/09/06 18:34:06.0825 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys 2010/09/06 18:34:06.0903 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys 2010/09/06 18:34:06.0981 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys 2010/09/06 18:34:07.0075 RTL8023xp (8e34400ffc7d647946d9c820678775af) C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys 2010/09/06 18:34:07.0153 rtl8139 (d507c1400284176573224903819ffda3) C:\WINDOWS\system32\DRIVERS\RTL8139.SYS 2010/09/06 18:34:07.0341 SASDIFSV (a3281aec37e0720a2bc28034c2df2a56) C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 2010/09/06 18:34:07.0403 SASKUTIL (61db0d0756a99506207fd724e3692b25) C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 2010/09/06 18:34:07.0700 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys 2010/09/06 18:34:07.0794 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\drivers\Serial.sys 2010/09/06 18:34:07.0919 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys 2010/09/06 18:34:08.0060 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys 2010/09/06 18:34:08.0122 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys 2010/09/06 18:34:08.0231 SRTSP (ec5c3c6260f4019b03dfaa03ec8cbf6a) C:\WINDOWS\System32\Drivers\NIS\1107000.00C\SRTSP.SYS 2010/09/06 18:34:08.0481 SRTSPX (55d5c37ed41231e3ac2063d16df50840) C:\WINDOWS\system32\drivers\NIS\1107000.00C\SRTSPX.SYS 2010/09/06 18:34:08.0653 Srv (da852e3e0bf1cea75d756f9866241e57) C:\WINDOWS\system32\DRIVERS\srv.sys 2010/09/06 18:34:08.0825 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys 2010/09/06 18:34:08.0872 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys 2010/09/06 18:34:09.0028 SymDS (56890bf9d9204b93042089d4b45ae671) C:\WINDOWS\system32\drivers\NIS\1107000.00C\SYMDS.SYS 2010/09/06 18:34:09.0231 SymEFA (1c91df5188150510a6f0cf78f7d94b69) C:\WINDOWS\system32\drivers\NIS\1107000.00C\SYMEFA.SYS 2010/09/06 18:34:09.0388 SymEvent (961b48b86f94d4cc8ceb483f8aa89374) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 2010/09/06 18:34:09.0591 SymIRON (dc80fbf0a348e54853ef82eed4e11e35) C:\WINDOWS\system32\drivers\NIS\1107000.00C\Ironx86.SYS 2010/09/06 18:34:09.0716 SYMTDI (41aad61f87ca8e3b5d0f7fe7fba0797d) C:\WINDOWS\System32\Drivers\NIS\1107000.00C\SYMTDI.SYS 2010/09/06 18:34:09.0935 SynTP (a6cc8c28d5aad4179ef32f05bed55e91) C:\WINDOWS\system32\DRIVERS\SynTP.sys 2010/09/06 18:34:10.0106 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys 2010/09/06 18:34:10.0232 tbiosdrv (7147b0575bcc93a6ab7d5c90f47c0b9f) C:\WINDOWS\system32\DRIVERS\tbiosdrv.sys 2010/09/06 18:34:10.0419 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys 2010/09/06 18:34:10.0560 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys 2010/09/06 18:34:10.0747 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys 2010/09/06 18:34:10.0935 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys 2010/09/06 18:34:11.0028 TVALD (676db15ddf2e0ff6ec03068dea428b8b) C:\WINDOWS\system32\DRIVERS\NBSMI.sys 2010/09/06 18:34:11.0075 Tvs (568dccff5d0f2be99cb04a49a70a63d4) C:\WINDOWS\system32\DRIVERS\Tvs.sys 2010/09/06 18:34:11.0122 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys 2010/09/06 18:34:11.0263 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys 2010/09/06 18:34:11.0388 usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys 2010/09/06 18:34:11.0685 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys 2010/09/06 18:34:11.0810 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys 2010/09/06 18:34:11.0872 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys 2010/09/06 18:34:11.0919 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys 2010/09/06 18:34:11.0982 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys 2010/09/06 18:34:12.0028 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys 2010/09/06 18:34:12.0075 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 2010/09/06 18:34:12.0122 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys 2010/09/06 18:34:12.0200 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys 2010/09/06 18:34:12.0310 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys 2010/09/06 18:34:12.0497 wanatw (0a716c08cb13c3a8f4f51e882dbf7416) C:\WINDOWS\system32\DRIVERS\wanatw4.sys 2010/09/06 18:34:12.0669 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys 2010/09/06 18:34:12.0794 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys 2010/09/06 18:34:12.0904 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys 2010/09/06 18:34:12.0966 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys 2010/09/06 18:34:13.0029 ================================================================================ 2010/09/06 18:34:13.0029 Scan finished 2010/09/06 18:34:13.0029 ================================================================================ How's your computer running now? Any problems?It is running great. No problems that I can detect. Thank you so much for your help. I could never have done this without you. Are we finished? Any more instructions? We should do some cleanup. * Click START then RUN - Vista users press the Windows Key and the R keys for the Run box. * Now type Combofix /uninstall in the runbox * Make sure there's a space between Combofix and /Uninstall * Then hit Enter * The above procedure will: * Delete the following: * ComboFix and its associated files and folders. * Reset the clock settings. * Hide file extensions, if required. * Hide System/Hidden files, if required. * Set a new, clean Restore POINT. ************************************ Download OTC by OldTimer and save it to your desktop. 1. Double-click OTC to run it. 2. Click the CleanUp! button. 3. Select Yes when the "Begin cleanup PROCESS?" prompt appears. 4. If you are prompted to Reboot during the cleanup, select Yes 5. OTC should delete itself once it finishes, if not delete it yourself. *********************************** Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC** will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. *********************************** Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during INSTALLATION "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. ************************************* Use the Secunia Software Inspector to check for out of date software. •Click Start Now •Check the box next to Enable thorough system inspection. •Click Start** •Allow the scan to finish and scroll down to SEE if any updates are needed. •Update anything listed. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! I do have the firewall that comes with Norton Internet Security 2010 and had planned to use it but it may have been disabled to run one of the scans you recommended. Will the NIS firewall protect this computer OK or would one of the free ones you recommend do a better job?Yes, NIS will protect you. It's considered a third-party firewall but you will have to make sure that it's kept up-to-date.

