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Solve : Computer infected with Trojan.Win32.Blackbird (among others!) - logs attached?

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Heavens know what my husband clicked on to get this on his computer, but now he has the much-feared "Trojan.Win32.Blackbird" icon on his desktop, as well as what seems to be a bunch of other Trojans on his computer.

I followed Step 1 through 6 listed in this forum to try and fix the problem (don't think it is fixed yet), and have posted the requested log files from SuperAntispyware, Malwarebytes and Hijackthis to this message.

Any help would be appreciated. I've kicked my hubby's computer off the internet until this is resolved.

Thanks!

- katheryne


[recovering space - attachment deleted by admin]Welcome to CH.

Please download Combofix by sUBs from one of the below links.
(Try all three if necessary)

Important! Combofix.exe MUST be saved to and ran from the Desktop.
  • Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting Combofix.
  • Important! Temporarily disable your antivirus, script blocking and any antispyware real time protection before performing a scan.
    • Click this link to see a list of security programs that should be disabled and how to disable them.
    • If yours is not listed and you don't know how to disable it, please ask.
  • Warning: Combofix disconnects your computer from the internet. The connection is automatically restored before Combofix completes its run.
  • Double click combofix.exe & follow the prompts.
    • Choose Yes to accept the Disclaimers.[
    • When finished, it will produce a log for you.
    • Post that log in your next reply.
    Warning: Do not mouseclick combofix's window while it is running. That may cause it to stall
    • If Combofix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your computer.
    • Important: Remember to re-enable your antivirus and antispyware before reconnecting to the Internet.
    If needed, see this Combofix tutorial with screenshots that will detail the downloading and running of combofix more thoroughly.

    ----------

    Next post add
    Combofix log    Attached with this reply is the combofix log.

    Also, now the computer is v e r y slow to start up... meaning the desktop comes up, but I can't really click on anything for a few minutes. The SuperAntiSpyware seems to be the culprit since its logo hangs on the computer... possibly not though. Causality vs correlation and all that. It could just be the complete FUBARedness (inventing a word here) of the computer.

    Thank you, thank you, thank you, for your help.

    - katheryne




    [recovering space - attachment deleted by admin]After we get all of the malware gone lets see if things get back to normal.


    Delete these files/folders, as follows:

    1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
    It must be Notepad, not Wordpad.
    • Click Start , then Run
    • Type notepad.exe in the Run Box.
    2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C

    Code: [Select]KillAll::

    Folder::
    C:\Documents and Settings\All Users\Application DATA\wrefyhov

    Registry::
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{BB324F49-82D8-4778-9E25-267724F65061}"=-
    [HKEY_CLASSES_ROOT\clsid\{bb324f49-82d8-4778-9e25-267724f65061}]
    [HKEY_CLASSES_ROOT\mkrndofl.1]
    [HKEY_CLASSES_ROOT\TypeLib\{F0F2A7EE-1699-40E7-934F-03C3A3F8F42D}]
    [HKEY_CLASSES_ROOT\mkrndofl]
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\run]
    "mbJotgwLG7"=-
    3. Go to the Notepad window and click Edit > Paste
    4. Then click File > Save
    5. Name the file CFScript.txt - Save the file to your Desktop
    6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!



    ComboFix will begin to execute, just follow the prompts.
    After reboot (in case it asks to reboot), it will produce a log for you.
    Post that log (Combofix.txt) in your next reply.

    Note: Do not mouseclick combofix's window while it is running. That may cause your system to freeze

    ----------

    Download and install CleanUp!.exe

    Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
    Set the program up as follows:
    • Click Options...
    • Move the arrow to Standard CleanUp!
    • Uncheck the following: (if checked)
      • Delete Newsgroup cache
      • Delete Newsgroup Subscriptions
    • Click OK
    Click the CleanUp! button to start the program. Reboot/logoff when prompted.

    Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!
    If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility

    ----------

    Next post add
    Combofix log

    Let me know how everything is now.Hi there,
    Attached is the most recent ComboFix log.
    - katheryne


    [recovering space - attachment deleted by admin]Looks much better as far as the malware is concerned. Now lets work on the performance issues.

