Hello,

My CD/DVD drive has stopped WORKING. This is a new hard drive and a new CD/DVD. I loaded Windows XP did all the updates and all of the sudden my CD drive stopped working. I have tried to updated the driver its say it can not and I have tried to uninstall and REINSTALL  and its says it was unable to install properly. Please help. I bought a new hard driver and CD drive because this was happening on the OLD ones. I ended up frying my hard drive by messing around with this, and now its back!! I think it may have something to do with a Windows Update as I have done nothing ELSE to my computer!

Thank you for you help in advance,
AbbeyBy not working, what do you mean exactly?
Does it show in Windows Explorer, Device Manager?I mean it will not work (not sure how else to explain that) and it shows an error in device manager. (error code 39)

Anyway, I called Sony technical support (that is the maker of my cd drive) they gave me this link to download and the problem is now FIXED:  http://www.brothersoft.com/roxio-zap-download-36862.html

Thought I would share so if anyone else had this problem maybe it would help them.Good news