Solve : Cannot delete registry entries or change permissions in Windows XP?

Answer»

I do not have the OS disk for this computer. I have my own OS disk for a Dell computer that has the XP Media Center Edition, but I don't know if it work for what you have planned. The owner of this laptop is a teenage boy (can't you tell?), the son of a friend of mine. He has misplaced the OS disk and they are supposed to be looking for it this weekend.OK I am back. I ran the ESET scan and the log is below:

C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\_jcheabgh_.sys.zip   Win32/BHO.EXT trojan
C:\TDSSKiller_Quarantine\22.08.2010_14.57.34\susp0000\svc0000\tsk0000.dta   a variant of Win32/Bubnix.AZ trojan
C:\TDSSKiller_Quarantine\23.08.2010_09.26.49\susp0000\svc0000\tsk0000.dta   a variant of Win32/Bubnix.AZ trojan
Please download TDSSKiller from here and save it to your Desktop.

Doubleclick TDSSKiller.exe to run the tool
Click the Start Scan button (If prompted with a "hidden service warning" do go ahead and delete it.)
After the scan has finished, click the Close button
Click the Report button and copy/paste the contents of it into your NEXT reply
Note:It will also create a log in the C:\ directory.

Here is the TDSS log:

2010/09/06 18:33:32.0557   TDSS rootkit removing tool 2.4.2.0 Sep 3 2010 10:26:06
2010/09/06 18:33:32.0557   ================================================================================
2010/09/06 18:33:32.0557   SystemInfo:
2010/09/06 18:33:32.0557
2010/09/06 18:33:32.0557   OS Version: 5.1.2600 ServicePack: 3.0
2010/09/06 18:33:32.0557   Product type: Workstation
2010/09/06 18:33:32.0557   ComputerName: CHASEDOTY
2010/09/06 18:33:32.0557   UserName: chase
2010/09/06 18:33:32.0557   Windows directory: C:\WINDOWS
2010/09/06 18:33:32.0557   System windows directory: C:\WINDOWS
2010/09/06 18:33:32.0557   Processor architecture: Intel x86
2010/09/06 18:33:32.0557   Number of processors: 1
2010/09/06 18:33:32.0557   Page size: 0x1000
2010/09/06 18:33:32.0557   Boot type: Normal boot
2010/09/06 18:33:32.0557   ================================================================================
2010/09/06 18:33:37.0526   Initialize success
2010/09/06 18:33:51.0574   ================================================================================
2010/09/06 18:33:51.0574   Scan started
2010/09/06 18:33:51.0574   Mode: Manual;
2010/09/06 18:33:51.0574   ================================================================================
2010/09/06 18:33:52.0402   ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2010/09/06 18:33:52.0465   ACPIEC (a19857c810444c1ae0c1eaae1ae3801d) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys
2010/09/06 18:33:52.0559   aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2010/09/06 18:33:52.0637   AegisP (accd563bf09c4659b54143fde633b57d) C:\WINDOWS\system32\DRIVERS\AegisP.sys
2010/09/06 18:33:52.0918   AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2010/09/06 18:33:53.0059   AgereSoftModem (c41a5740468d0b9cb46e6390a0e15ce3) C:\WINDOWS\system32\DRIVERS\AGRSM.sys
2010/09/06 18:33:53.0731   AR5211 (3d769924a07c00f5bb4b890f3934cd1e) C:\WINDOWS\system32\DRIVERS\ar5211.sys
2010/09/06 18:33:53.0809   Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2010/09/06 18:33:53.0949   ASCTRM (d880831279ed91f9a4190a2db9539ea9) C:\WINDOWS\system32\drivers\ASCTRM.sys
2010/09/06 18:33:54.0059   AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2010/09/06 18:33:54.0121   atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2010/09/06 18:33:54.0277   ati2mtag (221f0a33229cce7bf2f7640d3bb8845d) C:\WINDOWS\system32\DRIVERS\ati2mtag.sys
2010/09/06 18:33:54.0512   Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2010/09/06 18:33:54.0746   audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2010/09/06 18:33:54.0809   Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2010/09/06 18:33:55.0028   BHDrvx86 (8f6d9ce8af24f09de6b020b2c09e27d9) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\BASHDefs\20100810.004\BHDrvx86.sys
2010/09/06 18:33:55.0418   cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2010/09/06 18:33:55.0496   ccHP (e941e709847fa00e0dd6d58d2b8fb5e1) C:\WINDOWS\system32\drivers\NIS\1107000.00C\ccHPx86.sys
2010/09/06 18:33:55.0621   Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2010/09/06 18:33:55.0699   Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2010/09/06 18:33:55.0762   Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2010/09/06 18:33:55.0887   CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
2010/09/06 18:33:55.0965   Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
