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Solve : CD-ROM drive tray will not stay shut?

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I've got a Hewlett Packard Pavilion 7285 200mhz PC in our basement, with Windows 95 and MS-DOS. It's got a Sound Blaster PCI sound card, and I don't know what video card it has (probably just a generic one, as it has no 3D accelerator). The computer has not been connected to the internet in years, and was bought in 1997. The only way it can connect to the internet is through dialup. I'm trying to troubleshoot the CD-ROM drive, since that's the main problem with the PC. It's a 8X speed drive, and it's got a problem with the tray. When I boot up the PC, the tray opens automatically and stays open. Almost every time I close the tray, either by pressing the button or pushing the tray in, the light comes on and the tray opens again without closing. The drive even does this when I insert a CD, and sometimes even when it's in the middle of reading the disc too. What I think I have is a hardware problem. Can anybody help me here? I'd like to get that drive to behave.I had this problem before
It was the virus that causing this problem to my computer
Try some virus scan and spyware scanI would just replace the drive. It is elderly. Well, I don't know what options I have. I'll have to find out the make and model number of the drive. I can't replace it with just any drive with a similar speed. The computer's cover has a different shape than most PCs might have. The drawer of the CD-ROM drive has tendencies to stick out a little past the drive's bay, and goes into a slot in the front cover that is perfectly shaped to hold the tray and the button that opens it. Could there be a jumper problem? For three years, the drive had been functioning properly, but after Windows had to be re-installed, it started malfunctioning.

No, Elixir, it can't be a virus or malware, at least I don't think. But the computer has problems locking up when I exit out of MS-DOS programs to Windows, and that needs fixing bad. The system boots up and shuts down at a fast speed though. I don't have a lot of programs installed on it, either.

GX1_Man, I'm going to need to connect that old PC to the internet via dialup and get a registry cleaner. Which one would be recommended? Of course, I'll need to find AOL 4.0 or 5.0 before attempting that. That'll require me to use the CD-ROM drive, unfortunately. Sometimes it behaves, so I might get a chance to deal with it. Not today though, as I've got a lot of homework (I'm in college).Quote

Well, I don't know what options I have. I'll have to find out the make and model number of the drive. I can't replace it with just any drive with a similar speed. The computer's cover has a different shape than most PCs might have. The drawer of the CD-ROM drive has tendencies to stick out a little past the drive's bay, and goes into a slot in the front cover that is perfectly shaped to hold the tray and the button that opens it. Could there be a jumper problem? For three years, the drive had been functioning properly, but after Windows had to be re-installed, it started malfunctioning.


The only jumper problem would be if a jjumper fell off (unlikely) as you describe the machine as sitting and not being worked on in any way.

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it can't be a virus or malware, at least I don't think. But the computer has problems locking up when I exit out of MS-DOS programs to Windows, and that needs fixing bad. The system boots up and shuts down at a fast speed though.

The jury is still out on that.

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GX1_Man, I'm going to need to connect that old PC to the internet via dialup and get a registry cleaner. Which one would be recommended? Of course, I'll need to find AOL 4.0 or 5.0 before attempting that.

Spybot, AdAware, AVG Free Antivirus and CCleaner (google for them) are all you should need.

I would be interested in seeing a picture of the machine and the CD. It sounds interesting. If you have any way to POST them, please do so. By the way theat is a Goldstar 8x CDROM. That was quite a machine in it's day. It listeed at $2399.00 and had a Pentium 200 and 32 meg of RAM.

http://www.winmag.com/library/1997/0101/winla118.htm

I wouldn't spend too much trying to fix it up, but it should still run Win95 quite nicely. Do you still have the original CD's?Yep, I still have the CDs. Thanks for the help in identifying the maker of the CD-ROM drive. This will enable me to narrow my search on eBay if I want to look for it. In fact, I'm going to do a search right now.Please keep us posted! Speaking of eBay.... This afternoon I went on eBay and searched "Goldstar 8X", and found such a drive. I asked the seller if it would be useable in an HP Pavilion 7285 PC, and he told me that it's compatible, so I went onto the auction page and purchased the item and instantly PAID for it through Paypal. The price of the drive was $0.99, since he said it was untested. He pulled it out of a server. Would it be possible to remove the front panel of the drive if I need to? I might need to do that to get it to fit in the HP Pavilion. I'm gonig to check both that CDROM drive and the old one to make sure the model numbers match.Sorry about the double post (I will endeavor to not do so again). Remember when you asked me to PROVIDE a picture of the PC? Here it is (1600 x 1200):

http://members.aol.com/rdm6190/HP_Pavilion_7285.jpg

GX1_Man, do you think that the CDROM drive I purchased on eBay will fit in this system? Would there be anything I'd need to do to get it to?
After looking at the picture, i suspect that when the front of the case is removed that either:

1) It will fit just fine and the case just obscures the front of the drive. It's really just a normal drive.

or

2) at the worst case the front panel of the CDROM drive could be removed


Some desktops use the small laptop style CDROMS, but these are the ultra small profile ones. I predict no problems with this repair.
DarthMaul maby is not the virus for your computer that is causing the problem but i tell what actually happen to my computer.
Some of my friend got this virus thing from a joke site, man it did anoyed me, normally i have my computer in a dangerous situation all the time like:
This is what i use to protect my computer and still doing it now
I use ewido and use the online PROTECTION
As i have AOL (i know is crap but is good in some cases) it has spyware protection thing on it so i use that to protect me from spyware
No firewall turn on for 2 years running
No virus software
And that about it but i havent encounter a problem with virus and anythings els yet.
But last year december one of my friend send this thing which is a virus, he send it through an AOL email.
I know him quite a long time now so i trust it in openning the email. 2 minute later the CD starts poping out an fake error start displaying,

Major Error frTRF
code: 0010011011011011010100101_____ect
System is broken please shutdown imedately or contact the manufacture

I was sh**ing my self till he PHONE me and said that it was only a joke virus ha ha ha ah

What a pr***

So i thought you might of have the same thingNope. I don't have that problem, Elixir, and never will. I don't get any error messages when my CD tray pops open. It's obviously a hardware problem. That is, the CD-ROM drive has got a short. I'm sure there's other things that can cause a CD-ROM drive to pop open as you described. A virus would be the most common case, but the worst case is always a short in the drive itself.


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