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Solve : Hard Drive won't spin?

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I have a Western Digital 250 gig hard drive, a Dell Demension 3000 pc.  No O/S loaded at this time.
A 2.8 ghz P4 proscesser, 512 megs of RAM.   The pc is refurbished as well.     It came with everything but a hard drive.  I purchased Above hard drive for it.  I installed the drive.  it shows in Bios, but the system hangs up when I reboot.  it steys on the Dell logo and drive is getting power but will not spin at all.    is there something I can do here?     Thanks....      Rick....Take the drive back if it's under warranty.

Alan <><  Did you run the WD tools on that drive to prepare it for use i.e. format etc. ? ?
New drives have to be formatted and set as active for them to have an OS installed on them.
You should have recieved a CD with that drive from WD that is bootable and contains everything you need...

If this is not the case they can be DLoaded from WD's SITE.

patio.   8-)Thanks.   I downloaded the WD diagnostic software off the site.  Tryed to load it on my cd drive where I loaded it.  but now when I boot up the Dell Pc I get multiple beep codes.   drive was installed as well.     I have no idea what this is.  Maybe I should take up another hobby.     Help....How many drives are in the machine? How are they jumpered?There is only a cdrw drive, no floopy drive there. and bios shows floopy not installed.   no second hard drive either. Quote

How many drives are in the machine? How are they jumpered?
I looked on the WDC web site and followed the jumper instructions, but I have forgotten which setting I did.   When I get out of the office, and go home, I'll check and get back to you.     Thanks,  Rick....If it's the only HDD it should be jumpered Master and connected to the END of the IDE cable.
Some WD drives use no jumper for a single Master HDD setup.

patio.  8-)Ok, thanks.     I did the first time just plug the power up to the drive, and the disks woudln't turn inside the drive.    then should I use it totally pluged in to the EIDE and not use the jumper settings at all?  thanks.    Rick....  P.S. the drive was vibrating, so It was getting power, the first time, however the disks wouldn't turn, no sound of spinning disks at all.     Thanks,    Rick....I noticed that the 250 gig hard drive wouldn't work, as I said before.   But somehow I got an old 7 gig drive to actually boot up the system.     Now I"m even more confused.    But 2 other drives a 40, and the original 250 gig drives won't work....Use one drive at a time, set it to Master and see what happens with that. Multiple drives at this point will only confuse things.


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