Here's my problem in a nutshell. One minute my DVD drive is up and working, the next it doesn't exist. One day I turn on my laptop and the drive is up, showing in My Computer and Devices. The next day I turn it on, I can't find it listed anywhere. When I put in a CD or DVD, ti MAKE sounds as though it's open to open the disc but then just goes quiet. HELP!!! I guess there is no help for this problem Try one of these:
1. http://support.microsoft.com/kb/314060
or...
2. Download, and run Restore Missing CD Drive patch
Double click on downloaded file, and allow registry merge.
or...
3. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see TWO items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstal. Confirm.
Restart Windows. They'll be automatically reinstalled.I completed the steps. On the website there was no download with the name you stated, but there was a Downloaded Guide Help. I completed the steps and then my laptop froze on the last screen that stated to restart the computer. I had to cut the POWER to my laptop, in ORDER to get it started again. And when it restarted my DVD was still not there.Quote

On the website there was no download with the name you stated