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Solve : DVD RW stopped working?

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I have Vista...8 months old....Went to download sync for CELL phone....the drive won't work...did uninstall and install...tried 2 other DVDS...same thing....went and bought a new one...it is vista compatible.....still the same thing....it says that the drivers fail at loading....I am thinking it is not the dvds but something on the computer...I also went out to microsoft to have them scan my computer for any new UPDATES it may have needed.....it won't let me scan.....I have no clue .....any suggestions? Thanks.Can you see the drive in Windows Explorer, Device Manager, Disk Management?Yes, it is listed....all of them were....So, what exactly happens, when you put CD in?nothing happens....no sounds at all.....tries to download drivers....so it says...then COMES up with drivers failed....it did this on all of the dvds I tried.....I'm not sure if the original OS Drivers were damaged somehow or what.....to which I have no cd to upload them with....go figure... Vista doesn't need any extra drivers for optical drives.
Does Windows Explorer see the CD, when inserted?When you look at My Computer the drive doesn't show up. In device manager it does.
Try one of these:
1. http://support.microsoft.com/kb/314060
or...
2. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
or...
3. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.I will try #3 first.
Tried # 2 and 3....nothing happened....still the same.....Now to #1I'm sorry #2 did work so far. Thanks for all your help this has been driving me crazy.Nice



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