2010/09/06 18:33:56.0121   Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2010/09/06 18:33:56.0199   DLABOIOM (ee4325becef51b8c32b4329097e4f301) C:\WINDOWS\system32\DLA\DLABOIOM.SYS
2010/09/06 18:33:56.0449   DLACDBHM (d979bebcf7edcc9c9ee1857d1a68c67b) C:\WINDOWS\system32\Drivers\DLACDBHM.SYS
2010/09/06 18:33:56.0528   DLADResN (1e6c6597833a04c2157be7b39ea92ce1) C:\WINDOWS\system32\DLA\DLADResN.SYS
2010/09/06 18:33:56.0559   DLAIFS_M (752376e109a090970bfa9722f0f40b03) C:\WINDOWS\system32\DLA\DLAIFS_M.SYS
2010/09/06 18:33:56.0590   DLAOPIOM (62ee7902e74b90bf1ccc4643fc6c07a7) C:\WINDOWS\system32\DLA\DLAOPIOM.SYS
2010/09/06 18:33:56.0621   DLAPoolM (5c220124c5afeaee84a9bb89d685c17b) C:\WINDOWS\system32\DLA\DLAPoolM.SYS
2010/09/06 18:33:56.0653   DLARTL_N (7ee0852ae8907689df25049dcd2342e8) C:\WINDOWS\system32\Drivers\DLARTL_N.SYS
2010/09/06 18:33:56.0684   DLAUDFAM (4ebb78d9bbf072119363b35b9b3e518f) C:\WINDOWS\system32\DLA\DLAUDFAM.SYS
2010/09/06 18:33:56.0731   DLAUDF_M (333b770e52d2cea7bd86391120466e43) C:\WINDOWS\system32\DLA\DLAUDF_M.SYS
2010/09/06 18:33:56.0840   dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2010/09/06 18:33:56.0965   dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2010/09/06 18:33:57.0028   dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2010/09/06 18:33:57.0168   DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2010/09/06 18:33:57.0356   drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2010/09/06 18:33:57.0387   DRVMCDB (fd0f95981fef9073659d8ec58e40aa3c) C:\WINDOWS\system32\Drivers\DRVMCDB.SYS
2010/09/06 18:33:57.0418   DRVNDDM (b4869d320428cdc5ec4d7f5e808e99b5) C:\WINDOWS\system32\Drivers\DRVNDDM.SYS
2010/09/06 18:33:57.0606   eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
2010/09/06 18:33:57.0731   EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
2010/09/06 18:33:57.0887   esgiguard (051a2e2a75adb6d1c5c27e940fdabcba) C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys
2010/09/06 18:33:58.0184   Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2010/09/06 18:33:58.0278   Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
2010/09/06 18:33:58.0309   Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2010/09/06 18:33:58.0371   Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2010/09/06 18:33:58.0450   FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2010/09/06 18:33:58.0512   Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2010/09/06 18:33:58.0543   Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2010/09/06 18:33:58.0653   GEARAspiWDM (4ac51459805264affd5f6fdfb9d9235f) C:\WINDOWS\system32\Drivers\GEARAspiWDM.sys
2010/09/06 18:33:58.0840   Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2010/09/06 18:33:58.0965   HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2010/09/06 18:33:59.0121   HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2010/09/06 18:33:59.0325   HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2010/09/06 18:33:59.0606   i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2010/09/06 18:33:59.0887   IDSxpx86 (231c3f6d5c520e99924e1e37401a90c4) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\IPSDefs\20100906.001\IDSxpx86.sys
2010/09/06 18:34:00.0200   Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2010/09/06 18:34:00.0575   IntcAzAudAddService (7c09d605fcae64e3cb11ebf90fb1e3a1) C:\WINDOWS\system32\drivers\RtkHDAud.sys
2010/09/06 18:34:00.0950   intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2010/09/06 18:34:00.0997   Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2010/09/06 18:34:01.0090   IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2010/09/06 18:34:01.0184   IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2010/09/06 18:34:01.0387   IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2010/09/06 18:34:01.0434   IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2010/09/06 18:34:01.0481   IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2010/09/06 18:34:01.0544   isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2010/09/06 18:34:01.0622   Iviaspi (f59c3569a2f2c464bb78cb1bdcdca55e) C:\WINDOWS\system32\drivers\iviaspi.sys
2010/09/06 18:34:01.0669   Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2010/09/06 18:34:01.0731   kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2010/09/06 18:34:01.0887   KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2010/09/06 18:34:02.0122   Lavasoft Kernexplorer (32da3fde01f1bb080c2e69521dd8881e) C:\Program Files\Lavasoft\Ad-Aware\KernExplorer.sys
2010/09/06 18:34:02.0278   Lbd (b7c19ec8b0dd7efa58ad41ffeb8b8cda) C:\WINDOWS\system32\DRIVERS\Lbd.sys
