Hello,

I am trying to back up files on my laptop, onto CD. I have previously done this by copying the required files to the CD drive and then choosing the 'Write files to CD' OPTION in explorer. However, when selecting this option the wizard keeps saying that I have not inserted a CD. I am using standard blank CD-Rs and have not had such a problem before. The drive will play CDs as normal.

I have noticed that under properties of a CD my computer is reporting Used space as 0% and available space as 0%.

Please help!!Try a few different new blank CD-R's until one is recognized. These drives are notoriously picky about CD writing. Thanks, but I've already tried this, even with CD-RW which the drive should take as well and still no luck!It's probably not this but, just in CASE, in Control Panel go to Device Manager, select the appropriate drive and select update driver. You could also "UNinstall the current driver," shut down, RESTART and the driver will reinstall itself.

Also try opening two windows: 1) The drive with the CD-R and 2) the file location(s). Drag & drop the file(s) into the drive window. It's will either work or you'll get an error message which "might" offer a clue to the problem. have you previously wrote to these cd's then deleted the things which were on it? i did that before, and my drive did not like it. i had the same problem as you, however one thing different, is that other cd's worked in it.....How old is the drive itself? Has it had a lot of use? Still under warranty perhaps? Usually the burning fails before the READING ability if it is a hardware issue.