i want to format my com but when i go to ms-dos command prompt i get a message saying c:\folders documentes alex. when i try to format from here it will not format ive tried to format from "my com." im running xp.You cannot format from within the OS. Boot to the XP CD and begin the installation process. You'll be offered an option to format from there.hi,ive tried formatting from xp disc but i dont get any options,,it goes direct to "setup xp"it just reinstall xp...kind regards theted Is it an original XP CD full version? If so, you should be given the option to delete/create partitions and format before the installation actually begins. Are you BOOTING to the XP CD?hi allan,no it isnt a xp copy,it just goes straight to xp install..is there any other way to format my c drive..any help would be appreciated...One more time. Are you BOOTING to the cd or are you trying to start the format from within Windows?hi allan,how do i" boot to xp cd"..do i have to go into safe mode...what i did was insert xp disc into SLOT and reboot computer,but as i said there is no options..i must be doing something wrong..theted Go into the bios and set the cd as the FIRST boot device in the boot order section. Then reboot to the cd.i think my brov will have to TAKE a wee trip down to his local pc repair shop...thank for all your help allan...theted You don't need to PAY anyone, just FOLLOW the instructions. Go into the bios and make sure the cd drive is at the top of the boot order. Then insert the XP CD in the drive and reboot. It's that simple. What part are you having trouble with?hi,i'll get my brother to get in touch with u...thanks ...theted