Hey everyone,

We have 2 PC's in our receving dept. at the company I work for. For sake of explaining this clearly I'll call the PC's A and B. We use software called BRData to keep TRACK of our products and prices and stuff and when the PC's try to print from BRData they will reboot as soon as they press the print button. When PC A presses print, it reboots the PC but will still print the correct document once the PC reboots, however, when PC B presses print both PC's will reboot at the same time but the job will still print once the PC's reboot. This will happen between 4-5 times a day. They still get the printouts but it's annoying to have the PC completely reboot. I hope that made sense. Can anyone offer any help? Both PC's are running XP Pro with SP3 and the printer they are printing to is a Lexmark T642 Laser Printer. They have the latest printer drivers installed. Any ideas on what might be causing them to restart? I guess it might be software related since it is only when they use that program, but it doesn't happen consistently. Maybe 4-5 times a day. If anyone has any suggestions please let me know. Thanks!Specs on the computers please, specifically how much memory in each PC.There's also a couple of interesting posts in the following thread that may ring a BELL.....

http://www.pchelpforum.com/printing/57505-printing-causes-restart-reboot-2.htmlThanks for the replies. I believe both PC's are the same setup. One is locked and I don't know the user's password and I don't WANT to force him off if he has something open, but one is P4 1.8 GHz and 1GB RAM. I believe the other is the same. I also forgot to mention that the printer is a network printer not USB. Thanks for the link. That actually did give me some insight. The printer is PLUGGED into the same UPS as both PC's. If it only happens 4-5 times a day then it more than like is bringing the printer out of hibernation. So I will try to put the printer on another POWER strip and see if that works and will post the result. Thanks for the help.