Solve : External HDD problem?

1.	Solve : External HDD problem?
Answer» I just got a new external hdd to store some of my things but the installation isn't going very well. When I first connected the USB to my computer, it started to add the hardware but then I got a MESSAGE saying something like "Problem installing the harware. The device may not work properly" I've tried reconnecting and nothing happens. It's an I/O Magic Gigabank and my laptop is an Inspiron 600m. I checked and they are compatible... I just need more information than some message saying there was a problem :/ Any suggestions would be much appreciated.What OS are you running? Sometimes external hard drives have a button on them that takes drivers and is not automatically installed. It could just be a button driver missing in which case your drive will work and FUNCTION with no problems. See if it shows up under disk management and post back.Quote from: GuruGary on May 26, 2007, 01:07:47 AM What OS are you running? XP ..which it should work with. Quote from: GuruGary on May 26, 2007, 01:07:47 AM Sometimes external hard drives have a button on them that takes drivers and is not automatically installed. It could just be a button driver missing in which case your drive will work and function with no problems. See if it shows up under disk management and post back. Nah, no luck. It doesn't show up under disk management ;_;I have never been impressed with ANY product from IO magic. Try the drive on another computer first. It may be a hardware problem that you will never overcome. Is this a drive powered from the USB port or does it have it's own power supply? Does the laptop have USB 1.1 or 2? Have you tried a different port?Quote from: GX1_Man on May 26, 2007, 06:12:02 AM I have never been impressed with ANY product from IO magic. Hmmm. Yeah I've read some reviews of their products and there seem to be a lot of complaints about them. No manual or anything came with it...I guess it's supposed to be "simple to use" ...but if it isn't, then it's a pain. Quote from: GX1_Man on May 26, 2007, 06:12:02 AM Try the drive on another computer first. It may be a hardware problem that you will never overcome. Is this a drive powered from the USB port or does it have it's own power supply? Does the laptop have USB 1.1 or 2? Have you tried a different port? It has it's own power supply, my USB is a 2.0 and yeah, I've tried a different port. I would try it on another computer but it'd TAKE a day or two...b/c I only have the laptop...and I'd need to talk to some of my friends about it.We'll leave the light on. I'd consider returning it for a full refund. Then use the money to buy an IDE HDD and an external powered enclosure...you'll probably save money and always have the option of installing it internally down the road...HEY thanks guys. I ended up returning it and I was just about to ask what kinds of hdd's you'd suggest. I'll definitely look into the IDE option. Does anyone have an external that has been really reliable?Just remember that ALL hard drives die eventually and are not the safe place to store the only copy of important data. External drives have 1 year warranties. A Seagate internal drive in a case, as Patio suggested, has a 5 year warranty.

Answer»

I just got a new external hdd to store some of my things but the installation isn't going very well.

When I first connected the USB to my computer, it started to add the hardware but then I got a MESSAGE saying something like "Problem installing the harware. The device may not work properly"

I've tried reconnecting and nothing happens.

It's an I/O Magic Gigabank and my laptop is an Inspiron 600m. I checked and they are compatible...

I just need more information than some message saying there was a problem :/

Any suggestions would be much appreciated.What OS are you running?

Sometimes external hard drives have a button on them that takes drivers and is not automatically installed. It could just be a button driver missing in which case your drive will work and FUNCTION with no problems. See if it shows up under disk management and post back.Quote from: GuruGary on May 26, 2007, 01:07:47 AM

What OS are you running?

XP ..which it should work with.

Quote from: GuruGary on May 26, 2007, 01:07:47 AM

Sometimes external hard drives have a button on them that takes drivers and is not automatically installed. It could just be a button driver missing in which case your drive will work and function with no problems. See if it shows up under disk management and post back.

Nah, no luck. It doesn't show up under disk management ;_;I have never been impressed with ANY product from IO magic.

Try the drive on another computer first. It may be a hardware problem that you will never overcome.

Is this a drive powered from the USB port or does it have it's own power supply? Does the laptop have USB 1.1 or 2? Have you tried a different port?Quote from: GX1_Man on May 26, 2007, 06:12:02 AM

I have never been impressed with ANY product from IO magic.

Hmmm. Yeah I've read some reviews of their products and there seem to be a lot of complaints about them. No manual or anything came with it...I guess it's supposed to be "simple to use" ...but if it isn't, then it's a pain.

Quote from: GX1_Man on May 26, 2007, 06:12:02 AM

Try the drive on another computer first. It may be a hardware problem that you will never overcome.

Is this a drive powered from the USB port or does it have it's own power supply? Does the laptop have USB 1.1 or 2? Have you tried a different port?

It has it's own power supply, my USB is a 2.0 and yeah, I've tried a different port.

I would try it on another computer but it'd TAKE a day or two...b/c I only have the laptop...and I'd need to talk to some of my friends about it.We'll leave the light on. I'd consider returning it for a full refund. Then use the money to buy an IDE HDD and an external powered enclosure...you'll probably save money and always have the option of installing it internally down the road...HEY thanks guys. I ended up returning it and I was just about to ask what kinds of hdd's you'd suggest.

I'll definitely look into the IDE option. Does anyone have an external that has been really reliable?Just remember that ALL hard drives die eventually and are not the safe place to store the only copy of important data.

External drives have 1 year warranties. A Seagate internal drive in a case, as Patio suggested, has a 5 year warranty.

Solve : External HDD problem?

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