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Solve : Cannot get pad scroll bar to work on HP Pavillion dv6?

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My daughter has an HP Pavillion dv6. I borrowed it the other day and plugged in a logitek thumb wheel, as I do not like to use the built in pad. Later, when I returned it, the scroll bar on the pad would not work. I have TRIED reloading the driver software via the device manager. Still no luck. The pad itself works as a pointing device. Does anyone know how to reactivae the scrolling ability of the pad? Thanks for looking, JIM Hmmm, no rsponse. Well it isn't a serious problem and there must be a simple solution. Guess I'll poke aaround ELSEWHERE. Maybe I'll try the HP forum. Haven't had much luck with them in the past. Many laptops have a hotkey assigned to the touchpad functions...
Perhaps she pushed 1 by mistake...
HP support ...or the Manual is indeed a good place to start.
Sorry for the lack of responses.Control Panel--Mouse Properties--Synaptics Tab--Synaptics Lux Pad--SettingsOK guys, thanks for the comeback. I found a list of all Hotkeys for Windows 7 but could not find one for the HP Pavilion dv6 or the Synaptics driver. One thing that I did do, however, when I was cleaning up her machine I got rid of every thing that hinted of NORTON. ( I'm prejudiced)

Quote from: Computer_Commando on August 15, 2011, 03:11:00 PM

Control Panel--Mouse Properties--Synaptics Tab--Synaptics Lux Pad--Settings
Going to the control panel > mouse gets me the message that "unable to connect to the Synaptics Pointing device Driver" because I have installed another PS/2 pointing device. Even though I have REMOVED the other divice and the device manager does not show that it exists ... It says I must unistall the synaptics driver (which I am afraid to do as I will have no means of pointing control) and reinstall the driver for my external device.

Further more, earlier, when I was able to call up mouse properties, there was NO Synaptics tab etc. .....
When I ran system restore and it did a check on files that would be changed, it indicated that it would reinstall driver 15.0.17.4. I downloaded it tried to install that driver unsuccessfully...It merely said that I already had the updated driver installed.. I'm at a loss..I have lately learned that Synaptics refers to the thing Im talking about as a "VIRTUAL WHEEL".. I think that I FINALLY got the right driver loaded. Everything about the pad works now EXCEPT the "virtual wheel" and I think that you are right about it being a hot key.
Thank you guys so much for your help. I was about to give up but your suggestions led me to an area where I could keep trying. Keep up the good work. You are much appreciated, JIM


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