Ok, so a bit of a LONG story. A couple of weeks ago, I loaded Norton GoBack on my laptop. It came free with the anitvirus I bought, so thought why not. Well, as soon as I loaded GoBack my computer stopped working ... it apparently had forgotten it had a hardrive. It wouldn't boot in any way shape or form. After two days, some tech guys managed to get my computer to turn on, but since then, none of my 4 USB ports have worked and neither does my built in Bluetooth. Luckily my card reader and Wireless internet still WORK, but that means only half of my connections in total work, and my laptop's only 4 months old. I tried loading a new driver for my Bluetooth, but it says that it can't find my Bluetooth device.

I have a Lenovo 3000 C100 series 0761. I have 1.24 RAM ( had extra memory added a couple of weeks ago) but not SURE about other stuff.

I hope someone can help me, because I'm really gutted and angry about this happening. Norton have been totally useless in helping me.  you could try a system restore whenever there is one before you installed the programThanks for the quick reply. I tried that and it didn't work  
Any other ideas?Not really, iv never had good results from norton, it screwed up an old compaq i had, and it still gives the computer problems after 2 years of being uninstalled.  I was reading http://www.itreviews.co.uk/discuss/1154 <--- that and it looks like lots of people have troubles with it.  "Avoid like your life depends on it" thats kinda mean the other dude had a good review. does the device manager say that they are found in your computer?No they're not listed on the device manager either. And I downloaded PC Doctor 5 and that can't find them either. I've seen some poeple who've had problems with Norton writing on the net that they're going to take them to small claims court over the damage the program's done.

I'm just really gutted that something that's supposed to protect your computer can wreck it so badly.i know what you mean, im having problems on one of my computers for ABSOLUTELY no apperant reason, and i had all sorts of anti spyware and antivirus crap on it.  is the computer still under warranty? i mean can you send it back or something and see if they'll fix it? 4 months isnt very longI'm hoping it's still under warrenty - I paid to have the memory upgraded less than a month ago and I've been told since that that MAY have voided my warrenty. Good one. I've emailed the place where I bought it to find out but I'm still waiting for a reply. It's a bit of a nightmare really.Sometimes when you uninstall a norton product, it still leaves crap on your system.  Even their uninstalls can't seem to get it right! Norton sucks imho.

But just incase you should download and run the symantec removal tool.  It should remove EVERYTHING norton put on your computer providing you used a product put out in the last few years.

Here is the link, just ignore Step 3 where it says reinstall your norton product

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

I do not know if this will fix your problem but its a good thing to do after uninstalling any norton anything.I doubt your hardware itself was damaged. A good format and reinstall solves all Windows problems...for a while.