Solve : external HDD not showing up??

1.	Solve : external HDD not showing up??
Answer» My brother just got a 3tb hdd and im trying to set it up for him and i cant find it on my COMPUTER; When i plug it in, windows makes the sound that new hardware has been plugged in, says its installing the drivers or w.e, and nothing else happens. When i go to "SAFELY remove hardware," it shows up with no drive letter. I have an identical 3tb hdd also hooked into my computer, but ive changed its drive letter since i bought it. The new hdd does NOT show up under disc management either. help? im running windows 7 btwExternal or internal ? ? I assume SATA...it probably needs to be formatted before Win will recognise it... Is it showing in the BIOS ?external usb 3.0 ok under bios, i SEE: USB STORAGE DEVICES: WD My Book 1140 1012 (i think this is my 'old' hdd) WD My Book 1140 2016 (i think this is his new hdd) EDIT: now under disk management, HIS is showing up in place of mine. i think. Mine was named "Foxtrot" (for the 'F:'). whats showing up now is 'sean hard drive (F:)' EEDIT: This is definitely related to it somehow; the F: drive that is now showing up is NOT my 'Foxtrot' where i have all my backups etc. If F is the next available drive letter that would explain that... Is the FORMAT option available in disk management ? ? Or are you saying your F drive is still connected ? ?my drives are C: (os is on there), E: (programs on there), (used to be)F: where i put all my pics/documents/video. I formatted the new hdd, changed its drive letter to S:. The old hdd was not showing up, so i unplugged the new one and plugged in the old one. The OLD one now shows up with drive letter S:. Dafuq? Yes the format option was available under disc management. It seems though i can only have one connected at a time, otherwise the only way i can recognize it is through the bios?Probably ...the MyBooks are somewhat quirky... If you want the drive letters for each to be retained then assign the drive a Volume Label via DM... Don't use the same letter for both. Quote from: patio on January 16, 2013, 05:21:00 PM assign the drive a Volume Label via DM... i dont understand any of that hahaYou will see a box at the top of the properties page in disk Management...TYPE in the name of your choice. That is the Volume Label.is that different than the "Foxtrot" name i have for it right now? Is this going to create a new partition or something? All i see is how to change the drive letter? If it already has a name then you should be good to go... Give it a different drive letter to test then hook it up to 2 different PC's to see A) is it recognised properly and B) did it retain the new drive letter ...i did that and whatever i assign the letter to, its as if it makes that drive letter the universal drive letter for the model. for example computer 1, old hdd: 'F:' plug in new hdd, nothing. unplug old hdd, plug in new hdd, shows up as 'F:' change new hdd drive letter to 'S:' plug in old hdd while new hdd is still plugged in, doesnt recognize old hdd, new hdd is still 'S:' unplug new hdd, plug in old hdd, old hdd shows up as 'S:' My old hdd's label is FOXTROT and the new hdd's label is SEANS HDD and that seem to do be irrelevant as the drive letters constantly change for both

Answer»

My brother just got a 3tb hdd and im trying to set it up for him and i cant find it on my COMPUTER; When i plug it in, windows makes the sound that new hardware has been plugged in, says its installing the drivers or w.e, and nothing else happens. When i go to "SAFELY remove hardware," it shows up with no drive letter. I have an identical 3tb hdd also hooked into my computer, but ive changed its drive letter since i bought it. The new hdd does NOT show up under disc management either. help? im running windows 7 btwExternal or internal ? ?
I assume SATA...it probably needs to be formatted before Win will recognise it...
Is it showing in the BIOS ?external usb 3.0

ok under bios, i SEE:

USB STORAGE DEVICES:
WD My Book 1140 1012 (i think this is my 'old' hdd)
WD My Book 1140 2016 (i think this is his new hdd)

EDIT: now under disk management, HIS is showing up in place of mine. i think.
Mine was named "Foxtrot" (for the 'F:'). whats showing up now is 'sean hard drive (F:)'

EEDIT: This is definitely related to it somehow; the F: drive that is now showing up is NOT my 'Foxtrot' where i have all my backups etc.
If F is the next available drive letter that would explain that...
Is the FORMAT option available in disk management ? ?

Or are you saying your F drive is still connected ? ?my drives are C: (os is on there), E: (programs on there), (used to be)F: where i put all my pics/documents/video.

I formatted the new hdd, changed its drive letter to S:. The old hdd was not showing up, so i unplugged the new one and plugged in the old one. The OLD one now shows up with drive letter S:. Dafuq?
Yes the format option was available under disc management. It seems though i can only have one connected at a time, otherwise the only way i can recognize it is through the bios?Probably ...the MyBooks are somewhat quirky...
If you want the drive letters for each to be retained then assign the drive a Volume Label via DM...
Don't use the same letter for both. Quote from: patio on January 16, 2013, 05:21:00 PM

assign the drive a Volume Label via DM...

i dont understand any of that hahaYou will see a box at the top of the properties page in disk Management...TYPE in the name of your choice.
That is the Volume Label.is that different than the "Foxtrot" name i have for it right now? Is this going to create a new partition or something? All i see is how to change the drive letter? If it already has a name then you should be good to go...
Give it a different drive letter to test then hook it up to 2 different PC's to see A) is it recognised properly and B) did it retain the new drive letter ...i did that and whatever i assign the letter to, its as if it makes that drive letter the universal drive letter for the model.
for example
computer 1, old hdd: 'F:'
plug in new hdd, nothing.
unplug old hdd, plug in new hdd, shows up as 'F:'
change new hdd drive letter to 'S:'
plug in old hdd while new hdd is still plugged in, doesnt recognize old hdd, new hdd is still 'S:'
unplug new hdd, plug in old hdd, old hdd shows up as 'S:'

My old hdd's label is FOXTROT and the new hdd's label is SEANS HDD and that seem to do be irrelevant as the drive letters constantly change for both

Solve : external HDD not showing up??

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