    I see indications of 3 antivirus software installed. Do you primarily use AVG?

    Create An Uninstall List
    • Start HijackThis
    • Click on the Open the Misc Tools section
    • Click on the Open Uninstall Manager button.
    • Click on the Save list button and specify where you would like to save this file and click Save.
      • When you press Save button a notepad will open with the contents of that file.
    • Copy and paste that list in your reply.
    .
    Also let me know how things are now.

    To be almost certain that youve nuked the Virus you should create a restore point first then back up your data and do a complete Reinsall of your whole Operating System by FIRSTLY Re formatting your whole hardrive...this is just so that you dont leave any backdoor connections open to this Trojan/Virus. This is a security must seeing that any data or passwords typed via the interent can still possibly be logged and sent to the hacker. Are you saying we don't know what we are doing?

    Quote
    If you receive advice from someone other than the approved Malware Removal Specialists, you do so at your own risk. We are not responsible if you take potentially inaccurate/harmful advice from someone who is not a designated helper.

    Guidlines

    Jackimo, while a clean install is always the only way to be 100% sure no infection is left, we use tools that analyze every file on a PC to determine if it is clean. Users can be confident in the advice we give. A reinstall isn't necessary in 99.99% of the infected PCs we see. Nor is it as practical as it sounds.
    excuse me, but I also have fallen VICTIM to this same situation.

    and though I have searched the forums and followed advice given to others on the blackbird thing, I don't think my laptop is completely clean and was wondering if you could help me?

    I downloaded everything that katheryne was advised to use and can post the logs for any of them if you'd like me too.

    right now though, my laptop cannot access the internet, and I know for a fact that it is my laptop and not the internet connection itself. also, I have recently downloaded AVG but cannot update it because of that. neither my laptop's wired nor wireless internet work and simply end up as limited or no connection.

    I'd really appreciate the help and thank you in advanced.

    also, I cannot access system restore at all.Please start a new topic and post the logs there.Hi again,

    Here is the uninstall list from HijackThis. I'm really wondering if the problem with the EXTREMELY slow initial response time of the computer is SuperAntiSpyware. It seems like the program is trying to update. But when I click on "install new updates", it does not find any. When I exit the program, the computer seems to snap out of its lethargy.

    Possibly a re-install of SuperAntiSpyware would work? Do I really need to run SuperAntiSpyware in the background anyway if I have AVG installed? (Would either of those programs, btw, have found this trojan and warned me?)

    I'd be perfectly happy to run just one anti-virus program. Whatever you'd recommend would be fine with me.

