InterviewSolution
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Solve : Generic12 Clicker Advertisement Service Backdoor Trojan? |
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Answer» * Click START then RUN - Vista users press the Windows Key and the R keys for the Run box. First of all I want to say thank you to the developers of this site for being here, for being available, and for assistance you give to the public. Thanks and your welcome. Quote from: jsranchmn22 on May 07, 2010, 01:42:54 PM
That's a good thing. If there are no more malware issues we can finish up now. Use the Secunia Software Inspector to check for out of date software. * Click Start Scanner * Check the box next to Enable thorough system inspection. * Click Start * Allow the scan to finish and scroll down to see if any updates are needed. * Update anything listed. ---------- Go to Microsoft Windows Update and get all critical updates. ---------- If you are using or have installed IE6 you are using an outdated and soon to be unsupported version of Internet Explorer and I strongly SUGGEST you update to the latest version directly from Microsoft Internet Explorer 8: Home page. ---------- I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no realtime protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan. I also suggest keeping CCleaner Slim. It is an excellent and safe disk cleaner. Running CCleaner on a daily basis helps to protect your privacy and make your computer faster and more secure. I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain COOKIES from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. * Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Well I ran Secunia Software Inspector. It stated to update following programs: Itunes Adobe 9.XXX Adobe Flaplayer 10.X I am concerned because the initial virus messed with my HKEYS, AVG never returned to the tray and it appeared to have jumbled up paths to programs & they would not execute. I attempt to upgrade Adobe Reader. I get the following message: Error 1402 Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalCompnents\MSFS I google for a solution and settle on this: http://kb2.adobe.com/cps/329/329137.html I run regedit and I think the instructions say to put the HKEY line above here as follows: 1. In the Registry Editor dialog box, choose File > Export 2. Type a name for the file and choose the location. (Typed above HKEY here) 3. For Export Range, choose All. 4. Click Save. 5. Close Regedit. Received error: Error: Path does not exist Please verify the correct path exists I give up and just go to HKY_LOCAL_MACHINE and do this: 1.) Verify that the Administrators and SYSTEM is present and that Full Control is selected under the Allow column. 2.) In the Permissions dialog box, click Advanced. 3.) Select both "Allow inheritable permissions from parent to propagate to this object" and "Reset permissions on all child objects and enable propagation of inheritable permissions," (1) and then click Owner (2). Select the Administrators group (1) and "Replace owner on subcontainers and objects" (2). Note: Select the current administrator account if the Administrators group is unavaliable. I DID 4.) Click OK (3) in the Permissions dialog box. Windows will now reset the permissions for each child object to correspond with its parent. Click yes on any prompts. But I receive this error: Registry Editor could not set owner on the key currently selected or some subkeys. The next solution listed was this: * If the error reoccurs with the same key proceed to Solution 4. Which says check for viruses lol Must be be fun for you to a.) work with complications viruses create and more importantly b.) work with people who have no experience with viruses and even worse aren't technically inclined. I was thinking it would just be nice to restore to previrus since it appears to be cleaned up. I believe virus was downloaded 5/4. I appear to have 5/2 date as restore option. I await your response... Continue to use PC. Not considering it disabled. One more question. Just went into system restore and it stated it had been turned after. After the virus it was on and I had a 5/2/10 option to restore. Did one of the many programs I ran turn it off. I am certain I did not do it manually.. Probably no biggie but seems like I would like it on and customizedPlease post a new HijackThis log.Is this the virus my PC caught? http://www.bcs.org/server.php?show=conWebDoc.35478 or this: http://www.zdnet.com/blog/hardware/update-new-attack-bypasses-every-windows-security-product/8268Hijackthis/Sniper Log Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 7:31:38 PM, on 5/11/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.17023) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\DDNI\Lenovo Idea Notes\DDNIMSGService.exe C:\Program Files\Google\Update\1.2.183.23\GoogleCrashHandler.exe C:\Program Files\DDNI\DIBS\DDNIService.exe C:\QSTART.SYS\config\DVMExportService.exe C:\Program Files\Java\jre6\bin\jqs.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\Program Files\Lenovo\OneKey App\System Repair\UpdateMonitor.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Documents and Settings\SUSAN TORK\Local Settings\Application Data\Google\Update\GoogleUpdate.exe C:\Documents and Settings\SUSAN TORK\Local Settings\Application Data\Google\Update\1.2.183.23\GoogleCrashHandler.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\SUSAN TORK\Desktop\sniper.exe.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://lenovo.live.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (rootkit-scan)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\SUSAN TORK\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O14 - IERESET.INF: START_PAGE_URL=http://www.lenovo.com O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: DDNIMSGService - Digital Delivery Networks, Inc. - C:\Program Files\DDNI\Lenovo Idea Notes\DDNIMSGService.exe O23 - Service: DDNIService - Digital Delivery Networks, Inc. - C:\Program Files\DDNI\DIBS\DDNIService.exe O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM - C:\QSTART.SYS\config\DVMExportService.exe O23 - Service: Google Update Service (gupdate1ca1a13d4570dfa) (gupdate1ca1a13d4570dfa) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: System Repair Windows Update Monitor (System_Repair_UpdateMonitor) - Lenovo Group Limited - C:\Program Files\Lenovo\OneKey App\System Repair\UpdateMonitor.exe -- End of file - 6980 bytes Download the AVG installer and run it only choose the option to uninstall it. Restart the computer. Then run it again and install it fresh.This is a portable netbook so I turn it on and off alot. Given AVG would not come on when I started my computer I did go ahead and uninstall it, downloaded again and reinstalled. I just didn't uninstall via AVG (Kind of wish I had thought of that) It is starting up with my PC now. As well I downloaded Comodo Firewall and installed. When I put the hijackthis into the self help tool it indicated I didn't have my firewall turned off. I did have Windows FW turned on. I am assuming it would just be better to have it supplemented as recommended by this site. Allswell! Thank you so much for all of your assistance!. I will go back to your last post and make sure I have looked at all your recommendations! YOU ROCK! Quote When I put the hijackthis into the self help tool it indicated I didn't have my firewall turned off. I did have Windows FW turned on. I am assuming it would just be better to have it supplemented as recommended by this site. The online HJT readers have trouble reading the status of firewalls many times so you just have to make sure you know it is running. |
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