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Solve : flcikering and lines in 3D applications?

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Hi, I have a problem that nobody here seems to have ever seen, I tried everything, forums, helpdesks, experts-exchange, ATI support, ASUS support and nobody can help me:

I bought a brand new RADEON 9800 PRO R350 and I see flickers in 3D applications and lines coming from the center of the screen. It happens in every 3D applications, screensavers, games. See an example in a 10 seconds video:
http://etudiant.tim.cstj.net/2001/9956138/flickers.mov

Here's what I tried:
-Cleaning OLD ATI 9000 drivers with Driver cleaner
-Installing latest AND old drivers from the ATI 9800
-Installed original BIOS and updated BIOS
-Clearing the CMOS with the jumper on the motherboard to restore factory defaults
-Unplugging the floppy, both CD-ROMS, one hard drive, all USB DEVICES, the printer and every PCI device to save power for the vga adapter
-Tried a power supply calculator: http://www.jscustompcs.com/power_supply/ to see if My power supply was alright: I need 315 Watts and my power supply is 350 watts.
-Formatting and reinstalling Windows
-Return the graphic adapter to the store to have a new one
-Trying every possible combination of voltage and settings for the AGP slot in the BIOS
-Remove every single particle of dust in the AGP slot with vaccum cleaner

THE ONLY THING THAT WORKED:
When I overclock my computer to an impossible combination in the BIOS, then the computer starts and says:
Overclocking failed
F1 - Run setup
F2 - Default settings

When I hit F2, everything works! but my CPU speed is 1300 MHz instead of 2600 and as soon as I
restart my computer, the flickering starts again, even if I don't! run setup during booting
you can find a COMPLETE resume of my comp uter at this address:
http://etudiant.tim.cstj.net/2001/9956138/report.htm

In this small section of the report:
http://etudiant.tim.cstj.net/2001/9956138/agp.htm
You can see that it says the AGP slot is EMPTY
So it would seem the problem comes from the motherboard

I've been writing to both ATI and ASUS for a month, but they don't seem to care since they don't know how to solve the problem and they always answer with stupid answers and things that I TOLD THEM I already tried, or they tell me to install the latest driver!! As if I did everything I did but never thought of intalling the latest driver!  then they pass the problem to another person, and that person tells me to install the latest driver, so it's getting nowhere.

That the very first time I don't see the light at the end of the tunnel, usually, I always have a plan B, but now, If you guys can't help me, I have absolutely no idea what to do, it's too late to return the RADEON 9800 now, ATI and ASUS were too slow and it's been a month since the date of purchase so I can't retrun it, I have to deal with it.

Here's a short report of my computer ASUS asked me for
*Product Type : Motherboard
*Product Model : P4C800 Deluxe

[Motherboard Specification]
*Motherboard Revision : 1.03
*Motherboard BIOS Revision : 1011
< br>[VGA Card Specification]
*VGA Card Vendor : ATI
*VGA Card Model : Radeon 9800 pro R350 128MB
*VGA Card Chipset : ATI
*VGA Card Driver : vga.sys 5.1.2600.1106

[CPU Specification]
*CPU Vendor : Intel
*CPU Type : Socket 478
*CPU Speed : 2600 MHz

[Memory Specification]
*Memory Vendor : Unknown
*Memory Model : DDR SDRAM
*Memory Capacity : 1024 MB

[HDD Specification]
HDD Vendor : Seagate
HDD Model : 3JT0GNZL & 3JT0GNV! G
HDD Capacity : 2 X 120 GB

*Operating System : Windows XP PRO

If nobody can help me, do you have a least an idea what to do, like giving me the address of someone you know and who knows A LOT about computer, because I really need a complete expert.

Thanks for at least reading this hehe
run diagnostics>>http://www.active-hardware.com/english/misc/sandra.html

overheating/overclocking/bad chip etc...maybe directx...is the cause?try using 8.10...maybe the p4 is to fast for the program used...have a  look a cpu killer../\i downloaded the software, but I have no idea what to do with it, it looks pretty muck like Everest, the software I used to build the full report I posted.