2010/09/06 18:34:02.0403   meiudf (7efac183a25b30fb5d64cc9d484b1eb6) C:\WINDOWS\system32\Drivers\meiudf.sys
2010/09/06 18:34:02.0450   MHNDRV (7f2f1d2815a6449d346fcccbc569fbd6) C:\WINDOWS\system32\DRIVERS\mhndrv.sys
2010/09/06 18:34:02.0590   mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2010/09/06 18:34:02.0669   Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2010/09/06 18:34:02.0715   Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/09/06 18:34:02.0794   mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2010/09/06 18:34:02.0872   MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2010/09/06 18:34:02.0934   MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2010/09/06 18:34:03.0044   MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2010/09/06 18:34:03.0184   Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2010/09/06 18:34:03.0247   MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2010/09/06 18:34:03.0356   MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2010/09/06 18:34:03.0403   MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2010/09/06 18:34:03.0465   mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2010/09/06 18:34:03.0497   Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2010/09/06 18:34:03.0747   NAVENG (0953bb24c1e70a99c315f44f15993c17) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\VirusDefs\20100906.024\NAVENG.SYS
2010/09/06 18:34:03.0825   NAVEX15 (3ddb0bef60b65df6b110c23e17cd67dc) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\VirusDefs\20100906.024\NAVEX15.SYS
2010/09/06 18:34:04.0012   NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2010/09/06 18:34:04.0200   NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2010/09/06 18:34:04.0262   Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2010/09/06 18:34:04.0325   NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2010/09/06 18:34:04.0372   NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2010/09/06 18:34:04.0497   NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2010/09/06 18:34:04.0622   NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2010/09/06 18:34:04.0684   Netdevio (1265eb253ed4ebe4acb3bd5f548ff796) C:\WINDOWS\system32\DRIVERS\netdevio.sys
2010/09/06 18:34:04.0794   NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2010/09/06 18:34:04.0841   Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2010/09/06 18:34:04.0919   Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2010/09/06 18:34:04.0966   Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2010/09/06 18:34:05.0028   NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2010/09/06 18:34:05.0059   NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2010/09/06 18:34:05.0091   ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2010/09/06 18:34:05.0184   Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys
2010/09/06 18:34:05.0356   PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2010/09/06 18:34:05.0512   ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2010/09/06 18:34:05.0622   PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2010/09/06 18:34:05.0716   PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2010/09/06 18:34:05.0747   Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys
2010/09/06 18:34:06.0013   Pfc (444f122e68db44c0589227781f3c8b3f) C:\WINDOWS\system32\drivers\pfc.sys
2010/09/06 18:34:06.0059   PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2010/09/06 18:34:06.0091   PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2010/09/06 18:34:06.0122   Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2010/09/06 18:34:06.0169   PxHelp20 (183ef96bcc2ec3d5294cb2c2c0ecbcd1) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2010/09/06 18:34:06.0356   RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2010/09/06 18:34:06.0419   Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2010/09/06 18:34:06.0544   RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2010/09/06 18:34:06.0669   Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2010/09/06 18:34:06.0747   Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2010/09/06 18:34:06.0794   RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2010/09/06 18:34:06.0825   rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2010/09/06 18:34:06.0903   RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2010/09/06 18:34:06.0981   redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2010/09/06 18:34:07.0075   RTL8023xp (8e34400ffc7d647946d9c820678775af) C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys
2010/09/06 18:34:07.0153   rtl8139 (d507c1400284176573224903819ffda3) C:\WINDOWS\system32\DRIVERS\RTL8139.SYS
