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Answer» Hi everyone. Hope someone can help me out with my problem.
Running WIN 10 64 bit DELL laptop. The computer froze on a tab from firefox. I accidentaly hit it (right where the hdd is inside). I close the laptop so it goes to sleep mode. I wait a while and open it. It still isnt sleeping. I press the power button to let it sleep. Nothing. I get frustrated and hold the power button down so it goes off.
When i start now its stuck on the dell screen and endless loop on startup repair. I run Pre-boot System Analysis. It says error 2000-0142. Something is wrong with HDD. I try safe mode. Nothing. I try checking HDD cable. Nothing. I bought a hdd external capsule. Connect to other laptop. It sees the files but cant acces. Endless loop of asking for permission and me entering password and giving permission.
How do safe my files incl bookmarks? THANK YOU VERY MUCH.
See Here...Hi
When a laptop hard drive stops booting you need to work on a plan and get everything you need available before doing anything else.
The things you need.
1/ Somewhere to store your data a 1TB USB drive is a good start.
2/ Some other way to boot the Laptop like a linux pen drive or data recovery pen drive.
3/ You could also attach the drive to another computer either with a USB to hard drive adapter or direct.
*******Very Important*****
Make sure you have some way of diagnosing the health of the drive Linux has a program called smartmontools. In windows you can use HDsentinel
https://www.hdsentinel.com/hard_disk_sentinel_trial.php
Depending on the health of the drive will depend how to continue. Please post the results
At this stage you need to only be accessing the drive for as short a time as possible, minutes only.
When you said " Endless loop of asking for permission and me entering password and giving permission."
Is this before the laptop starts to boot you need the password ?
If so then removing the drive and connecting it to another computer won't work. Hdsentinel will tell you if the drive is bios locked (which i suspect it is) so would still be worth checking.
If it is Bios locked then you will need to copy the data off from the windows command prompt with the drive in the laptop. The easiest way to get to the command prompt is to CRASH windows 4 or more times by powering off completely then if possible it will boot to a recovery screen with the option of advanced OPTIONS where you can select command prompt.
patio I already tried Something similar like that but it's didn't work. I Will try again following the Steps on your website later and post the resultaat.
Lisa_maree I am trying step 3. Will diagnosing the Health also be a possible way to break it? Because the software needs to READ all sectors or not?
No it's when I am accesing user folders from a different laptop while hdd is made extern via hdd case. Hd Sentinel will not scan the whole drive unless you request it to. So if you load it on the current computer it will give health info of the laptop drive attached to the usb. They have a 30 day trial for free.If you could post a screen shot of the front screen of hdsentinel.
If the drive shows as still being healthy you could try reclaime https://www.reclaime.com/
This will often take owner ship of files and will build the directory very quickly like in seconds then you can asses recovery by viewing the files within the program. To give you guys a quick update: I used patios link and got ownership of the drive. I tried copying the files with Explorer. It was extremely slow and stuck at 30%. I am officially the stupidest man on the planet. So I thought let me start again using Teracopy and DELETED the 30% of the usb to make some space for a fresh copy. Guess what happened. The hdd is visible on my laptop and also the folders but i cant acces a folder anymore as it says: the file or directory is corrupted or unreadable. I wish i didnt delete the 30% off the usb. I wanna smash my head against a wall.
PLEASE if there is any way to save my files id be extremely happy.
Also should i use HD sentinel now?
Hi
Yes to checking the drive with hdsentinel. And i would have used unstoppable copier with the option not to keep file ownership to copy what you could.
https://www.roadkil.net/program.php?ProgramID=29
Unstoppable copier doesnt seem to run under WIN 10. Any other program recommendation better then Teracopy?
Also do you THINK there is physical damage to the drive? I cant understand that there are bad sectors since my laptop is maybe 5 years old and i only used a max of 100 GB of the 1TB off free space. How can the whole drive malfunction?
Quote Unstoppable copier doesnt seem to run under WIN 10.
It does. If you mean that there isn't a specific Windows 10 option for download, there isn't. You should be able to use either the windows 8 or windows 7 versions.
QuoteI cant understand that there are bad sectors since my laptop is maybe 5 years old and i only used a max of 100 GB of the 1TB off free space. How can the whole drive malfunction?
I'll answer your question with your original post:
QuoteI accidentaly hit it (right where the hdd is inside).
