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Solve : gateway issues? |
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Answer» posted in virus section earlier today, but this seems to be hardware issue. I was told that a virus had gotten in and needed cleaning out; however machine will only boot to gateway logo screen and displays boot menu f10 aand bios settings f2...........will not do anything else. I went over to my friend's place and got his copy of the OS (Gateway-XP Media center Edition 2005) It took a few tries to get it to recognize it, but finally it did and performed a reinstalled the recovery partition and then asked to restart. Once I did, it went back to the original problem, and here I am..............any ideas? maybe dead hard driveRun HD diagnostic: http://www.tacktech.com/display.cfm?ttid=287I would try that, but the black screen with gateway logo comes up when the computer starts; on the lower r/s of screen is boot menu f10 and bios f2..............it will not do anything else. can you reformat it? Please discard this ADVICE. Why format it, Esther?The one time that I got it to go into boot menu / bios, I did a system recover; when it asked me to restart, I did this and then it reverted right back to the origional problem. Last night, I let the machine sit for a few hours and went out for dinner, when I got back, I turned it on and it went to Windows startup and started loading files and applications, just like when you install or reinstall an OS; however, when it declared itself compete and finished.......it went right back to the original problem and will not do anything else. I have "chatted" with Gateway, and all they will tell me is to send it to them. This is a friend's computer and not mine so that is out of the question; incidently, someone asked earlier about the monitor. It is a new HP2007 LCD.....no problems here.I have spent the last couple of days scouring the net looking at G-way issues, problems, in GENERAL poor quality; I am going to suggest to my friend.............to replace with a new system that is not gateway. My background is in manufacturing automation and robotics; and these g-way's look mighty inferior when you get the covers off and actually examine components and infrastructure.............thanks for all of the help, it just seems more practical that a new machine can be bought instead of tying up several hundred dollars to bring this thing up to date,.........and you would still have a gateway.All right.....if you wish. |
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