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Answer» I was in Messenger this morning because my Grandmother decided that we HAD to fix her printer this WAY. I don't really like diagnosing computer problems over Messenger, especially because I don't like Messenger at all, but I agreed.
Bad idea.
First of all, printers aren't my specialty. I'm not an expert by any means. I can hold my own, but I get uncomfortable doing so. However, I can't just drive down to Salem at the moment; I'm low on gas and need money to that effect. So began the arduous process of fixing the printer that "just worked fine this morning". Took me 30 minutes to figure out something that would have taken me SECONDS in person: The power cable is always coming loose and falling out (how, I have no idea), and because of that, the computer magically couldn't detect any peripherals.
I've decided that diagnosing computer problems via Messenger is like diagnosing brain cancer with a pointy stick.I am unranted at the moment.Strange ain't it ?
Have you looked at new cables?
CablesQuote from: Dilbert on OCTOBER 14, 2007, 08:29:48 PM I've decided that diagnosing computer problems via Messenger is like diagnosing brain cancer with a pointy stick.
That's why XP comes with Remote Assistance. It uses Messenger, but, basically all you have to do is login to their computer and start working with it.
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