Solve : Hard Drive is Bad?

1.	Solve : Hard Drive is Bad?
Answer» I have a Hewlette Packard Pavilion. It was working fine then one day I was watching a dvd on it and it blacked out. I tried reinstalling windows....I don't have a system restore disk. I found out 3 years after buying it that it was a refurbished computer. I bought it at Circuit city. Anyway ... that's besides the point. I contacted HP online and from what the technician told me to do (bios test...failed grade 7 something like that ) we find out the Hard Drive is bad. I asked if I should get a new computer or buy a new hard drive. They said to send them the computer and they would replace the part. I missed their calls but,.... I don't want to pay for SHIPPING and 1) Should I just buy and new hard drive? I can't afford a new computer right now. 2) And if I get a new hard drive....can a get an external one? Will it work the same? 3) What is the best hard drive I can get for my KIND of computer? I could really use an expert opinion. Thank You. 1) Yes, But, how do you plan to install Windows without a restore disk or a Windows installation CD? 2) No, 3) One that is compatible with your HP.slurpee find out if it's a ide or sata drive first then you can go and buy a new hard drive I recommend western digital i have one myself and I've had PRETTY good luck with it so far knock on wood and I have a compaq computer. I would also go ahead a buy a xp installation cd. if you can afford it.I would buy your own HDD of the size of your choice an contact HP and demand they send you Recovery CD's at no charge because the HDD failure is not your fault... They will comply.Yes, buy a new hard drive. If you need help finding a new one, then can you please tell us the model of your computer? Quote from: patio on July 22, 2009, 06:41:25 PM I would buy your own HDD of the size of your choice an contact HP and demand they send you Recovery CD's at no charge because the HDD failure is not your fault... They will comply. With all the time that has elapsed, I cannot imagine a free repair, including parts, especially on a refurb. The restore disks are an option, but I don't think they will be free, probably $20-30. Manufacturers sometimes avoid this totally by claiming the operating system is no longer supported by them (even though Microsoft may still be selling it!) I would imagine this is XP and the chances are better if that is the case. Good luck. GX1_Man Sorry it took so long for me to Thank You all for your advice. I will buy a new hard drive and look for someone to install it. I might be able to borrow someone's XP cd or I can try to buy one on sale. We'll see what happens. I will keep you posted. Thank you all very much! You will need to buy your own copy. XP Home OEM is available for &LT;$90 at newegg.com

Answer»

I have a Hewlette Packard Pavilion. It was working fine then one day I was watching a dvd on it and it blacked out. I tried reinstalling windows....I don't have a system restore disk. I found out 3 years after buying it that it was a refurbished computer. I bought it at Circuit city.
Anyway ... that's besides the point. I contacted HP online and from what the technician told me to do (bios test...failed grade 7 something like that ) we find out the Hard Drive is bad. I asked if I should get a new computer or buy a new hard drive. They said to send them the computer and they would replace the part.
I missed their calls but,.... I don't want to pay for SHIPPING and
1) Should I just buy and new hard drive? I can't afford a new computer right now.
2) And if I get a new hard drive....can a get an external one? Will it work the same?
3) What is the best hard drive I can get for my KIND of computer?
I could really use an expert opinion.
Thank You. 1) Yes, But, how do you plan to install Windows without a restore disk or a Windows installation CD?
2) No,
3) One that is compatible with your HP.slurpee find out if it's a ide or sata drive first then you can go and buy a new hard drive I recommend western digital i have one myself and I've had PRETTY good luck with it so far knock on wood and I have a compaq computer. I would also go ahead a buy a xp installation cd. if you can afford it.I would buy your own HDD of the size of your choice an contact HP and demand they send you Recovery CD's at no charge because the HDD failure is not your fault...

They will comply.Yes, buy a new hard drive. If you need help finding a new one, then can you please tell us the model of your computer? Quote from: patio on July 22, 2009, 06:41:25 PM

I would buy your own HDD of the size of your choice an contact HP and demand they send you Recovery CD's at no charge because the HDD failure is not your fault...

They will comply.

With all the time that has elapsed, I cannot imagine a free repair, including parts, especially on a refurb. The restore disks are an option, but I don't think they will be free, probably $20-30. Manufacturers sometimes avoid this totally by claiming the operating system is no longer supported by them (even though Microsoft may still be selling it!) I would imagine this is XP and the chances are better if that is the case. Good luck.

GX1_Man
Sorry it took so long for me to Thank You all for your advice. I will buy a new hard drive and look for someone to install it. I might be able to borrow someone's XP cd or I can try to buy one on sale. We'll see what happens. I will keep you posted.
Thank you all very much! You will need to buy your own copy. XP Home OEM is available for &LT;$90 at newegg.com

Solve : Hard Drive is Bad?

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