And my cpu is alright, all 3D applications ran perfectly with my old RADEON 9000, the problems began when I installed the RADEON 9800. and I have the latest 9.0c version of directxor, did you meant intalling directx 8.1 ?
if so, this is a little weird, since a lot of 3D applications need at least directx 9.0 so if it worked, I would not be able to use all applications Quote

...
1.  I need 315 Watts and my power supply is 350 watts....

2.  THE ONLY THING THAT WORKED:
When I overclock my computer to an impossible combination in the BIOS, then the computer starts and says:
Overclocking failed
F1 - Run setup
F2 - Default settings

When I hit F2, everything works! but my CPU speed is 1300 MHz instead of 2600 and as soon as I
restart my computer, the flickering starts again, even if I don't! run setup during booting...


1.  Power supply seems to be pushed to the edge.  350 watts doesn't leave much margin.

2.  I don't completely understand what this means.  Default settings work, except CPU speed is half?
1.Can't be the power supply, I unplugged almost everything:
Quote
Here's what I tried:
-Unplugging the floppy, both CD-ROMS, one hard drive, all USB devices, the printer and every PCI device to save power for the vga adapter

There was only a hard drive, the processor, 2 memory chips, the mouse, the keyboard and the graphic adapter, is it really possoble that the power supply is that bad?

2.You perfectly understood, that like if I reset my CMOS with the jumper on the motherboard, every specs is then set to default, but If i look at the system PROPERTIES, the CPU speed is at half-speed. And as soon as I reboot, everything is back to normal: CPU normal speed, graphic adapter all ?#$? up

Quote
1.Can't be the power supply, I unplugged almost everything:
There was only a hard drive, the processor, 2 memory chips, the mouse, the keyboard and the graphic adapter, is it really possoble that the power supply is that bad?

2.You perfectly understood, that like if I reset my CMOS with the jumper on the motherboard, every specs is then set to default, but If i look at the system properties, the CPU speed is at half-speed. And as soon as I reboot, everything is back to normal: CPU normal speed, graphic adapter all ?#$? up



1.  I agree, not the power supply.
2.  After resetting CMOS, you may have to enter CMOS one time and then save settings, after that, settings are probably correct.  Verify this by not booting to Windows, enter CMOS 2nd time to see if CPU is reported correctly.

These high power CPU's (and graphics CPU's) are very picky about voltage.  If mobo is a little off, it won't be happy.  You could try adjusting voltages in BIOS.
Yep, already tried that to, I entered the bios after the reset and saved and restarted without changing anything, but still, the CPU speed was alright and the graphic adapter was going cracy again.
It looks like there are always two options:
1-The CPU is normal but the RADEON is not
2-The CPU is not normal but the RADEON is

I also tried to upgrade the voltage of the RADEON, that was set by default to 1.50V, to 1.60, 1.60 and 1.80(Max value) but that did not change anything.
And I don't know much about CPU voltage, should:
-Higher CPU voltage and higher RADEON voltage?
-Higher CPU voltage and lower RADEON voltage?

Stupid ASUS support, I gave them my motherboard, CPU and graphic adapter model, they would be able to solve this problem fast if they would only care.

And what do you think of the AGP slot being empty in this report:
http://etudiant.tim.cstj.net/2001/9956138/agp.htm
Could it be a voltage problem?

By the way, thanks a lot for giving me the time you're not paid for while ASUS doesn't give me the time thay are paid for.

Marco
Quote
...
It looks like there are always two options:
1-The CPU is normal but the RADEON is not
2-The CPU is not normal but the RADEON is...

This got me to thinking.  AGP speed is a multiplier of FSB speed.  I think the offender is the graphics card or an AGP setting in the BIOS.  That's why report says AGP=empty.

Try this utility:
At Start---Run, type dxdiag.  What does it say on Display tab?
Hi, So, maybe you found the problem?
on My CPU's retail box, it says: 800 MHz System Bus
in the BIOS, there I can set the FSB, since this is supposed to mean: Front side bus, is this the same? because I can only set it from 100 to 400 in the BIOS.
And in the everest Report, it says the original FSB is 200 MHz, What is what?

