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Solve : CD-RW Cannot Read after it Burns?

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My office purchased an emachine with a no name burner. I have no problem reading music CD's. I have backed up files on a new CD-RW and the files are present when I go to My Computer. When I attempt to read those files I get an error "No CD in E: drive". I have unistalled in Device Mgr. and rebooted. Windows recognized the new hardware and loaded generic drivers. I reburned and I have the same error. Tech support went as far as telling me to re-formate my hard drive??? In my opinion, they should install better hardware. Disk manager recongnizes the drive as E: and there are no obvious conflicts::::Any Thoughts?Have you tried a different brand of CD-RW?toda1Thanks Raptor...I've tried three different labels to no avail...I can't understand why it can't read its own burn?
I have even tried different software other than Microsoft system package...Can it read other CDs?What program was used to burn data to disk!I first used Microsoft that comes with XP Pro...when the device couldn't read I thought it was missing a DLL file as opposed to a driver which it would have poped up a missing driver message....I down loaded CD Burner XP Pro 3~an online freebie. It doesn't have a problem reading disks I load, except when I "burn" using the drive...I continually receive the same message using both burn programs. Files are recorded on the disk...I tried the disk on my home computer and received the same message. no disk is in E--drive cannot read...The files are there...but the drive doesn't recognize them...I did burn files at home and brought them to the office and the drive "could" read them. Emachines has been no help at all...I requested a replacemment drive with credit card info and a month later no response. Quote

when the device couldn't read I thought it was missing a DLL file as opposed to a driver which it would have poped up a missing driver message


What DLL file is missing? Quote
... Emachines has been no help at all...I requested a replacemment drive with credit card info and a month later no response.

It's mostly likely a bad drive...the Write laser is dead or out of alignment...the Read laser is working.

They've gone from Bad to Worse! Keep after them until they give you a replacement.  Tell them you will file a complaint with the US Federal Trade Commission if they don't HONOR their warranty.  File the complaint ANYWAY, you will probably have a free replacement at your door before you KNOW it.
Thanks All ~ I'm of the same opinion as Computer_Commando...I think the laser is out of aleignment. Cheap parts and no customer service leads to great profits....Raptor:::if I understand dynamic link library files: that's the traffic cop that sends information in a direction to support software and hardware configurations. If an execution driver is missing a popup will let the user know...If the DLL files are corrupted, device manager may indicate that the hardware is working properly with the proper drivers loaded...when in fact " the traffic cop is somewhere eating DONUTS and a few lame drivers slip through the intersection", not being a smart man, I have to use logical perspective to put computer language in common language.
I'm a newbie and I really like this site. Good work ladies and gentlemen Was the data written as data..........whats the make of the drive.And i take it ,your o/s is winxp........Unless you are infected with a VIRUS, spyware, trojan horse or you deliberatly alter DLL files, I doubt they could be damaged? Windows has some protection.Never new this .........please explain......... Quote
Never new this .........please explain.........


Come again?

Pass!


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