InterviewSolution
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Solve : driver / hardware combination bad?? |
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Answer» I have a dell inspiron 531. running WINDOWS vista Are there any yellow or red symbols in device manager?I installed the wrong network driver. And the RIGHT one. There was a yellow symbol saying missing hardware so I right clicked and uninstalled. Quote from: TheWaffle on August 08, 2013, 06:58:01 AM It's a desktop actuallySorry. 1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)? 2) WHEN do you get the bsod's (when you are doing something specific or at random times)? 3) Download BlueScreenView: http://www.nirsoft.net/utils/blue_screen_view.html unzip downloaded file and double click on BlueScreenView.exe to run the program. when scanning is done, go to EDIT - Select All Go to FILE - SAVE Selected Items, and save the report as BSOD.txt Open BSOD.txt in Notepad, copy all of the content, and paste it into your next replyI get blue screens when I log off. I looked up my error message and it says that either there is a bug in Windows's dlls( 2 of them I don't rember which) or the video card ain't dumping all its memory. I have bluescreen view on hirens boot cd so in the next day or so I'll upload a report. I run Microsoft Secuirty Essentials and I scan with super anti spyware weekly. The only thing the turns up are tracking cookies.Dell's are finicky about drivers...you should only install them from their site using your Service tag #.Check out a free program called whocrashed. It will explain your blue screen errors in English and often offer solutions. It should tell you which dll files/drivers are causing the problem and what hardware they are associated with. As others have mentioned, it's probably a driver issue. I've found video drivers are usually the culprit, especially in laptops. The video card that my device manager says i have is not one of the ONES listed on dells web siteSo it's an addon card then ? ? More details... No its built into the motherboard Please see the more info part above...So you still want the bsod report?The name and manufacturer of the vid card...I dont know because it is intergrated to the mother board not agp not pci express |
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