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Solve : Gateway Notebook Crash?

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I really hope someone can help with this. I'm not great with computers, so please keep it simple. The problem is this:
I have a 16-month-old Gateway 6510GZ NOTEBOOK. Today, I had it on and was listening to some music. I wasn't doing anything else at the time-didn't even touch it-when suddenly it wasn't on anymore. I took it to the IT office on campus, but they weren't able to do anything except rule out the power cord and the battery as the source of the problem. Is there anything I can do about this, or should I give it up as dead?First of all....Does your college have a CS department?(IT) didn't do MUCH.

Do you know how to remove and reseat the ram?That information is at the below website.If that confuses you take it to a repair shop or the CS Lab at your college.(IT)- ain't usually trained well enough.That's why you have so many IT graduates and so few CS graduates.



Look at Replacing the Memory at below site.
http://support.gateway.com/s/Mobile/Gateway/6000Series/8510572.pdfI woiuld hold off on spending the cash on memory until we know the motherboard is functional. Laptops should probably be taken to a shop, unless you have a lot of experience in working on them. Quote

I woiuld hold off on spending the cash on memory until we know the motherboard is functional. Laptops should probably be taken to a shop, unless you have a lot of experience in working on them.

Thanks GX1_Man maybe I was misleading.I was suggesting removing the old memory and reseating it if the person felt COMFORTABLE doing that.

I sure wouldn't buy new ram with what little is known about the problem. Gateway also suggested reseating the memory, and I tried it, but no change. Any other ideas? I really don't have the budget for expensive repairs RIGHT now, so I'd like to do as much as I can myself.Did you buy extended warranty when purchasing the laptop? Don't forget to make good USE of that..

If you haven't, make sure you do next time..


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