InterviewSolution
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Solve : External HDD Not Recognised? |
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Answer» In 2011, I bought 2 units of WD My Book Essential 2TB external HDD to backup my working files. HDDs don't die for no reason, they die for a reason. You just don't know why this one died. An HDD can die at any time, even after being unused and brough out of storage. In fact in a long-stored HDD the spindle lubricant can pool at one end of the spindle and prevent proper spinup the first time it is powered up. The 2nd HDD has been sitting in the cabinet untouched for almost the entire 5 years since it was bought. I used to heard a technician mentioned about the possible mechanical issue of an unused HDD. Just like a car or machine. Quote from: Salmon Trout on March 25, 2016, 06:03:11 AM An external drive without a power supply (wall wart or AC power) gets its power from the USB socket it is connected to. You need to be sure the USB socket can supply enough power. If it can't you can overheat or damage the computer system or hub and/or get flakey operation. With an independently powered HDD, you don't have to worry about that. Is the power demand different for both type of external HDD? While the USB socket can supply enough power for an external portable HDD (e.g. WD My Passport), I don't understand why it is necessary to have an independent power supply for the other type of external HDD (e.g. WD My Book). Quote from: patio on March 25, 2016, 06:08:57 AM Is the other WD plugged in when testing the 2nd one ? ?No, the 1st unit is not connected. I just check, with only the 2nd unit connected, although although it is working as usual for now, in Device Manager under "Other devices", there is still the "WD SES Device USB Device" with yellow exclamation mark. Then I check the preloaded files on the HDD, there are WD SES Device Driver provided. So I just installed it and the exclamation marked entry is gone.They are more dependable as they do not need to draw power from the PC... Some PC's are notorious for under-powered USB ports..The 2nd unit doesn't PASS the SMART test. I think this is not a good sign. [attachment deleted by admin to conserve space]Not a good sign at all... Call WD...years ago their HDD's carried 5 year warranties... P.S. It won't hurt to explain the HDD was actually never used...you may get lucky. I had an internal once that failed 9 months out of warranty....they replaced it free of charge.Just check the warranty status from their website. It's only 3 years, expiration Date 06/11/2014. You have absolutely nothing to lose by contacting them... |
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