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Solve : DVD/CD player stopped working?

Answer»
  • My DVD/CD RW burner stopped working on my month-old PC.
  • It worked for a month and just stopped working...no SW or HW changes
  • It does have power to it. It ejects and spins the disk.
  • Inserting a disk does not start a window. My computer does not see the drive when a disk is inserted.
  • Device Manager reports "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
  • What I've tried:
  • rebooting
  • purchased new DVD/CD drive and installed it - it doesn't work either
  • swapped out cable between motherboard and drive
  • tried different socket on motherboard to plug drive data cable into
  • My PC: Dell inspiron 518, 6 GB RAM, Vista SP 1

Please help. ThanksWarranty.Quote from: patio on September 02, 2009, 06:04:39 PM
Warranty.

I wish...it's a refurb from Ebay. It had a 14-day warantee.Went to MS KB and ran the Fixit program. It MODIFIED the registry I think. Rebooted and now it works.next time dont replace the drive on the first SIGN of trouble
try software possabilitys first


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