Hi,

YESTERDAY I started experiencing my laptop display blanking, then received a display driver error in notification menu. Unfortunately, the only bit of the error I got was "display driver nvl.." or something.

I rebooted, Windows didn't start properly, then ran "Startup Repair" (a Vista autmated scan? not sure) which concluded "unspecified changes to system configuration might have caused the problem" and recommended restoring to a System Restore point, which I click OK to.

Got to desktop ok, but the same error happened again re display driver (sorry, I didn't think to write it down).

I also at this point got another diagnosis application from Vista giving me errors with the Display driver, the specifics for the info on this are:

-----------------------------------
Product
Windows

Problem
Video hardware error

Date
14/10/2009 20:13

Status
Not Reported

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:LiveKernelEvent
OS Version:6.0.6001.2.1.0.256.1
Locale ID:2057

Files that help describe the problem
WD-20091014-2012.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode:117
BCP1:84D1A3E8
BCP2:8BA07350
BCP3:00000000
BCP4:00000000
OS Version:6_0_6001
Service Pack:1_0
Product:256_1
----------------------------------------------

I have copies of the other "files wthat help describe the problem", although I can't open the .dmp file.

Other things I then tried:
In Device Manager, I checked the Display adaptor, it was showing as working correctly. The driver files were showing from 2007. I clicked "update Driver" (Display Adaptor: NVIDIA GeForce 8400N GS), Windows searched for a driver for a while and began install.

But the SCREEN then crashed: grey colour with vertical lines. Also the fan started going on for 4 seconds, off for 4 seconds, on and off like that. I FORCED a reboot but really from then on I could'nt see anything on the screen.

Thinking it might be just the display affected, and the normal boot up might be visible 'underneath' it, I pressed F8, then Enter, hoping to start a Safe Boot. The screen did change slightly, I think maybe it did something. But I still couldn't see anything so I just shut down.

I left it overnight to today, and switching on I could reboot, it ran the Startup Repair, again suggesting a System Restore. This time I didn't accept. It kept scanning with "attempting repair" I think, then rebooted itself and I could log on to Windows. However, now the fan is on continuously, although I can log on and apparently use everything ok.

Note on checking the Display Adaptor driver now, it is:Date: 03/09/2008.

Current System information on Monitor is attached in Word Doc "System Information - Monitor.doc"

I am not sure what to do next. I am not aware of a "scan" I can do to check for problems. I am fairly
computer literate, working in IT support, although not the strongest on hardware faults.


-----------------------
System information:
OS Name: Microsoft Windows Vista Ultimate
Version: 6.0.6001 Service Pack 1 Build 6001
System Manufacturer: Dell Inc.
System Model: XPS M1330
System Type: X86-based PC
Processor: Intel Core 2 Duo CPU T8100 @ 2.10GHz
BIOS Version/Date: Dell Inc A09, 03/02/2008
Installed Physical Memory (RAM): 2.00 GB

-----------------------




Any suggestions greatly appreciated,

Heywogr




[Saving space, attachment deleted by admin]Hi, does anyone have any ideas on what I can do to solve this?

I've done an MBAM (MALWAREBYTES' AntiMalware) and it picked up a Win32/Cryptor and a Trojan.TDSS, and seemed to clear ok.

When I start in Safe Mode with Networking, it starts ok, everything seems fine. When I start normally, the fan just goes continuously or on/off. Does that mean it's a driver/service issue, or a virus?
I'd say you still have a malware problem. Go here ...... Follow the directions and post the required logs for Evilfantasy to analyse.