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Answer» Hi,
I have an HP 4620 that is clogged with black INK so nothing PRINTS in black. I have tried the recommended cleanings and other suggestions but just seem to be wasting time, ink and paper.
Getting the cartridge carrier out is no EASY task, however, I did FIND an older post that gave instructions on how to do it.
The problem now is, DISCONNECTING the 3 flat wires from a small circuit board on the back of the carrier. I tried the small one first and it came completely out of the white holder connected to the board. I stuck it back in but I fear trying the others. Are the white holders supposed to come off the board, or do the wires come out of the holders?
Also, besides the bottom of the cartridge being clogged, there is a bunch of shiny, wet-looking ink on the bottom of (inside) the printer case. It looks as at some point a cartridge may have leaked. (?)
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