Hi, I have an AMD4600+, 2gb RAM, Vista 32bit. My DVD burner will not show the contents of inserted disks. There is no Autoplay, even though I have set all the Autoplay options correctly. Comes up with  "Burn a Disc: Prepare this blank disc" This window appears with DVD movies and AVI movies or MP3 CDs etc. The only way I can see the contents is to open it with a program like Nero. I thought my previous Pioneer 16x Dual layer was faulty and bought a new 20x LG but there it made no difference.
I have uninstalled the drivers, the computer re-installed them but again no change.
Any ideas

Thanks, Beejay13



[recovering space - attachment deleted by admin]beejay, more info is required.Will it read and play anything? IE;Cd's? Given that it appears that this unit is a replacement for something that was in before are the cable positions and the jumper PIN connects appropriate? were the problems you are experiencing with the current unit the same problems you were having with the original one?Are the disks your trying to play commercial or not? What is the software that came with the current unit? Is it Nero or is that what was there from the previous hardware?Can you view any streaming video from a web source on that computer?What does your DEVICE manager say about the state of the DVD unit? Have you contacted (preferably by phone) the manufacturer of the DVD unit for their help?truenorthHi TrueNorth.
Thanks for the prompt reply .
1. Yes, both the old and new burner can read and play and burn if you are in a program such as Nero, Audiograbber, Media Player or DVDfab. Windows Vista (!) will not show the contents with Autorun or by double clicking on the DVD burner in Computer - just comes up with the format message I attached.
2. They, the Pioneer and the LG, are both SATA drives so jumper pins do not apply.
3. I can play both commercial DVDs and avi/divx/xvid movies with Media Player
4. Yes, exactly the same problem with both.
5. I did not install any drivers from disc, Vista recognised and installed drivers.
6. Yes online streaming works fine. Plus I have movies saved on the HDD, Media Player plays them no problems.
7. Device Manager declares everything is fine and dandy.
8. Disk Management in Administrative Tools (and Computer) just shows the disc name and how much space is used.

Thanks again, beejay13This link may help------>GoHereHi Street1,

Addition to my previous message:

I have just been trying other ideas. I put a disc that I did not mind having "prepared" and went into the "Prepare a disc" sequence. In the Formatting Options there are two alternatives "Live FILE System" and "Mastered" but the "Mastered" is greyed out, (see attachment) is this significant? Also should I change from the default UDF 2.01 to the 2.5 as I am using Vista?

Thanks again, Beejay13

[recovering space - attachment deleted by admin]Hi Street!.

I am still unsure about posting messages here. I thought that once posted it would appear on the forum and stay but it seems that I can edit it and the edited version appears instead!

My first message was to say that I tried that Registry change - removing the filters, but it made no difference. I also said I felt my problem was not one of a "missing drive" but that Vista will not recognise a disc when inserted BESIDE showing space used/available and when double clicked comes up with "Prepare this blank disc". Audiograbber, DVDfab and Nero all show the contents why won't Windows? (see attachments).

Thanks

[recovering space - attachment deleted by admin]beejay first off Welcome Aboard.

It's best to handle a Topic just like a conversation...just add comments; info as you go.
If you edit a post those following the thread may not re-read everything and therefore miss the edits for info.
Hi Patio,
Thanks for that. I guess I have a lot to learn about forums.
I was not being unsociable about not putting in my personal details, just not sure how to go about it. I will do that next.
Seeing all the posts for today, it amazes me that mine was answered so promptly! Great forum!

Beejay13Download, and run "Autorun fix": http://z2.invisionfree.com/ComputerHelp/index.php?showtopic=402
Backup is created, in case, fix doesn't work.beejay13, The more i think about your problem the more i am convinced that you DO NOt have a hardware problem Probably didn't with your 1st DVD unit either(hope you didn't toss it as it may come in handy for another machine). My belief is you are having some kind of a compatibility issue.Now more than likely it is something to do with Vista as opposed to any other on board software. However not yet being a user of Vista i cannot give any credible suggestions re a fix.I wonder what might be the result if you (temporarily) removed all other DVD software that you have from the computer (except the Windows Vista O/S software) I don't know all that you have but there sure are a multitude of them. Before doing this suggestion wait a little to see if any other forum members make a comment on this suggestion in order to get a better perspective as to whether this is likely to be of any benefit.It is not as if your player/burner is not accessible it is how you have to access it that is the problem as i see it.truenorthHi Truenorth,
Funny you should say that about throwing away the previous burner, I had, but when the new one was no better I pulled it out of the bin.
That is an interesting thought of yours about removing DVD software. I have a vague FEELING that the problem started around the time I installed DVDfab, so I will try Broni's Autorun fix, if that doesn't work I shall try uninstalling DVDfab.

Thanks for all your input.
Regards, Beejay13Hi Truenorth.

After waiting to see what other suggestions there were, I decided to try your suggestion and uninstall the DVDFab software - it worked! I now have the Autorun functioning and can see the contents of DVDs and CDs straight away. Another weird Vista thing?

Thank you everyone who used their knowledge to try and solve my problem, it is much appreciated.

Beejay13
PS I have re installed DVDFab and it does not seem to have reverted to the previous problem.
Beejay13, Ain't life grand (well at least sometimes).Thanks for posting back as others may benefit from your solution.truenorth Quote from: street1 on May 28, 2008, 03:29:50 AM

This link may help------>GoHere