Physical shock is bad for hard drives, particularly when they are powered on. It can cause the read/write heads to impact the platter which physically damages both the platter and the read/write head(s). From your description that is precisely what happened.
Personally I'd be SURPRISED if you got anything more from the drive, but I suppose you've got nothing to lose at this point.
One thing however: that 30% you deleted from the flash drive may itself be recoverable using a tool like Recuva.
I would just like to add to BC_Programmer's post.
Hard drives have built in spare sectors to use when the drive detects a bad sector, normally somewhere between 120 and 250 spares sectors. The drive monitors this, when you exceed the number of spare sectors the drive will often shut down or windows will take the drive into an off line state. Not always sometimes. This this is why I wanted you to post the condition of the drive using HDsentinel. The more you use the drive without a plan and the tools and more likely you will not get any data.
This is Unstoppable copier running on the latest Windows 10 Build with the settings I would use.
***** Please send the HDsentinal health screen
Thank you guys so much for replying to me.
So first I could acces the files. Then i could still see the folder and acces everything except a big file and was extremely slow at copying.
Today the HDD wasnt recognized by 2 of the 3 USB 3.0 ports. Only the usb 2.0 port could recognize it.
Ive added the HD Sentinel print screen. On the Testdisk website it says ´ If it doesn't work or if the hard disk is seriously damaged, it's usually better to clone the hard disk first.´ als it says ´Windows may have some problems in dealing with bad sectors on a damaged hard disk, so the best solution is to use a Linux OS to copy data to another hard disk.´. What should i do now?
1. Should I boot from usb from a linux system?
2. Also should i clone () the drive first, before i start using unstoppable copier to copy?
3. When is the time to look for professional recovery companies and do you think they can recover it with all the bad sectors?
I feel sick to my stomach everytime i think about this. Yet another thing that went wrong.
Thanks for the HD sentinel report. As i suspected the drive is very sick. You should send it to a recovery company windows with unstoppable copier can not now work with the drive you would need say a Deepspar
http://www.deepspar.com/products-ds-disk-imager.html.
Quote from: mikeanti on August 09, 2020, 08:55:32 AMThank you guys so much for replying to me.
So first I could acces the files. Then i could still see the folder and acces everything except a big file and was extremely slow at copying.
Today the HDD wasnt recognized by 2 of the 3 USB 3.0 ports. Only the usb 2.0 port could recognize it.
Ive added the HD Sentinel print screen. On the Testdisk website it says ´ If it doesn't work or if the hard disk is seriously damaged, it's usually better to clone the hard disk first.´ als it says ´Windows may have some problems in dealing with bad sectors on a damaged hard disk, so the best solution is to use a Linux OS to copy data to another hard disk.´. What should i do now?
1. Should I boot from usb from a linux system? No
2. Also should i clone () the drive first, before i start using unstoppable copier to copy? You should have done this first thing it is to late now
3. When is the time to look for professional recovery companies and do you think they can recover it with all the bad sectors? Send to a recovery company NOW. Depending on where the bad sectors will govern the success.
I feel sick to my stomach every time i think about this. Yet another thing that went wrong.
Could I try to save my files with Deepspar first and then if that doesnt work go to a recovery company?
I really want the recovery company option as a last resort, because its very expensive and also i am keen on my privacy.
And is there a way to extract the file mapping (directories), meaning al the existing folder and file NAMES of the HDD. This way i can see what Ive actually ´lost´ and can compare with the small backup Ive made with the USB? And knowif its worth it to spend 1000 dollars on recovery company.
Quote.Could I try to save my files with Deepspar first and then if that doesnt work go to a recovery company?
DeepSpar isn't just a program you slap on and run. It's a recovery hardware and software suite, often used by data recovery companies, that costs upwards of $3000 dollars and probably requires some industry expertise to set up.
Every second you have the drive powered on the chance of being able to recover data, even with an expensive professional recovery company, drops immensely.
Basically- If you value the data, take it to a professional recovery company. If you value the experience, then keep messing with it and trying to recover it yourself.Is there any program to extract the file mapping (directories), meaning al the existing folder and file NAMES of the HDD. This way i can see what is in the HDD and can compare with the small backup Ive already had? Also to know if its worth it to spend 1000 dollars on a recovery company.
I can manually open via Explorer but some folders dont open and the process is slow and probably damaging. Im looking for a way to just extract the index like: C:/User/Desktop/Vacation/Prague001.jpg etc.
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