2010/09/06 18:34:07.0341   SASDIFSV (a3281aec37e0720a2bc28034c2df2a56) C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
2010/09/06 18:34:07.0403   SASKUTIL (61db0d0756a99506207fd724e3692b25) C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
2010/09/06 18:34:07.0700   Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2010/09/06 18:34:07.0794   Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\drivers\Serial.sys
2010/09/06 18:34:07.0919   Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2010/09/06 18:34:08.0060   splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2010/09/06 18:34:08.0122   sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2010/09/06 18:34:08.0231   SRTSP (ec5c3c6260f4019b03dfaa03ec8cbf6a) C:\WINDOWS\System32\Drivers\NIS\1107000.00C\SRTSP.SYS
2010/09/06 18:34:08.0481   SRTSPX (55d5c37ed41231e3ac2063d16df50840) C:\WINDOWS\system32\drivers\NIS\1107000.00C\SRTSPX.SYS
2010/09/06 18:34:08.0653   Srv (da852e3e0bf1cea75d756f9866241e57) C:\WINDOWS\system32\DRIVERS\srv.sys
2010/09/06 18:34:08.0825   swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2010/09/06 18:34:08.0872   swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2010/09/06 18:34:09.0028   SymDS (56890bf9d9204b93042089d4b45ae671) C:\WINDOWS\system32\drivers\NIS\1107000.00C\SYMDS.SYS
2010/09/06 18:34:09.0231   SymEFA (1c91df5188150510a6f0cf78f7d94b69) C:\WINDOWS\system32\drivers\NIS\1107000.00C\SYMEFA.SYS
2010/09/06 18:34:09.0388   SymEvent (961b48b86f94d4cc8ceb483f8aa89374) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
2010/09/06 18:34:09.0591   SymIRON (dc80fbf0a348e54853ef82eed4e11e35) C:\WINDOWS\system32\drivers\NIS\1107000.00C\Ironx86.SYS
2010/09/06 18:34:09.0716   SYMTDI (41aad61f87ca8e3b5d0f7fe7fba0797d) C:\WINDOWS\System32\Drivers\NIS\1107000.00C\SYMTDI.SYS
2010/09/06 18:34:09.0935   SynTP (a6cc8c28d5aad4179ef32f05bed55e91) C:\WINDOWS\system32\DRIVERS\SynTP.sys
2010/09/06 18:34:10.0106   sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2010/09/06 18:34:10.0232   tbiosdrv (7147b0575bcc93a6ab7d5c90f47c0b9f) C:\WINDOWS\system32\DRIVERS\tbiosdrv.sys
2010/09/06 18:34:10.0419   Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2010/09/06 18:34:10.0560   TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2010/09/06 18:34:10.0747   TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2010/09/06 18:34:10.0935   TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2010/09/06 18:34:11.0028   TVALD (676db15ddf2e0ff6ec03068dea428b8b) C:\WINDOWS\system32\DRIVERS\NBSMI.sys
2010/09/06 18:34:11.0075   Tvs (568dccff5d0f2be99cb04a49a70a63d4) C:\WINDOWS\system32\DRIVERS\Tvs.sys
2010/09/06 18:34:11.0122   Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2010/09/06 18:34:11.0263   Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2010/09/06 18:34:11.0388   usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys
2010/09/06 18:34:11.0685   usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2010/09/06 18:34:11.0810   usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2010/09/06 18:34:11.0872   usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2010/09/06 18:34:11.0919   usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2010/09/06 18:34:11.0982   usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2010/09/06 18:34:12.0028   usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2010/09/06 18:34:12.0075   USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2010/09/06 18:34:12.0122   VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2010/09/06 18:34:12.0200   VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2010/09/06 18:34:12.0310   Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2010/09/06 18:34:12.0497   wanatw (0a716c08cb13c3a8f4f51e882dbf7416) C:\WINDOWS\system32\DRIVERS\wanatw4.sys
2010/09/06 18:34:12.0669   wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2010/09/06 18:34:12.0794   WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys
2010/09/06 18:34:12.0904   WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2010/09/06 18:34:12.0966   WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2010/09/06 18:34:13.0029   ================================================================================
2010/09/06 18:34:13.0029   Scan finished
2010/09/06 18:34:13.0029   ================================================================================
How's your computer running now? Any problems?It is running great. No problems that I can detect. Thank you so much for your help. I could never have done this without you. Are we finished? Any more instructions? We should do some cleanup.

