InterviewSolution
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Solve : Diamond Stealth s60 problem? |
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Answer» I'm working on a Win2k computer with onboard video. We need to connect to a TV, so I've installed a Diamond Stealth s60 PCI CARD. I've installed 2 of these successfully (after calling Diamond and downloading new drivers because the CD that comes in the box with them doesn't work). I've been in Windows to uninstall/disable the onboard video, and went into the BIOS to set the primary display to PCI. When the computer boots, it freezes at the b/w Win2k startup screen. I can reboot and change the BIOS back to onboard video primary and it boots fine, but we need to use the new video card. Diamond Multimedia is impossible to contact (been on hold for 30 minutes long distance, and they won't reply to their web form I've completed twice). Any ideas I can try? I'm thinking of just taking it out and buying an AGP card if we have to.I FINALLY got in touch with Diamond Multimedia, who says they're moving, which is why they're not getting to the tech help. They said to boot Win2k to Safe Mode and remove the onboard video drivers from Device Manager. Then reboot the computer to the BIOS and change the primary display to PCI. This worked, and the drivers that came with the card on the CD actually worked this time too. Problem solved.So the only difference was safe mode?Yep, that's the only thing I did differently. It started right up into Windows ready for drivers.Now the teacher I did this for called and said that starting yesterday the computer boots to a blue screen and stays there. I'm going to go check it out with new drivers from Diamond's web site in hand, just in case.When I got there, they had it running in safe mode. I removed the standard Intel adapter from Device Manager again. Then every time a user LOGGED in normal mode it wanted to install the standard VGA graphics adapter. This time I let it then disabled it in Device Manager. Now no MATTER what user logs in, it no longer tries to install a standard VGA adapter and uses the PCI adapter. For now, everything is working again.admin.....Yes, I was logged in as admin while removing/installing anything. But even if I removed the onboard vid, then logged in as a user, it would try to install it again and the user can't do anything with that. So I disabled it as the admin so it remained disabled for everyone. |
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