So here's the dxdiag display properties, I only tried the DIRECT3D tests on the first monitor:

Card name: RADEON 9800 PRO
    Manufacturer: ATI Technologies Inc.
       Chip type: Radeon 9800 AGP (0x4E48)
        DAC type: Internal DAC(400MHz)
      Device Key: Enum\PCI\VEN_1002&DEV_4E48&SUBSYS_00021002&REV_00
  Display Memory: 128.0 MB
    Current Mode: 1600 x 1200 (32 bit) (75Hz)
         Monitor: Écran Plug-and-Play
 Monitor Max Res: 1600,1200
     Driver Name: ati2dvag.dll
  Driver Version: 6.14.0010.6343 (English)
     DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/28/2003 21:39:48, 291584 bytes
     WHQL Logo'd: n/a
 WHQL Date STAMP: n/a
             VDD: n/a
        Mini VDD: ati2mtag.sys
   Mini VDD Date: 4/28/2003 21:39:24, 625920 bytes
Device Identifier: {D7B71EE2-0D08-11CF-756B-0820A1C2CB35}
       Vendor ID: 0x1002
       Device ID: 0x4E48
       SubSys ID: 0x00021002
     Revision ID: 0x0000
     Revision ID: 0x0000
     Video Accel:
Deinterlace Caps: n/a
        Registry: OK
    DDraw Status: Enabled
      D3D Status: Enabled
      AGP Status: Not Available
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

       Card name: RADEON 9800 PRO - Secondary
    Manufacturer: ATI Technologies Inc.
       Chip type: Radeon 9800 AGP (0x4E48)
        DAC type: Internal DAC(400MHz)
      Device Key: Enum\PCI\VEN_1002&DEV_4E68&SUBSYS_00031002&REV_00
  Display Memory: 128.0 MB
    Current Mode: 1600 x 1200 (32 bit) (75Hz)
         Monitor: Dell D1626HT
 Monitor Max Res: 1600,1200
     Driver Name: ati2dvag.dll
  Driver Version: 6.14.0010.6343 (English)
     DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/28/2003 21:39:48, 291584 bytes
     WHQL Logo'd: n/a
 WHQL Date Stamp: n/a
             VDD: n/a
        Mini VDD: ati2mtag.sys
   Mini VDD Date: 4/28/2003 21:39:24, 625920 bytes
Device Identifier: {D7B71EE2-0D28-11CF-756B-0920A1C2CB35}
       Vendor ID: 0x1002
       Device ID: 0x4E68
       SubSys ID: 0x00031002
     Revision ID: 0x0000
     Revision ID: 0x0000
     Video Accel:
Deinterlace Caps: n/a
        Registry: OK
    DDraw Status: Enabled
      D3D Status: Enabled
      AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not runBus speed is 800 (200 FSB * 4)
CPU Speed -- 200 * 13 = 2600 (13 is locked by cpu)
AGP Speed -- 200 *  4  * 2/3  = 533

Does motherboard have setting for AGP multiplier?  If, yes, set to 2/3.

From your report:
AGP Properties:  
  AGP Version   3.00  
  AGP Status   Disabled  
  AGP Aperture Size   128 MB  
  Supported AGP Speeds   1x, 2x, 4x, 8x  
  Fast-Write   Supported, Disabled  
  Side Band Addressing   Supported, Enabled  

Problems & Suggestions:  
  Problem   AGP is disabled. This may cause performance penalty.  

Woohooo! so, this is the problem.. do you have any idea how to correct this?


Is it always like that? I mean, CPU speed*13 and FSB*4 ?Oh, and I don't know how to set the multiplier either, is it in the BIOS? If so, what's the "BIOS" term for that multiplier?#[email protected]#$? I looked in Everest to look closer at the problem, and now it says:

     AGP Controller:
                 AGP Version        3.00
                 AGP Status        Enabled
                 AGP Device        ATI Radeon 9800 Pro
                 AGP Aperture Size        128 MB
                 Supported AGP Speeds        1x, 2x, 4x, 8x
                 Current AGP Speed        8x
                 Fast-Write        Supported, Disabled
                 Side Band Addressing        Supported, Enabled

Maybe I disabled something when I did the report, but now, it's still not woking even if it's enabled.

But what about what you were saying about dxdiag, when you said:

This got me to thinking.  AGP speed is a multiplier of FSB speed.  I think the offender is the graphics card or an AGP setting in the BIOS.  That's why report says AGP=empty.

Try this utility:
At Start---Run, type dxdiag.  What does it say on Display tab?By the way, I updated the report on the web


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