* Click START then RUN - Vista users press the Windows Key and the R keys for the Run box.
* Now type Combofix /uninstall in the runbox
* Make sure there's a space between Combofix and /Uninstall
* Then hit Enter

* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore POINT.
**************************************
Download OTC by OldTimer and save it to your desktop.

1. Double-click OTC to run it.
2. Click the CleanUp! button.
3. Select Yes when the "Begin cleanup PROCESS?" prompt appears.
4. If you are prompted to Reboot during the cleanup, select Yes
5. OTC should delete itself once it finishes, if not delete it yourself.

***************************************
Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

*************************************
Looking over your log it seems you don't have any evidence of a third party firewall.

Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors.

Remember only install ONE firewall

1) Comodo Personal Firewall (Uncheck during INSTALLATION "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one)
2) Online Armor
3) Agnitum Outpost
4) PC Tools Firewall Plus

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
*****************************************
Use the Secunia Software Inspector to check for out of date software.

•Click Start Now

•Check the box next to Enable thorough system inspection.

•Click Start

•Allow the scan to finish and scroll down to SEE if any updates are needed.
•Update anything listed.
.
----------

Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!
I do have the firewall that comes with Norton Internet Security 2010 and had planned to use it but it may have been disabled to run one of the scans you recommended. Will the NIS firewall protect this computer OK or would one of the free ones you recommend do a better job?Yes, NIS will protect you. It's considered a third-party firewall but you will have to make sure that it's kept up-to-date.

Solve : Cannot delete registry entries or change permissions in Windows XP?

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