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Solve : External Hard drive crashing computer? |
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Answer» I started up my external hard drive, and there was a power failure whilst it was loading onto my computer. I've never heard of a Freecom.I have a Freecom external 250Gb HDD. I've had no trouble with it though. morpety - have you tried Freecom's tech support? Maybe it's a known issue and there's a QUICK fix (not rubbishing anyone's advice here, just saying Freecom might know EXACTLY what the problem is).I will send technical support an email, if they can be botherd to answer. In the meantime, further information on this problem is:- I have tried the external hard drive on my computer at work and it FUNCTIONS perfectly. I took out the hard drive from its case and connected it to my computer with a usb connector and got the same crash. I reinstalled windows on my computer hard drive and found the same problem afterwards. I can only come to the conclusion now that it has either changed the bios or something physical on the computer.Since you have removed it from it's caddy try hooking it up as a slave on IDE 1... Try another USB device as well in the same slot ...does it work ? ?I connected another hard drive via usb/ide connector and it crashed. This hard drive worked before with this type of connection. Could it be a driver issue? My tower is too small to have a slave hard drive connected.A driver is not the problem. Quote Since you have removed it from it's caddy try hooking it up as a slave on IDE 1... Did you try this ? ?I havent hooked this drive as a slave because the computer is one of these mini towers and theres no space for an extra drive in there.........if its possible to do that remotely i havent a clue how to do that. I have tried other hardware in the usb port and they work fine. The spec of the external hard drive is...........a Deskstar 250 gig ATA/IDEhave you been able to get any diagnostic from the manufacture and/ or have you tried reformating itThe system crashes before i get access to the drive Quote I connected another hard drive via usb/ide connector and it crashed. I suspect that USB port got fried with the hit you took. |
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