Dell 720 PRINTER, windows xp

When selecting envelopes from word, envelopes print in broken red INK (unreadable). Labels printed from word are fine. Documents printed are fine. All color selections (in word and envelopes) are on black. When I attempt to print in color, nothing prints.

I uninstalled the printer, downloaded drivers, and reinstalled...problem still exists. Any ideas??

THANKS,
BarefootCatThat is very weird. You may have more than one problem here - one at the computer end and one at the printer end. Is there the slightest CHANCE that you can try this printer on a different PC/laptop? I'd like to know if it does this freaky envelope thing for all computers. How long has it being doing this? Did it start suddenly?Its my dad's pc/printer, but yes, I can either bring a laptop there and hook up the printer, or bring the printer home and hook it up here.

It had printed envelopes fine before this.

It will PROBABLY be a few days before I can get the printer and reply.

Thanks!
Great. We'll be here.