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Solve : Eratic Mouse cursor?

Answer»

I am having trouble with run away mouse cursor.
I have replaced the mouse with a new one.


Using Dell lattitude D800
Dell lazer mouse
windws XP.

Any help appreciated,
Darrin Quote

I have replaced the mouse with a new one.


Has the previous mouse shown the same signs?yes problem existed with previous mouseIs this a laptop? Try disabeling the onboard mouse.Yes it is a laptop.
Mouse is plugged into USB .. not a wireless mouse.

ThanksHave you tried to DISABLE the onboard mouse, if there is any?No I havent. Not sure how to check for one.
I am a user not a techie..  Is there a device that allows you to use your fingers to guide the mouse or a little stick in the center of your keyboard?

Mouse acting erratically and/or is not moving properlyyes I have both.
You have both of these devices?

You can most likely disable them by doing the following:

1. Right click on My Computer
2. Properties
3. Hardware tab
4. Device Management
5. Right click on the onboard mice and select disable. Do not remove them as they will be redetected upon restart!

See if this causes the erratic mouse behaviour to cease.Found mouse options in the controll panel.
disabled pointing stick. left touch pad alone.
applied new settings. Hope this works.
I noticed when touching pointing stick it
was only moving vertical. Would this
indicate it wasnt working. Quote
I noticed when touching pointing stick it
was only moving vertical. Would this
indicate it wasnt working.


It should move both horizontally and vertically, however, I have very little experience with laptops.

Do remember that if you wish to use the accupointer and touchpad, you will need to re-enable them.

If this did not resolve your problem, you may wish to scan for viruses, trojan horses and spyware.

Virus scanners
AVG Free
-- Anti virus scanner


Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Using only one firewall is advised. Dual firewalls may cause problems.
Using a hardware firewall and a software firewall is even more adviced.

ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind


HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.It seems hopless.. i tried a different anti spy..currently use YAHOO. from tool bar.. whichi lik every much.. added Beta from microsoft ran again.. still  no luck.. mouse still spuradically Zinggs arround. I thought It was MESSING with my desktop remotely. Hopped on neighbors wireless. still same problem.Have you disabeled the touchpad and Accupointer?Can't disable them both at once. touchpad i left on.. I think maybe should try disabling touch pad instead. As it is sooo very HUMID.


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