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Solve : Hacker?

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I have an awful hacker on my system and my computer company does not even know how to get them off. What they do is somehow you go to certain places to make changes so I can be in control of my computer but they grey out the areas that NEED to be checked therefore they are unavailable. Does anyone know how they do this? I am desperate to get them off. They have been on my computer now for 1yr and about 9 months. I am taking it to the sheriff's department to look into it because that is what my computer company told me to do however I have been told they won't do ANYTHING unless serious things have happened do to it. No such thing as HACKER........i would say a company has it manager how is paid to deal with this problem?


Relist your problems......does it concern your own pc?And this is your system and no one else has access to it? Or ever has? Are you RUNNING current spyware/adware/virus protection? If so,what? What kind of internet connection - modem or cable? Do you have a router ATTACHED? Is there a firewall? Can you REINSTALL Windows if you have to? What version?

Just a few details that are relevant.i would like to help with your problem but what does that have to make with DOS? what is your os by the way



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