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Solve : DVD player skipping/crackling?

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Today, all of a sudden the cd/dvd player in my laptop started causing all dvds and cds to skip/crackle/pixellate every few seconds from beginning to end. It started after I put a severely defective netflix dvd into the drive that the computer couldn't EVEN read. The only thing that plays without SKIPPING and crackling are xvid movies on cd-rom, but even with them I notice some pixellation. I tried using a dvd cleaner but nothing changed. If anyone has any suggestions I'd greatly appreciate it--computer info below.

My computer is a PC laptop I bought in 10/2006: Gateway-Notebook with AMD Turion™ 64 X2 Mobile Technology TL-52-MX6453. 1.60 GHz, 1.87 GB of RAM. My operating system is WINDOWS xp. Most of my virtual and physical memory is still free, and I use NORTON Systemworks 2006 with Norton Antivirus (my machine is currently clean).



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