    - katheryne


    Adobe Flash Player ActiveX
    Adobe Reader 7.0.8
    AOLIcon
    Apple Mobile Device Support
    Apple Software Update
    AVG Free 8.0
    Blue's 123 Time Activities
    CCleaner (remove only)
    CleanUp!
    Conexant D850 56K V.9x DFVc Modem
    Corel Photo Album 6
    Dell CinePlayer
    Dell Digital Jukebox Driver
    Dell Driver Reset Tool
    Dell Game Console
    Dell Support 3.1
    Digital Content Portal
    Digital Line Detect
    DivX Content Uploader
    DivX Web Player
    Documentation & Support Launcher
    EarthLink setup files
    EducateU
    ELIcon
    Games, Music, & Photos Launcher
    Google Toolbar for Internet Explorer
    HijackThis 2.0.2
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Format SDK (KB902344)
    Hotfix for Windows Media Format SDK (KB910998)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    HP Care Pack Core
    HP LaserJet P2015 Series 1.0
    HP Update
    Intel(R) Extreme Graphics 2 Driver
    Intel(R) PRO Network Adapters and Drivers
    Intel(R) PROSet for Wired Connections
    iTunes
    J2SE Runtime Environment 5.0 Update 6
    Java DB 10.3.1.4
    Java(TM) 6 Update 6
    Java(TM) SE Development Kit 6 Update 6
    LiveReg (Symantec Corporation)
    LiveUpdate 2.6 (Symantec Corporation)
    Malwarebytes' Anti-Malware
    MCU
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Outlook 2003 with Business Contact Manager Update
    Microsoft Office Professional Edition 2003
    Microsoft Office Small Business Edition 2003
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    Modem Helper
    Mozilla Firefox (2.0.0.14)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    My Sirius Studio
    NetWaiting
    NetZeroInstallers
    Norton Ghost 10.0
    PCFriendly
    QuickTime
    RealPlayer
    Roxio DLA
    Roxio RecordNow Audio
    Roxio RecordNow Copy
    Roxio RecordNow Data
    Safari
    SearchAssist
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925486)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Sonic Activation Module
    Sonic Update Manager
    Spybot - Search & Destroy 1.4
    SUPERAntiSpyware Free Edition
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    URGE
    URL Assistant
    Viewpoint Media Player
    WebCyberCoach 3.2 Dell
    Windows Driver Package - SIRIUS (zsi_fw) SIRIUS (07/28/2006 1.00.0003)
    Windows Driver Package - SIRIUS (zsi_zap) SIRIUS (07/28/2006 1.02.0006)
    Windows Internet Explorer 7
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    WinRAR archiver
    Yahoo! Music Jukebox
    Yahoo! WidgetsUninstall Super... and the reinstall the new SUPERAntiSpyware 4.1.1040 Prerelease. It has some speed enhancements. You can turn off any monitoring with it. The free version doesn't have any real time protection anyway so it needs to be set to off.

    Go to add/remove programs and uninstall:
    J2SE Runtime Environment 5.0 Update 6
    Java DB 10.3.1.4 <unless you use it.
    Java(TM) SE Development Kit 6 Update 6
    LiveReg (Symantec Corporation)
    LiveUpdate 2.6 (Symantec Corporation)
    SearchAssist
    URL Assistant
    Viewpoint Media Player

    Now run CCleaner.

    ----------

    Use StartUpLite to get rid of any un-necessary startups. You can uninstall startuplite when it is finished if you choose, or keep it. Your choice.

    ----------

    Use the Secunia Software Inspector

    • Click Start Now
    • Check the box next to Enable thorough system inspection.
    • Click Start
    • Allow the scan to finish and scroll down to see if any updates are needed.
    • Update anything listed.
    .
    ----------

    Suggestion:

    Defrag the drive with a third party defrag program. This will give improved performance. Pick only one. I have used both of these and am now using IOBit because it has an automatic defrag feature.

    Iobit SmartDefrag
    Defraggler

    ----------

    Let me know how things are now.


    I'll do what you recommend later tonight. In the meantime, I just got a "Resident Shield alert" saying:
    Accessed file is infected.
    Threat detected!
    File name: C:\System Volume Information _restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP534\A0033727.dll
    Threat name: Trojan horse Downloader.Zlob.SE
    Detected on open

    Is that from a Restore Point? I wouldn't mind deleting all my previous Restore Points. The data on this computer is all backed up.
    Yes it is a restore point. We would clear the restore points in the final steps, but we can do it now in order to keep any warnings from coming up.

    • Go to Start > All Programs > Accessories > System Tools > System Restore
    • Select Create a restore point, and click Next.
    • Next, go to Start > Run and type in cleanmgr
    • Select the More options tab
    • Next to System Restore click Clean up...
    This will remove all restore points except the new one you just created.Hello again,

    Uninstalling the version of SuperAntiSpyware, installing the new version, and then setting it to NOT run at startup fixed much of the delay when starting up the computer. It does take AVG a little bit to get its *censored* in gear, but my husband calls the wait "not a problem". I'm just thinking he wants his computer back after my kicking him off it for almost a week. But he's right, the little bit of EXTRA wait for the virus scan to start up isn't that bad.

    Thanks again for all of your help. Hopefully this thread can help others who have experienced the same problem, or at least help point them to some of the best tools to use out there.

    - katheryne


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